Onkyo DV-S353 instruction manual Troubleshooting, DVD Player, Symptoms Causes Remedies Pages

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

DVD Player

Remote Controller

Symptoms	Causes		Remedies		Pages
The DVD Player doesn’t	•	The power cord is disconnected.	•	Check the connection of the power cord.	17
switch on.	•	The main power is set to OFF.	•	Turn on the main power.	17
	•	There is external noise in the computer	•	Switch off the main power, then switch it on	17
		circuits of the DVD Player.		again. If not recovered, disconnect the power
				cord, then connect it again.
	•	The AC fuse is blown.	•	Contact your nearest Onkyo service center.	–
The DVD Player doesn’t start	• No disc is inserted.		•	Insert a disc. (Check that “DVD,” “VCD,” or	18
playback.				“CD” is lit in the DVD Player’s display).
	•	The region number of the disc does not match	•	See “1. Regional Restriction Codes (Region	4
		that of the DVD Player.		Number)” on page 4.
	•	An unplayable disc is inserted.	•	Check the playable discs.	6
	•	The disc is placed upside down.	•	Place the disc with the playback side down.	18
	•	The disc is not placed within the disc tray	•	Place the disc within the proper guide on the	18
		guide.		disc tray.
	•	The disc is dirty.	•	Eject the disc and clean it.	7
	•	The parental lock function is activated.	•	Deactivate the parental lock function or	30
				change the parental lock level.
Brightness is unstable or noise	•	Copy protection is activated.	•	Connect the DVD Player directly to the TV.	14
is visible on the playback				Avoid connecting the DVD Player to the TV
picture.				through a VCR.
The playback picture is	•	The disc is dirty.	•	Eject the disc and clean it.	7
occasionally distorted.	•	It is in fast forward or fast reverse playback.	•	Sometimes a small amount of picture	–
				distortion may appear. This is not a
				malfunction.
Playback doesn’t follow the	•	The DVD Player is in repeat playback mode,	•	Resume normal playback.	18
course of the disc’s programs.		memory playback mode, or random playback
		mode, etc.
The picture from the DVD	•	The TV is not set to receive the output signals	•	Set the TV to the DVD Player’s input.	–
Player doesn’t appear on the		from the DVD Player.
TV screen.	•	The DVD Player is not properly connected.	•	Check the connections to the DVD Player.	14, 15
No sound or inaccurate sound	•	A wrong sound signal conversion method	•	Check the current sound signal conversion	33
is reproduced.		(Digital Audio Out) is selected.		method, and select the right setting for
				“Digital Audio Out”.	–
	•	The TV is not set to receive the output signals	•	Set the TV to the DVD Player’s input.
		from the DVD Player.
	•	The DVD Player is not properly connected.	•	Check the connections to the DVD Player.	14-16
The buttons on the remote	•	Power supply fluctuations or other	•	Switch off the main power, then switch it on	17
controller and DVD Player do		abnormalities such as static electricity may		again. If not recovered, disconnect the power
not operate.		interrupt correct operation.		cord, then connect it again.
The buttons on the DVD	•	No batteries are inserted in the remote	•	Insert new batteries.	9
Player operate but the buttons		controller.
on the remote controller do	•	The batteries are worn out.	•	Replace with new batteries.	9
not operate.	•	The remote controller is not pointed at the	•	Point the remote controller at the remote	9
		remote sensor of the DVD Player.		sensor of the DVD Player.
	•	The remote controller is too far from the DVD	•	Operate the remote controller within 5 m	9
		Player.		(16 feet).

Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If this happens, press the POWER switch on the unit and then press it again after about five seconds.

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