May
Users Guide
Contents
Paper and specialty media guide
Loading paper and specialty media
Printing
Copying
Scanning 130
Faxing 107
Understanding the printer menus 138
Saving money and the environment 210
Maintaining the printer 220
Troubleshooting 253
Managing the printer 232
Clearing jams 235
Index 333
316
Safety information
Safety information
Page
Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic model
Configured model
Using the Embedded Web Server
Using the ADF
Using the ADF and scanner glass
Using the scanner glass
Understanding the basic functions of the scanner
Understanding the printer control panel
Using the printer control panel
Understanding the printer control panel
Understanding the home screen
Indicator light Printer status
Sleep button light Printer status
Touch
Feature Description
Features
Touch Accept Save a setting
Using the touch-screen buttons
Other touch-screen buttons
Understanding the printer control panel
Finding the IP address of the computer
Setting up and using the home screen applications
For Windows users
For Macintosh users
Click Settings General Settings Home screen customization
Accessing the Embedded Web Server
Finding the IP address of the printer
Customizing the home screen
Understanding the different applications
Setting up Forms and Favorites
Activating the home screen applications
Finding information about the home screen applications
Click Settings Apps Apps Management Forms and Favorites
Setting up Card Copy
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
Click Settings Apps Apps Management Multi Send
Setting up Scan to Network
UseTo
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Settings Remote Operator Panel Settings
Click Submit
Installing internal options
Additional printer setup
Available internal options
Accessing the controller board
Close the shield, and then the access door
Installing a memory card
Page
Installing an optional card
Installing an Internal Solutions Port
Page
Long ISP cable
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Installing a printer hard disk
Page
Page
Removing a printer hard disk
Order of installation
Installing hardware options
Installing optional trays
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Page
Line port
Attaching cables
Installing the printer software
Setting up the printer software
Macintosh
Updating available options in the printer driver
Click Update Now ‑ Ask Printer
Windows
Windows 7 or earlier
Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
For Windows users
Select Ethernet connection, and then click Continue
For Macintosh users
Click +
Preparing to set up the printer on a wireless network
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Network/Ports Active NIC Auto Submit
From the printer control panel, navigate to
Using the Personal Identification Number PIN method
Using the Push Button Configuration method
For Windows users
Setting up serial printing
Click Continue Finish
Printing a menu settings
Verifying printer setup
Printing a network setup
Reports Menu Settings
Configuring Universal paper settings
Setting the paper size and type
Loading paper and specialty media
Loading trays
Page
LG Lltr A4 Exec
Page
One ‑sided printing Two ‑sided duplex printing
Loading the multipurpose feeder
Page
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Page
Page
Using the standard bin and paper stop
Linking and unlinking trays
Using the Embedded Web Server
Linking and unlinking trays
Creating a custom name for a paper type
Using the printer control panel
Configuring a custom name
Click Settings Paper Menu Custom Types
Assigning a custom paper type
Paper Menu Custom Types
Select a custom name you want to configure, and then touch
Tips on using letterhead
Using specialty media
Tips on using transparencies
Tips on using envelopes
Page
Paper guidelines
Paper characteristics
Unacceptable paper
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Using recycled paper and other office papers
Scanner Duplex 550 ‑sheet tray Feeder Glass Mode
Supported paper sizes, types, and weights
Supported paper sizes
Paper type Standard 250 ‑ or Multipurpose Duplex mode
Supported paper types and weights
Supported paper sizes
Paper size Dimensions Staple finisher
Paper and specialty media guide
Supported paper types and weights
X 9.8
Paper type Staple finisher
Printing
Adjusting toner darkness
Printing forms and a document
Printing forms
Settings Print Settings Quality Menu Toner Darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive or mobile device
Printing from a flash drive
Page
Storing print jobs in the printer
Printing confidential and other held jobs
Recommended flash drives File type
Printing confidential and other held jobs
Modifying confidential print settings
Printing Touch Submit
Printing information pages
Canceling a print job
For Macintosh users
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass
Copying on specialty media
Copying on transparencies
Copying on letterhead
Customizing copy settings
Copying to a different size
Copying different paper sizes
Making copies using paper from a selected tray
