Onkyo DV-SP800 instruction manual Troubleshooting

Page 72

Troubleshooting

Symptoms

Causes

Remedies

Pages

Frame search doesn't find the frame number input, or some frames are skipped when using frame advance.

•You may experience this with discs recorded in 24 frames/second progressive scan format. With these discs, the player 'misses' one frame every six frames. For this reason, the frame numbers do not appear continuous when using frame advance, and it may not be possible to display the exact frame you searched for.

• The player does not actually drop any

–

frames that are recorded on the disc

 

during operation. This is not a

 

malfunction.

 

DVD Player

SACD audio cannot be

 

–

• SACD audio cannot be output digitally.

–

output digitally.

 

 

 

Select analog input for amplifier inputs for

 

 

 

 

 

analog sound.

 

No surround sound is

•

The audio is connected to SURR 2.

•

Connect to SURR 1.

19

output.

 

 

 

 

 

 

 

 

 

 

 

The surround sound level

•

The selector switch is set to SURR 1+2.

•

Set the selector switch to SURR 1.

19

is low.

 

 

 

 

 

 

 

 

 

 

Cannot output 192kHz or

• The player does not output digital audio at

 

–

–

176.4 kHz digital audio.

 

these sampling rates.

 

 

 

 

 

 

 

 

 

Cannot output 96kHz or

•

Some discs are digital copy protected and

•

Check that the [Linear PCM] settings is

49

88.2 kHz digital audio.

 

do not output high sampling rate digital

 

not set to [Down Sample On].

 

 

 

audio.

 

 

 

No DTS audio output.

 

–

• If this unit is connected to a non-DTS

–

 

 

 

 

compatible amplifier or decoder using a

 

 

 

 

 

digital audio cable, set [DTS Out] to

 

 

 

 

 

[DTS 3 PCM] in the Setup menu. If you

 

 

 

 

 

do not do this, noise will be output if you

 

 

 

 

 

try and play a DTS disc.

 

 

 

–

• If this unit is connected to a DTS-

–

 

 

 

 

compatible amplifier or decoder using a

 

 

 

 

 

digital audio cable, check the amplifier

 

 

 

 

 

settings, and that the cable is properly

 

 

 

 

 

connected.

 

Noticeable difference in

• DVDs, SACDs and CDs use different

• This is not a malfunction.

–

DVD, SACD and CD

 

recording methods.

 

 

 

volume.

 

 

 

 

 

Picture disturbance during

• This player is compatible with

• This is not a malfunction.

–

playback or dark.

 

Macro-Vision System copy guard. Some

 

 

 

 

 

discs include a copy protection signal and

 

 

 

 

 

when this type of disc is played back,

 

 

 

stripes etc., may appear on some sections of the picture depending on the TV.

No sound is reproduced. • The Setup screen Audio menu [Linear PCM Out] setting is set to [Down Sample Off].

•The Setup screen Audio menu [Digital Out] is set to [Off].

•A wrong sound signal conversion method is selected.

•The pause mode is engaged.

•The volume level of TV or amplifier is set to minimum.

•The DVD or CD is recorded in DTS audio.

•

Either connect using the analog outputs,

49

 

or set [Linear PCM Out] in the Audio

 

 

menu to [Down Sample On].

 

•

Set [Digital Out] to [On].

49

•

Check the current sound signal

48, 49

 

conversion method, and select the right

 

 

setting.

 

• Press £ or 8 to exit the pause mode.

–

• Increase the volume level.

–

•

DTS audio is only output from the digital

18

 

output jacks. Connect the digital output on

 

the player to the digital input on a receiver or amplifier with a built in DTS decoder to hear DTS audio.

The screen is stretched or •

The multi aspect setting is not

•

Change the aspect setting in the [TV

52

aspect does not change.

appropriate.

 

Screen] setting in the Setup screen Video

 

 

 

 

1 menu to the screen type most

 

 

 

 

appropriate to the TV or monitor you are

 

 

 

 

using.

 

•

The TV is connected with an S-video

•

If you connected your TV with an S-Video

53

 

cord.

 

cord, in rare cases the TV picture may

 

 

 

 

appear stretched. In this case switch the

 

 

 

 

output from [S2] to [S1].

 

