Onkyo BD-SP807 instruction manual Troubleshooting, Problem Solution

Page 50

TROUBLESHOOTING

If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the following checklist.

Problem

Solution

No power

-

Check if the AC cord is properly connected.

 

- Unplug the AC cord once, and wait for 5-10 seconds and then plug it in again.

No sound or picture

-

Check if the connected TV is turned on.

 

- Check if the connections are made securely and correctly.

 

- Check whether the connected TV or other device supports HDCP. (This unit will

 

 

not output a video signal unless the other device supports HDCP.)

 

- Check whether the output format of this unit (HDMI FORMAT) matches the

 

 

supported input format of other connected device.

 

- When this unit is connected to the DVI jack on your TV or AV receiver, you

 

 

cannot hear any sound from the HDMI OUT if your TV or AV receiver only

 

 

supports DVI.

 

- When the display device does not support the desired video resolution, set

 

 

"HDMI Video Resolution" to "Auto".

 

- If "HDMI Video Resolution" is set to "Source Direct", it may take a while to display

 

 

the playback picture, when the video resolution of a disc material switches

 

 

during playback.

Distorted picture

-

Sometimes a small amount of picture distortion may appear.

 

 

This is not a malfunction.

 

- Connect this unit directly to the TV. If the RCA audio / video cables are

 

 

connected to a VCR, pictures may be distorted due to the copy right protection

 

 

system.

Completely distorted picture or

-

Make sure the disc is compatible with this unit.

black / white picture with BD / DVD

 

 

No sound or distorted sound

-

Adjust the volume.

 

- Check that the speakers are connected correctly.

 

- Check the HDMI connections.

 

- Check the settings in “Audio” menu.

 

 

 

Picture freezes momentarily

-

Check the disc for fingerprints / scratches and clean with a soft cloth wiping

during playback

 

from center to edge.

 

-

Clean the disc.

Disc cannot be played back

-

Clean the disc.

 

- Ensure the disc label is facing up.

 

- Check if the disc is defective by trying another disc.

 

- Cancel the ratings control or change the control level.

 

- Insert a correct disc that can be played back on this unit.

SD Memory Card cannot be read. - The format of the card does not match to this unit or the card is not compatible.

No return to start-up screen when disc is removed

- Reset this unit by turning it off, then on again.

The unit does not respond to the remote control

-Aim the remote control directly at infrared sensor window on the front panel.

-Reduce the distance to infrared sensor window.

-Replace the batteries in the remote control.

- Re-insert the batteries with their polarities (+ / - signs) as indicated.

- Check if a strong light source is not interfering with this unit's infrared sensor.

 

 

Make sure that the unit is not subjected to direct sunshine or inverter-type

 

 

fluorescent lights. Relocate if necessary.

 

 

- If the BD player is installed in a cabinet with colored glass doors, the remote

 

 

control may not work reliably when the doors are closed. Open the doors, or use

 

 

a cabinet without colored glass.

 

 

Buttons do not work or the unit

- To completely reset the unit, unplug the AC cord from the AC outlet for 5-10

 

stops responding

seconds.

 

 

The unit does not respond to

- Operations may not be permitted by the disc.

 

some operating commands

Refer to the instructions of the disc.

 

during playback

 

 

 

The unit cannot read BD / DVD /

- Condensation? (Let sit 1 or 2 hours)

 

CD

- You are attempting to playback a disc other than one with one of the marks on

 

 

page 19.

 

 

- Wipe the dirt off the disc or replace the disc.

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EN

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Contents BD-SP807 Avis If the apparatus has been dropped or damaged in any way,Installing this Unit PrecautionsPower Preventing Hearing Loss CautionFor Canadian Models Modèle pour les Canadien PrecautionsFor U.S. Models FCC Information for UserIR signal check Supplied AccessoriesMaintenance Servicing Disc handlingTrademark Information Contents Symbols Used in this Manual FeaturesFeatures Symbol DescriptionRear Panel Functional OverviewFront Panel Remote Control Functional OverviewOpen the cover Insert batteries Installing the Batteries in the Remote ControlUsing a Remote Control Close the coverFront Panel Display Example of Display MessageConnections Connection to the TVPress Resolution Hdmi Output Mode and Actual Output SignalsHdmi Audio Out Setting ConnectionsAudio signals output from Hdmi OUT jack Digital Audio Connection Connection to an Audio SystemChannel Analog Audio Connection Audio Output Down MIX L/RAudio Supplied cables used in this connection are as follows Connecting the AC Cord Network Connection with LANUnplayable Discs and Files Information on PlaybackPlayable Discs and Files Color Systems Structure of Disc / SD Memory Card ContentsInformation on Playback Region CodesBit rate information Chapter informationTitle information Hdmi informationBasic Playback Playing Back a BD, DVD or a Disc with Avchd filesPause Operations Using Title Menu Disc Menu, and Pop-up MenuBasic Playback Resume PlaybackOr file, then press Enter Playing Back an Audio CD or a Disc with MP3 and Jpeg filesJpeg files Use s / B to go back and forward between the hierarchiesReading the SD Memory Card Slow Forward Playback Special PlaybackFast Forward / Fast Reverse Step by Step PlaybackProgram Playback Special PlaybackRepeat Random Playback Stop mode, press Mode twiceTo exit from the random playback mode Press Play B to start random playbackRapid Playback Enjoying BD-Live Discs with Internet Camera AngleChapter Search SearchTitle Search Switching Audio Soundtrack Special SettingsSwitching Subtitles Adjusting the Picture Special SettingsSetting the BD Audio Mode Use K / L to select your desired settingQuick Function SetupUsing the Setup Menu Use s or Return to go back to the previous screenUse K / L to select your desired Setting items Function SetupStop mode, press Setup Use K / L to select , then press Follow the procedure belowSubtitle Setting items OptionsLanguage Disc MenuVideo TV Active Area Progressive Mode*2Still Mode*3 Audio DRCRefer to pages 14 17 for more information of audio settings Digital out settingSpeaker setting Quick Hdmi Audio Out Audio Mute Digital OutSpeaker Size For Default Press Enter to reset to the defaultMenu Setting items Options Descriptions Channel LevelPosition to the speaker to get the ideal Delay TimeListening position Delay time Center 0ft to 60ft 12ft Surround 0ft to 60ft 10ftParental control is inactive all discs can be played back ParentalProceed to a C AdultOthers Hdmi CECStandby Software UpgradeDirect Change System Information Get & Set Menu LanguageTesting... The test is in progress Pass EnableEasyEnableCustom Network ConnectionFor default settings, select Do Not Use Proxy Setting Follow steps 1 to 4 in Connection Test onUse K / L to select EnableCustom, then press Enter 10BASE Half BD-Live Setting Connection Speed 10BASE FullPress Enter or Return to exit Software UpgradeDisc tray will open automatically Use K / L to select a desired option Then press EnterInitialize Troubleshooting Problem SolutionAngle does not switch TroubleshootingProblem Use an SD card with enough spaceGlossary Glossary Language Code Language CodeTerminals SpecificationsGeneral Onkyo Europe UK Office Onkyo U.S.A. CorporationOnkyo Europe Electronics GmbH Onkyo China Limited
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