Toshiba manual Troubleshooting Guide, Symptoms Possible Solutions, 13A26 19A26

TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart for the symptom and possible solution.

SYMPTOMS	POSSIBLE SOLUTIONS
	• Make sure the power cord is plugged in.
TV does not	• Try another AC outlet.
operate.	• Power is off; check fuse or circuit breaker.
	• Unplug unit for an hour, then plug it back in.
	• Station or Cable TV experiencing problems;
Poor sound	tune to another station.
	• Check sound adjustments (VOLUME and
or no sound.
	MUTE).
	• Check for sources of possible interference.
	• Station or Cable TV experiencing problems;
	tune to another station.
	• Make sure channels are set into memory.
Poor picture	• Check antenna or Cable TV connections;
or no picture.	adjust antenna.
	• Check for sources of possible interference.
	• Check picture control adjustments.
	• Press CAP/TEXT to turn off the closed
	caption mode.
Poor	• Station or Cable TV experiencing problems;
	tune to another station.
reception on	• Make sure channels are set into memory.
some	• Station is weak; adjust antenna to receive
channels.	desired station.
	• Check for sources of possible interference.
	• Station or Cable TV experiencing problems;
Poor color or	tune to another station.
	• Make sure channels are set into memory.
no color.	• Check picture control adjustments.
	• Check antenna or Cable TV connection.
	Adjust antenna.
Picture	• Station or Cable TV experiencing problems;
	tune to another station.
wobbles or	• Make sure channels are set into memory.
drifts.	• Cable TV company is scrambling signal.
	• Adjust antenna.

SYMPTOMS	POSSIBLE SOLUTIONS
	• Check all Cable TV connections.
No Cable TV	• Set TV/CABLE menu option to the CABLE
reception.	mode.
	• Station or Cable TV system problems; try
	another station.
Horizontal or	• Check antenna connections; reorient antenna.
diagonal bars
on screen.	• Check for sources of possible interference.
No reception	• Make sure TV/CABLE menu option is in the
above	appropriate mode.
	• If using antenna, check UHF antenna
channel 13.
	connections.
	• Batteries are weak, dead or inserted
	incorrectly.
No Remote	• Remote is out of range; move closer to TV
	(within 15 feet).
operation.	• Make sure Remote is aimed at sensor.
	• Confirm there are no obstructions between
	the Remote and the TV.
	• Make sure the power cord is plugged in.
TV shuts off.	• Tuned station is not broadcasting.
	• Sleep Timer is set.
	• Power interrupted.
	• TV station experiencing problems or tuned
Closed	program is not closed captioned. Try another
	channel.
captions are	• Check Cable TV connection or VHF/UHF
not activated.	antenna, reposition or rotate antenna.
	• Press CAP/TEXT to turn on the closed caption
	decoder.
Black box on	• Press CAP/TEXT to turn off the closed
screen.	caption mode.
Display is not
shown in	• Select proper language in the menu options.
your language.

SPECIFICATIONS

•This model complies with the specifications below.

•Design and specifications are subject to change without notice.

•This model may not be compatible with features and/or specifications that may be added in the future.

		13A26		19A26
AC Power Input:	120V, 60Hz
AC Power Consumption:	Operation: 54 Watts Standby: 3 Watts			Operation: 73 Watts Standby: 3 Watts
Picture Tube:	13 Inch (335mm diagonal)			19 Inch (480mm diagonal)
	(Screen size is approximate.)			(Screen size is approximate.)
Audio Power Output Rating:	1.0 Watts			1.5 Watts
Speaker:	3 inches (76mm) Full Range, 8 ohm
Tuner Type:	181 Channel, Quartz PLL Frequency Synthesized
Remote Control:	Infrared, Direct Access, two AAA batteries (supplied)
Receiving Channels:	VHF	2-13
	UHF	14-69
	Cable TV 01-97 (5A)-(A-3);		98-99 (A-2)-(A-1)
		14-22 (A)-(I);	23-36 (J)-(W)
		37-65 (AA)-(FFF);	66-125 (GGG)-(125)
Antenna Input Impedance:	75 Ohm (VHF/UHF) Coaxial Input
Input:	Video:	1.0 Vp-p 75 ohm
	Audio: 300 mV, 47k ohm
Dimensions:	Width:	14-1/4 inches (362mm)		Width: 19-3/16 inches (488mm)
	Height: 12-5/8 inches (320.5mm)			Height: 16-3/8 inches (416mm)
	Depth:	14-3/16 inches (360mm)		Depth: 18-5/16 inches (465mm)
Weight:	20.9 Ibs (9.5 kg)			38.6 Ibs (17.5 kg)
ACCESSORY	Remote Control with two size “AAA” batteries

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