Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
The hood opens automatically.
The disc is dirty or warped.
\Refer to “Disc Care” (page 71).
The disc has been loaded in the rack incorrectly.
\Check that the disc has been loaded with the label side facing the right. (When loading
DVD region number does not conform with this unit.
\If the region number on the DVD does not match the number on the player, the DVD cannot be used (page 77).
There is condensation on the operating section of the player.
\Allow time for condensation to evaporate. If player is near an air conditioning unit, you should move the player (page 72).
mark appears on screen.
The selected function does not operate for that disc.
mark appears on screen.
The operation is prohibited by the player.
Picture playback stops and the operation buttons cannot be used.
\Stop disc playback (press STOP 7), then start playback again.
\Press 
STANDBY/ON on the front panel to turn the player off, and then turn the power back on again.
New settings made in the Setup screen menus while a disc is playing are ineffective.
Some settings can be changed while a disc is playing, but are not effective. This is not a malfunction.
\Make the same setting when the player is stopped.
\Stop disc playback (press STOP 7), then start playback again. When playback is resumed, the new settings should be in effect. Please note that making settings in the Setup screen menus may cancel the resume function.
When making changes in the Setup screen menus, 
is displayed.
There is a Video CD or CD loaded in the player and the setting that was changed only applies to DVD performance.
\The settings will be effective the next time a DVD is loaded.
Settings are canceled.
When the power is turned off by power failure or by unplugging the power cord, settings will be canceled.
\Before unplugging the power cord, press
on the remote control checking that
No picture.
Connection is incorrect.
\Check that cord connections are correct and that plugs are firmly connected.
Player settings are incorrect.
\Check that VIDEO SELECT is set firmly in the correct position.
Operation (settings) of TV or AV component is not appropriate.
\Be sure that your TV or AV component is set up to view DVD playback.
External input settings are incorrect.
\Check that the power of the component to be used for external video input has been turned on.
\Check that the Setup screen General menu “External Input” setting is correct (page 68).
The screen is stretched or aspect does not change.
The multi aspect setting is not appropriate.
\Change the aspect setting in the [TV Screen] setting in the Setup screen Video menu to the screen type most appropriate to the TV or monitor you are using (page 43).
The screen is suddenly squeezed when the Setup screen is opened.
If the Setup screen is opened during playback of a DVD being viewed in the letter box format, the screen may switch to the wide screen format.
\This is not a malfunction. The screen will return to normal when the Setup screen is closed.
Picture disturbance during playback or dark.
This player is compatible with
\This is not a malfunction.
Discs respond differently to particular player functions which may result in the screen becoming black for a brief instant or shaking slightly when the function is executed.
\These problems are largely due to differences between discs and disc content and are not malfunctions of this player.
When recorded on a VCR or passed through an AV selector, there is disturbance in the playback picture.
This is not a malfunction.
\Due to the player’s copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems.
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