PAGE 42
REFERENCE
BeforeCallingServicePersonnel
Symptoms and Correction
Check the following guide for the possible cause of a problem before contacting service.
Symptom |
| Cause |
| Correction |
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|
No power. | • | The power cord is disconnected. | • | Plug the power cord into the wall outlet |
|
|
|
| securely. |
The power is on, but | • | No disc is inserted. | • | Insert a disc. (Check that the DVD or, |
the DVD player does |
|
|
| audio CD indicator in the DVD display is |
not work. |
|
|
| lit.) |
No picture. | • | The TV is not set to receive DVD signal | • | Select the appropriate video input mode |
|
| output. |
| on the TV so the picture from the DVD |
|
|
|
| player appears on the TV screen. |
| • | The video cable is not connected | • | Connect the video cable into the jacks |
|
| securely. |
| securely. |
| • | The connected TV power is turned off. | • | Turn on the TV. |
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|
|
|
|
No sound. | • | The equipment connected with the | • | Select the correct input mode of the |
|
| audio cable is not set to receive DVD |
| audio receiver so you can listen to the |
|
| signal output. |
| sound from the DVD player. |
| • | The audio cables are not connected | • | Connect the audio cable into the jacks |
|
| securely. |
| securely. |
| • | The power of the equipment connected | • | Turn on the equipment connected with |
|
| with the audio cable is turned off. |
| the audio cable. |
| • | The Digital Audio Output is set to the | • | Set the Digital Audio Output to the |
|
| wrong position. |
| correct position, then turn on the DVD |
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|
|
| player again by pressing the POWER |
|
|
|
| button. |
The playback picture is poor. | • | The disc is dirty. | • | Clean the disc. |
The DVD player does | • | No disc is inserted. | • | Insert a disc. (Check that the DVD, or |
not start playback. |
|
|
| audio CD indicator in the DVD display is |
|
|
|
| lit.) |
| • | An unplayable disc is inserted. | • | Insert a playable disc. (Check the disc |
|
|
|
| type, color system and Regional code.) |
| • | The disc is placed upside down. | • | Place the disc with the playback side |
|
|
|
| down. |
| • | The disc is not placed within the guide. | • | Place the disc on the disc tray correctly |
|
|
|
| inside the guide. |
| • | The disc is dirty. | • | Clean the disc. |
| • | A menu is on the TV screen. | • | Press the SETUP button to turn off the |
|
|
|
| menu screen. |
| • | The Rating level is set. | • | Cancel the Rating function or change |
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|
|
| the rating level. |
The remote control | • | The remote control is not pointed at the | • | Point the remote control at the remote |
does not work properly. |
| remote sensor of the DVD player. |
| sensor of the DVD player. |
| • | The remote control is too far from the | • | Operate the remote control within about |
|
| DVD player. |
| 23 ft (7 m). |
| • | There is an obstacle in the path of the | • | Remove the obstacle. |
|
| remote control and the DVD player. |
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|
| • | The batteries in the remote control are | • | Replace the batteries with new ones. |
|
| exhausted. |
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