Example 1 Copying on mixed paper sizes
Example 2 Copying on a single paper size
Reducing or enlarging copies
Copying on both sides of the paper duplexing
Copy to Letter Copy It
Collating copies
Adjusting copy quality
Copying multiple pages onto a single sheet
Placing separator sheets between copies
Copy Advanced Options Separator Sheets
Select one of the following
Creating a custom copy job
Placing information on copies
Canceling a copy job
Placing a header or footer on pages
Placing an overlay message on each
Understanding the copy options
Using the advanced options
Content
Collate
Copies
Setting up the e-mail function
Setting up the printer to e-mail
Configuring e‑mail settings
Click Settings E-mail/FTP Settings E-mail Settings
Creating an e-mail shortcut using the printer control panel
Creating an e-mail shortcut using the Embedded Web Server
Click Settings
Creating an e-mail shortcut
Sending an e‑mail using a shortcut number
Sending an e-mail using the printer control panel
Mailing a document
Mailing 102
Sending an e‑mail using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Understanding the e-mail options
Canceling an e-mail
Send As
Resolution
Mailing 105
Scan Preview
Setup
Mailing 106
Faxing
Setting up the printer to fax
Faxing 107
Using the printer control panel for fax setup
Initial fax setup
Using the Embedded Web Server for fax setup
Click Settings Fax Settings Analog Fax Setup
Tips for this setup
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Faxing 110
Connected to different wall jacks
Faxing 111
Faxing 112
Faxing 113
Scenario 2 Digital Subscriber Line DSL
Faxing 114
Scenario 3 VoIP telephone service
Faxing 115
Setup 1 Printer is connected directly to a cable modem
Faxing 116
Part name Part number Lexmark adapter plug 40X8519
Page
Faxing 119
Connecting the printer to a wall jack in Germany
Setting the outgoing fax name and number
Connecting to a distinctive ring service
Settings Fax Settings Analog Fax Setup Answer On
Configuring the printer to observe daylight saving time
Setting the date and time
Sending a fax using the printer control panel
Sending a fax
Sending a fax using a shortcut number
Sending a fax using the computer
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Changing the fax resolution
Customizing fax settings
Click Settings Manage Shortcuts Fax Shortcut Setup
Creating shortcuts
Making a fax lighter or darker
Click Settings Reports Click Fax Job Log or Fax Call Log
Viewing a fax log
Blocking junk faxes
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Canceling an outgoing fax
Holding and forwarding faxes
Holding faxes
Understanding the fax options
Click Settings Fax Settings
Forwarding a fax
Off Always On Manual Scheduled
This option lets you send a fax at a later time or date
Delayed Send
Faxing 129
Creating an FTP shortcut using the Embedded Web Server
Using Scan to Network
Scanning
Scanning to an FTP address
Scanning to an FTP address using the printer control panel
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning an FTP using the address book
Select your scan settings, and then click Next
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Click Scan Profile Create Scan Profile
Setting up Scan to Computer
Scanning 134 Select your printer from the list
Scanning to a flash drive
Click Next Close
Understanding the scan options
Using the ScanBack Utility
Scanning 135
Held jobs Profiles and Apps select your scan profile
Scanning 136
Scanning 137
Understanding the printer m enus
Settings Help Manage Shortcuts Option Card Menu3
Menus list
Understanding the printer menus 138
Paper menu
Default Source menu
Paper Size/Type menu
Understanding the printer menus 139
Tray x Type
Understanding the printer menus 140
Multipurpose Feeder Size
Multipurpose Feeder Type
Understanding the printer menus 141
Manual Paper Size
Understanding the printer menus 142
Configure MP menu
Paper Texture menu
Substitute Size menu
Understanding the printer menus 143
Understanding the printer menus 144
Paper Weight menu
Understanding the printer menus 145
Understanding the printer menus 146
Paper Loading menu
Custom Names menu
Custom Types menu
Understanding the printer menus 147
Use Custom Name
Custom Scan Sizes menu
Universal Setup menu
Understanding the printer menus 148
Reports menu
Reports Menu
Understanding the printer menus 149
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
Understanding the printer menus 150
Understanding the printer menus 151
To access the menu, navigate to either of the following
TCP/IP menu
Network Card menu
Understanding the printer menus 152
Understanding the printer menus 153
IPv6 menu
Understanding the printer menus 154
Wireless menu
Standard USB menu
AppleTalk menu
Activate
View Name
USB Buffer
Understanding the printer menus 156
Job Buffering
ENA Address
Understanding the printer menus 157
Smtp Setup menu
Security menu
Edit Security Setups menu
Understanding the printer menus 158
Edit Access Controls
Miscellaneous Security Settings menu
Login Restrictions
Security Reset Jumper
Understanding the printer menus 160
Confidential Print menu
Security Audit Log menu