72

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Contents DV-SP800 Table of Contents Important Safeguards AvisPrecautions For British modelFor Canadian model For U.S. modelPower Regional Restriction Codes Region NumberAbout This Manual Recording CopyrightStructure of the Disc Content Getting StartedPlayable Discs About Video CDsCleaning Discs MP3 compatibility informationHandling Discs Storing DiscsFeatures/Supplied Accessories FeaturesSupplied Accessories Setting the Voltage Selector Worldwide models only Using the Remote ControllerBefore You Start Inserting the BatteriesIndex to Parts and Controls Front panelDisplay Index to Parts and Controls Rear panelRemote controller Operation buttons + Setup button Setup buttonSurround Mode button Subttl buttonConnecting to a TV ConnectingUsing the supplied audio/video connection cable Before connectingConnecting to a TV Making component video connectionsMaking S-video connections Connecting to a TV European models Connecting to a TV Using the Scart Cable European modelsAV Connector 1 jack Making a digital connection with the amplifier Audio connection cablesOptical fiber connection cable Making discrete 5.1 channel Analog Output connections Making discrete 2 channel Analog Output connectionsAn amplifier with Cable To z jackSetting the TV System Other than US and Canada models Setting Up the Player Using the Setup NavigatorWhen setting up for the first time To exit the Setup NavigatorSetting Up the Player Setting the OSD Language On-Screen Display LanguageSetting the TV screen size Setting the type of analog audio connectionsSetting compatibility with 96 kHz output Confirming the settingsTo change other player settings in the Setup screen menus Various sound formats and sound effects Dolby Digital SurroundDTS Surround MPEG2When an operation is prohibited Basic PlaybackPlaying SACDs, DVDs, Video CDs, CDs and MP3s MP3 marks in the pages related to disc operationGetting Started Using Your DVD Player When a Menu Screen is DisplayedTo Open or Return to the DVD or Video CD Menu Screen To navigate a menu screenPausing Playback Switching the Playback SpeedChapter Track Skip Forward/Skip Back Forward and Reverse ScanningResuming Playback from where you stopped Stopping Playback and Switching Power OffPress 7 once Remove the discStill Frame/Slow Play Advanced PlaybackViewing a still frame Viewing slow playbackSearch using the number buttons When performing a time searchTo perform a direct title or chapter/track Playing bonus groups of DVD-AudioUsing the MP3 Navigator Navigate using the following controlsRepeat Play Repeating a Title, Group, Folder, Chapter or TrackRepeating a Specific Segment Random Play Playing in Random OrderTo change titles, chapters, or tracks during random play To stop random playPlaying in a Favorite Order Programming DVDsProgramming MP3s Press Program to enterMP3 Program screen Use the number buttons to enter a three-digit folder numberPlaying in a Favorite Order Programming Video CDs, CDs, SACDsAdditional programming options To add a title/group/chapter/track to a program To save a program in memoryTo erase a program saved in memory Press and hold Program for about 2 secondsSelecting the Camera Angle Viewing from a Desired Camera Angle Multi-AngleTo check whether or not a disc is recorded with angles Press Angle during playbackChanging the Audio Language Multi-Language Function Selecting a Subtitle Language Multi-Language SubtitlesChanging Audio Type Press Last M while in the stop mode To clear the Last Memory locationPress Last M during play Load a disc that has a Last Memory point memorizedMemorizing Settings for DVDs When a disc that has memorized settings is loadedErasing the recorded contents Turning Off the Video Signal Output Switching the video signal offPress Video Circuit OFF on DVD Player repeatedlyListening through Headphones Listening through HeadphonesAdjusting the phones level Phones levelViewing Disc Information Viewing Disc Information during while a disc is playingUsing Dimmer function Viewing Disc Information during while a disc is stoppedAdjusting Audio and Video Settings Using the Setup Screen MenusChanging to the Setup Screen Expert Menu Mode Settings Expert Basic Factory settingReturn Setup VOL EnterAdjusting Audio and Video Settings Adjusting the Dynamic Range of the Audio SoundtrackSetting the Audio 1 Options Dolby Digital OutDTS Out Linear PCM OutMpeg Out Digital Out ExpertSetting the Audio 2 Options Speaker SettingSacd Playback Expert Audio OutGain Settings Expert Settings Fix Factory setting VariableOff Factory setting SettingsSetting the TV Screen Size Settings 43 Letter Box Pan & ScanWide Factory setting Differences in screen sizes and DVD formatsSetting the Video 1 Options Switching the S-Video Output ExpertComponent Video Turning the Screen Saver On and Off ExpertAdjusting the Video Quality Selecting a preprogrammed settingProfessional Memory 1, Memory 2, and MemoryUse the cursor button ∞ to select Video Setup and press PureCinema DVD-Video onlyPress Display Setting the Video 2 Options Setting the Position of the On-screen Display ExpertTurning the angle indicator on and off Expert Changing the Background of the ScreenSetting the Language Options Setting the On-screen Display OSD LanguageSelecting an audio language preference ChineseSettings w/ Subtitle Language Factory setting Selecting a subtitle language preferenceSelecting a DVD menu language preference English French German Italian SpanishWhen Other is selected Settings With Audio Selected Subtitle Factory settingForcing subtitles to be displayed Expert Off Assist SubtitleLanguage Code List Setting the Parental Lock Level Entering the PasswordPress Enter to set the password LevelSetting the Parental Lock Level Changing the PasswordSetting the Country Code Press Enter to set the new levelCountry Code List Other SettingsAuto Disc Menu Expert Group Playback ExpertMemorizing Settings Function Memory Recalling Memorized SettingsResetting the Player to System Settings To clear the Function MemoryProgramming procedure Other remote control unitOthers SEND/LEARNOther remote control unit that Corresponds to the command youLearn indicator flashes twice to Indicate that the command hasErasing the programmed command from one button Erasing all the commands programmed under a Mode buttonRegister the Codes of Other Units Remote Controllers Operate other units with the registered codesErasing Registered codes Preset Settings Brand Remote CodeRegister the Codes of Other Units Remote Controllers VCRTroubleshooting TroubleshootingSymptoms Causes Remedies Pages DVD PlayerTroubleshooting DVD Player Remote Controller Symptoms Causes Remedies Pages Specifications GeneralDVD Player OutputsMemo Onkyo U.S.A. Corporation Onkyo Europe Electronics GmbHOnkyo China Limited
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