Lexmark MX611DHE, 35S6701, 35S3332, 34TT016, MX611DE Clipped pages or images, Troubleshooting 283

Troubleshooting		283
Action	Yes	No
Step 3	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support.
Is the printer still printing blank pages?

Clipped pages or images

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aMove the width and length guides in the tray to the correct positions for the paper loaded.

bResend the print job.

Is the page or image clipped?
Step 2	Go to step 3.	Do one or more of the
From the printer control panel, set the paper size and type in the Paper		following:
menu to match the paper loaded in the tray.		•	Specify the paper
			size from the tray
Do the paper size and type match the paper loaded in the tray?			settings to match
			the paper loaded in
			the tray.
		•	Change the paper
			loaded in the tray
			to match the paper
			size specified in the
			tray settings.
Step 3	Go to step 4.	The problem is solved.
a Depending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
b Resend the print job.
Is the page or image clipped?