Troubleshooting

 

 

287

 

 

 

 

 

 

Action

Yes

No

 

 

Step 2

Go to step 3.

Do one or more of the

 

From the printer control panel, set the paper size in the Paper menu to

 

following:

 

match the paper loaded in the tray.

 

Specify the paper

 

 

 

 

size from the tray

 

Does the paper size match the paper loaded in the tray?

 

 

settings to match

 

 

 

 

the paper loaded in

 

 

 

 

the tray.

 

 

 

Change the paper

 

 

 

 

loaded in the tray

 

 

 

 

to match the paper

 

 

 

 

size specified in the

 

 

 

 

tray settings.

 

 

 

 

 

Step 3

The problem is solved.

Contact customer

 

a Depending on your operating system, specify the paper size from

 

support.

 

Printing Preferences or from the Print dialog.

 

 

 

 

b Resend the print job.

 

 

 

 

Are the margins correct?

 

 

 

 

 

 

 

Paper curl

 

 

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

 

Step 1

Go to step 2.

Adjust the width and

 

Move the width and length guides in the tray to the correct positions for

 

length guides.

 

the size of the paper loaded.

 

 

 

 

Are the width and length guides positioned correctly?

 

 

 

 

 

 

 

 

Step 2

Go to step 3.

Specify the paper type

 

From the printer control panel, set the paper type and weight in the Paper

 

and weight from the

 

menu to match the paper loaded in the tray.

 

tray settings to match

 

 

 

the paper loaded in the

 

Do the paper type and weight match the type and weight of the paper in

 

tray.

 

 

 

 

 

the tray?

 

 

 

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper type and

 

 

 

 

weight from Printing Preferences or from the Print dialog.

 

 

 

 

b Resend the print job.

 

 

 

Is the paper still curled?

Step 4

Go to step 5.

The problem is solved.

aRemove the paper from the tray, and then turn it over.

bResend the print job.

Is the paper still curled?

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Image 287
Lexmark 34TT016, 35S6701, 35S3332, MX611DHE, MX611DE manual Paper curl, Troubleshooting 287