Toshiba 19SL410U manual Troubleshooting, General troubleshooting

Page 69

Chapter 8: Troubleshooting

General troubleshooting

Before calling a service technician, please check this chapter for a possible solution to the problem experienced.

Black box on-screen

•The closed caption feature is set to one of the Text modes (T1, T2, T3, or T4). Set the closed caption feature to Off ( page 37).

TV stops responding to controls

•If the TV stops responding to the remote control or TV control panel and you cannot turn off the TV, please unplug the power cord for a few seconds then plug it back in and try again.

Other problems

If your TV’s problem is not addressed in this Troubleshooting section or the recommended solution has not worked, use the Restore Factory Defaults procedure ( page 28).

TV will not turn on

•Make sure the power cord is plugged in, and then press .

•The remote control batteries may be dead. Replace the batteries or try the control panel keys.

Picture problems

General picture problems

•Check the antenna/cable connections ( "Chapter

2:Connecting your TV").

•Press on the remote control or TV and select a valid video input source ( page 29). If no device is connected to a particular input on the TV, no picture will display when you select that particular input source. For device connection details, see "Chapter 2: Connecting your TV".

•Antenna reception may be poor. Use a highly directional outdoor antenna (if applicable).

•The station may have broadcast difficulties. Try another channel.

•Adjust the picture qualities ( page 36).

Noisy picture

•If you are watching an analog channel (off-air broadcast or Cable TV), you can set the CableClear® feature to reduce visible interference in the TV picture ( page 51).

Video Input Selection problems

•If the Input Selection window does not appear when

you press on the remote control or TV, press

a second time, which will change to the next video input source and display the Input Selection window.

Cannot view external signals or channel 3 or 4

•If you cannot view signals from external devices connected to Video, ColorStream HD, HDMI 1, HDMI 2, PC, or from channels 3 or 4, make sure the Input Lock is set to Off ( page 42).

Poor color or no color

•The station may have broadcast difficulties. Try another channel.

•Adjust the Tint and/or Color ( page 36).

Poor composite picture

•If the TV is connected to an external A/V device (e.g., DVD player, video game system, set-top box, etc.) try using a ColorStream HD or HDMI video connection instead.

Picture and sound are out of sync

•As with all products that contain a digital display, in rare instances, when viewing certain content (e.g.. television broadcasts, video games, DVDs), you may notice that the sound and picture are slightly out of sync. This phenomenon can be caused by various factors including, without limitation, video processing within the TV, video processing in an attached gaming system, and video processing or different compression rates used by broadcasters in their programming. You may want to try one or more of the following suggestions, which may help to reduce the effect of this phenomenon:

-If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.

-If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.

Sound problems

•Check the antenna/cable connections ( "Chapter 2: Connecting your TV").

•The station may have broadcast difficulties. Try another channel.

•The sound may be muted. Press VOLUME.

•If you hear no sound, try setting the MTS feature to Stereo mode ( page 38).

