reference
Troubleshooting
Before requesting service (troubleshooting), please check the following.
| Problem |
|
|
|
|
| Action | Page | |
|
|
|
|
|
|
|
| ||
|
| • | Check the batteries in the remote control. |
| |||||
No operations can be |
| They may need replacing. |
| ||||||
• | Operate the remote control at a distance of no more than 20 feet. |
| |||||||
performed with the | P3 | ||||||||
• | Remove batteries and hold down one or more buttons for several minutes | ||||||||
remote control. |
| ||||||||
| to drain the microprocessor inside the remote control to reset it. Reinstall |
| |||||||
|
|
|
| ||||||
|
|
| batteries and try to operate the remote control again. |
| |||||
|
|
|
|
|
|
|
| ||
|
| • | Ensure that the disc is installed with the label side facing up. |
| |||||
Disc does not play. | • | Check the region number of the DVD. | P5 | ||||||
|
|
|
|
|
|
|
| ||
|
| • | The features or action cannot be completed at this time because: |
| |||||
The | icon appears | 1. The DVD’s software restricts it. |
| ||||||
2. The DVD’s software doesn’t support the feature (e.g., angles). |
| ||||||||
on screen. |
| ||||||||
3. The feature is not available at the moment. |
| ||||||||
|
|
| |||||||
|
| 4. You’ve requested a title or chapter number or search time that is out of range. |
| ||||||
|
|
|
|
|
|
| |||
Disc Menu doesn’t appear. | • | Check if the disc has a Menu. |
| ||||||
|
|
|
|
|
|
| |||
Play mode differs from | • | Some of the functions selected in the Setup Menu may not work properly if | P24~28 | ||||||
the Setup Menu selection. |
| the disc is not encoded with the corresponding function. | |||||||
|
| ||||||||
|
|
|
|
|
|
|
| ||
The screen ratio | • | The Screen Ratio is fixed on your DVDs. | P26~27 | ||||||
cannot be changed. | |||||||||
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
| ||
No audio | • | Make sure you have selected the correct Digital Output in the Audio | |||||||
| Options Menu. | ||||||||
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| |
The screen is blocked | • | Press the |
|
|
| button (in front panel) for more than 5 seconds under no disc | P14 | ||
|
| ||||||||
| inside. All settings will revert to the factory settings. |
| |||||||
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| |
Forgot password | • | Press the |
|
|
| button (in front panel ) for more than 5 seconds |
| ||
|
|
|
| ||||||
|
|
|
| ||||||
| under no disc inside. All settings including the password will revert | P28 | |||||||
|
|
| to the factory settings. Don't use this unless absolutely necessary. | ||||||
|
|
|
| ||||||
|
|
|
|
|
|
|
| ||
|
| • | Go to the contents and find the section of the instruction book that contains |
| |||||
If you experience other |
| the explanations regarding the current problem, and follow the procedure |
| ||||||
| once again. |
|
|
|
|
| |||
problems. |
|
|
|
|
|
| |||
• | If the problem still cannot be solved, please contact your nearest authorized |
| |||||||
|
|
| |||||||
|
|
| service center. |
| |||||
|
|
|
|
|
|
| |||
The picture is noisy or | • | Make sure that the disc is not dirty or scratched. | P2 | ||||||
distorted | • | Clean the disc. | |||||||
| |||||||||
|
|
|
|
|
|
|
|
| |
30_ reference