Onkyo DV-SP500 instruction manual DVD Player Remote Controller

Symptoms Causes Remedies Pages

No sound is reproduced. • The Setup screen Audio menu [96 kHz PCM Out] setting is set to [96 kHz].

•The Setup screen Audio menu [Digital Out] is set to [Off].

•A wrong sound signal conversion method is selected.

•The pause mode is engaged.

•The volume level of TV or amplifier is set to minimum.

•The DVD or CD is recorded in DTS audio.

•	Either connect using the analog outputs,	41
	or set [96kHz PCM Out] in the Audio
	menu to [96kHz 3 48 kHz].	41
•	Set [Digital Out] to [On].
•	Check the current sound signal	40, 41
	conversion method, and select the right
	setting.	23
•	Press 3 or 8 to exit the pause mode.
• Increase the volume level.		–
•	DTS audio is only output from the digital	14
	output jacks. Connect the digital output on
	the player to the digital input on a receiver

or amplifier with a built in DTS decoder to hear DTS audio.

DVD Player

Remote Controller

The screen is stretched or	•	The multi aspect setting is not	•	Change the aspect setting in the [TV	42
aspect does not change.		appropriate.		Screen] setting in the Setup screen Video
				1 menu to the screen type most
				appropriate to the TV or monitor you are
				using.	43
	•	The TV is connected with an S-video	•	If you connected your TV with an S-Video
		cord.		cord, in rare cases the TV picture may
				appear stretched. In this case switch the
				output from [S2] to [S1]
Some MP3 tracks appear	•	The track name does not end in “.mp3” or	•	This system will not recognize file that	5
to be missing from a disc.		“.MP3”.		does not end in ".mp3" or ".MP3" as an
				MP3 track. Change the track name.	5
	•	More than 251 folders and tracks are	•	This player only recognizes the first 250
		recorded on a disc.		folders and tracks on a disc. If there are
				more folders/tracks than this, you will not	5
				be able to play them.
	•	A multi-session disc is inserted.	•	This player is not compatible with multi-
				session discs. If the disc is multi-session,
				you will only be able to play tracks
				recorded onto the first session.
The buttons on the DVD	•	No batteries are inserted in the remote	•	Insert new batteries.	9
Player operates but the		controller.			9
buttons on the remote	•	The batteries are worn out.	•	Replace with new batteries.
controller do not operate.	•	The remote controller is not pointed at the	•	Point the remote controller at the remote	9
		remote sensor of the DVD Player.		sensor of the DVD Player.	9
	•	The remote controller is too far from the	•	Operate the remote controller within 5 m
		DVD Player

Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If this happens, press the POWER switch on the unit and then press it again after about five seconds.

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