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Contents Toshiba Dear Customer Safety PrecautionsAdditional Safety Precautions Important Safety InstructionsInstallation, Care, and Service InstallationCare ServiceTo Display your LCD TV using a Wall Bracket Toshiba 19S1410U, 24Sl410U, and 32Sl410U100x100 mm IOOx 100 mm 200x200 mm Point the remote control toward this remote sensor To access photo or music filesTouch to tum the TV on and off TV back panel connections Learning about the remote control System Information ~ Opens the System Information screen Main menu layoutAC Hz 19SL410U 0.7 a 24SL410U 0.9 a 32SL410U 0.9 a19SL410U 3 W + 3 W 24SL410U 3 W + 3 W 32SL410U 5 W + 5 W Pin O-sub Analog RGB Optical type640 x 59.940Hz 31.469kHz 25.175MHz 1024 x 60.004Hz 48.363kHz 65.000MHzRemote control problems TV will not power onPicture problems Sound problemsLimited United States Warranty for LCD Televisions Rental Units Arbitration and Dispute Resolution Toshiba 19SL410U 24SL410U 32SL410U Dear Customer Safety PrecautionsAdditional Safety Precautions Important Safety InstructionsInstallation, Care, and Service InstallationAny other place with poor ventilation CareTo Display your LCD TV using a Wall Bracket ServiceChoosing a location for your LCD TV To Display your LCD TV on the included Pedestal StandToshiba 19SL410U, 24SL410U, and 32SL410U FCC Declaration of Conformity Compliance Statement PartTrademark Information Important notes about your LCD TVContents Introduction Features of your new TVIntroduction TV front and side panel controls and connections VOL Volume +Green LED Remote sensorFor use when connecting a personal computer TV back panel connectionsColorStream HD Connecting your TV Overview of cable typesAbout the connection illustrations Connecting a VCR and antenna, Cable TV or Camcorder To view the DVD player To view antenna or Cable channelsTo view the VCR or view and record antenna channels To record a TV program while watching a DVDTo connect an Hdmi device, you will need Connecting an Hdmi or DVI device to the Hdmi inputTo view the Hdmi device video To connect a DVI device, you will needREGZA-LINKconnection Before controlling the devicesHdmi cables To control the audio Connecting a stereo audio systemSelecting the optical audio output format on One stereo RCA to RCA audio cableConnecting a personal computer PC To connect a PC to the RGB/PC in terminal on the TVTo connect a PC to the Hdmi in terminal on the TV Installing the remote control batteries Using the remote controlRemote control effective range Adjusting the viewing angleChannel Numbers 0-9, -/100 directly tune TheaterWide 1/2/3, Full, 43, Native and Dot by Dot pagesMenu layout and navigation Main menu layoutIcon Option Navigating the menu system Setup/Installation menu layoutTerrestrial System StatusInitial Setup Setting up your TVSelecting the menu language Programming channels into the TV’s channel memoryTo program channels automatically Programming channels automaticallyLabeling channels Setting channel skipTo set the Hdmi audio mode Setting the Hdmi audio modeMode Description To create and assign a custom labelSetting the time zone Viewing the digital signal meterReset Factory Defaults Viewing the system statusSelecting the video input source to view Using the TV’s featuresLabeling the video input sources To select the video input source to viewTuning channels using the Channel Browser Tuning channelsFavorites Browser To clear the input labelsTo tune to a channel or input in Select mode To tune to a channel or input in Browse modeTo open the Channel Browser Elements of the Channel BrowserSetting the Channel Tuning Mode Tuning to the next programmed channelAdding and clearing channels and inputs in the History List To select the picture size using the remote control Switching between two channels using SurfLockTo select the picture size using the menus Select Picture Size in the Theater Settings menuTheaterWide 1 for 43 format programs NormalTheaterWide 2 for letter box programs Full for 169 480i, 480p source programs onlyScrolling the TheaterWide picture TheaterWide 2 and 3 only Selecting the cinema modeAdjusting the picture Using the Freeze featureSelecting the picture mode Adjusting the picture qualityDigital CC Settings Using the closed caption modeBase closed captions CC SelectorUsing the digital audio selector Adjusting the audioMuting the sound Selecting stereo/SAP broadcastsAdjusting the audio quality Using the Locks menuUsing the Dolby Digital Dynamic Range Control feature Selecting the optical audio output formatChanging your PIN code Press T to highlight Enable Rating BlockingBlocking TV programs and movies by rating V-Chip If you cannot remember your PIN codePress X to select On, and press To download the additional rating system if availableTV-14 TV-Y7Using the input lock feature Locking channelsUnlocking programs temporarily Using the PC settings feature Using the Game TimerUsing the control panel lock feature Setting the PC Audio Using the Media PlayerUsing the Media Player with USB To select the Auto Start function To open the Media PlayerViewing photo files Playing music files During playbackViewing photo files and playing music files at same time Automatic Power Down Setting the sleep timerUsing REGZA-LINK No Signal Power DownAvailable remote control key functions REGZA-LINKplayback device DVD player, etc. controlTo set the REGZA-LINKSetup Volume and Mute controls of Audio ReceiverREGZA-LINKinput source selection Other REGZA-LINKfunctionsTo display TV status information using Understanding the last mode memory featureTo display TV status information using Info Displaying TV status informationUsing Dynamic Contrast Using the TV’s advanced featuresUsing the static gamma feature Selecting the color temperatureUsing the Color Master feature Using Mpeg noise reductionUsing the Base Color Adjustment Using the Game Mode featureGeneral troubleshooting TroubleshootingChannel tuning problems Remote control problemsClosed caption problems Rating blocking V-Chip problemsAppendix SpecificationsPC in signal formats Acceptable signal formats for PC in and Hdmi terminalsHdmi signal formats Format Resolution Frequency Pixel Clock FrequencyHow to Obtain Warranty Service Limited United States Warranty for LCD TelevisionsRental Units Your ResponsibilityLimited One 1 Year Warranty on Parts and Labour Disclaimer and Limitation of Remedy Arbitration and Dispute ResolutionCritical Applications General ProvisionsHow to Obtain Warranty Services Page Toshiba America Information SYSTEMS, INC IJI ~.~ Thank YOU
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19SL410U specifications

The Toshiba SL410 series, which includes the 32SL410U, 24SL410U, and 19SL410U, offers a range of high-quality, compact LED TVs designed to cater to various viewing needs and space requirements. These models are characterized by a balance of affordability and performance, making them appealing choices for both casual viewers and serious movie enthusiasts.

At the core of the Toshiba SL410 series is its stunning LED display technology, which provides vibrant colors and sharp contrasts. The 32SL410U features a 32-inch screen, making it a perfect choice for medium-sized rooms or viewing areas. The larger size enhances the visual experience for movies and gaming, allowing viewers to immerse themselves in rich content. On the other hand, the 24SL410U and 19SL410U cater to smaller spaces, such as kitchens, bedrooms, or dorm rooms, with their respective 24-inch and 19-inch screens.

One of the standout features of the SL410 series is the incorporation of Toshiba’s Auto Resolution feature, which optimizes picture quality based on the source type. This technology ensures that content displays in the best possible resolution, whether it’s HD cable, streaming services, or DVDs. Additionally, the series boasts a wide range of connectivity options, including HDMI and USB ports, enabling users to connect gaming consoles, streaming devices, and external storage for viewing photo slideshows or videos.

The sound quality of the SL410 series should not be overlooked. With built-in DTS TruSurround technology, these TVs deliver immersive audio experiences that complement the high-quality visuals. The sound output is designed to fill the room, enhancing the overall entertainment experience.

Energy efficiency is another notable characteristic of the SL410 series. These televisions are designed to minimize power consumption, making them eco-friendly options that help reduce electricity bills over time.

In summary, the Toshiba 32SL410U, 24SL410U, and 19SL410U models combine quality LED display technology, robust audio features, and energy efficiency, making them versatile and cost-effective choices for various viewing environments. With their compact sizes and impressive capabilities, these TVs are well-positioned to deliver an enjoyable viewing experience, regardless of the space they occupy.
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