Erase Temporary Data Files menu
Understanding the printer menus 161
Understanding the printer menus 162
Set Date/Time menu
General Settings menu
Settings menu
Understanding the printer menus 163
Run Initial setup
Quiet Mode
Understanding the printer menus 164
ADF Loaded Beep
Keyboard
Understanding the printer menus 165
Paper Sizes
Scan to PC Port Range
Displayed Information
Understanding the printer menus 166
Home screen customization
Understanding the printer menus 167
Date Format
Time Format
Understanding the printer menus 168
Understanding the printer menus 169
Understanding the printer menus 170
Print Recovery
Error Recovery
Understanding the printer menus 171
Press Sleep Button
Understanding the printer menus 172
Copy Settings menu
Understanding the printer menus 173
Understanding the printer menus 174
Understanding the printer menus 175
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 176
Understanding the printer menus 177
Understanding the printer menus 178
Resolution
Fax Cover
Dial Prefix
Understanding the printer menus 179
Understanding the printer menus 180
Understanding the printer menus 181
Understanding the printer menus 182
Understanding the printer menus 183
Ringer Volume
‑mail Settings menu
‑mail Server Setup
Understanding the printer menus 184
Format
Understanding the printer menus 185
Color
Text/Photo Default
Text Default
Understanding the printer menus 186
Orientation
Understanding the printer menus 187
Photo Default
‑mail images sent as
Use Multi ‑Page Tiff
Color Balance
Understanding the printer menus 188
Understanding the printer menus 189
FTP Settings menu
Use cc/bcc
Understanding the printer menus 190
FTP bit Depth
Understanding the printer menus 191
File Name
Understanding the printer menus 192
Flash Drive menu
Scan Settings
Understanding the printer menus 193
Understanding the printer menus 194
Understanding the printer menus 195
Understanding the printer menus 196
Print Settings
Copies
Duplex Binding
Setup menu
Print Settings
Understanding the printer menus 197
Use Printer Language Set the printer language PCL Emulation
Job Waiting
Understanding the printer menus 198
Print Area
Download Target
Understanding the printer menus 199
Finishing menu
Print All Order
Separator Source
Understanding the printer menus 200
Staple Job
Quality menu
Understanding the printer menus 202
Job Accounting menu
Understanding the printer menus 203
Utilities menu
PostScript menu
XPS menu
Understanding the printer menus 204
Understanding the printer menus 205
PCL Emul menu
Tray Renumber
Understanding the printer menus 206
Understanding the printer menus 207
Html menu
Understanding the printer menus 208
Image menu
Understanding the printer menus 209
Help menu
Menu item Description
Saving paper and toner
Saving money and the environment
Conserving supplies
Click Settings General Settings Eco‑Mode select a setting
Using Eco‑Mode
Click Settings General Settings Quiet Mode select a setting
Saving energy
Click Settings General Settings Timeouts
Adjusting Sleep mode
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 212
Setting Hibernate Timeout
Using Hibernate Mode
Click Settings General Settings Sleep Button Settings
Saving money and the environment 213
Adjusting the brightness of the display
Using Schedule Power Modes
Settings General Settings Timeouts Hibernate Timeout
Click Settings General Settings Schedule Power Modes
Recycling
Settings General Settings Screen Brightness
Recycling Lexmark products
Recycling Lexmark packaging
Statement of Volatility
Securing the printer
Erasing volatile memory
Disposing of a printer hard disk
Touch Wipe All Settings
Using the printer control panel
Touch Back Exit Config Menu
Erasing non‑volatile memory
Using the Embedded Web Server
Configuring printer hard disk encryption
Click Settings Security Disk Encryption
Touch Disk Encryption Enable
Lexmark security Web
Finding printer security information
Cleaning the printer
Cleaning the printer parts
Maintaining the printer
Maintaining the printer 220
Maintaining the printer 221
Cleaning the scanner glass
Close the scanner cover
Checking the status of parts and supplies
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
Ordering an imaging unit
Ordering toner cartridges
Maintaining the printer 223
Return Program cartridge
Storing supplies
Ordering a maintenance kit
Ordering staple cartridges
Ordering an ADF separator roller
Replacing the toner cartridge
Replacing supplies
Maintaining the printer 225
Replacing the imaging unit
Page
Page
Maintaining the printer 229
Replacing the staple cartridge
Page
Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
Setting up e‑mail alerts
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Notification Description
Click Settings Print Settings Supply Notifications
Settings General Settings Factory Defaults Restore Now
Restoring factory default settings
Managing the printer 234
Avoiding jams
Clearing jams
Load paper properly
Clearing jams 235
Use recommended paper
Understanding jam messages and locations
Clearing jams 237
Jam access area Printer control panel message What to do
‑page jam, clear standard bin y.xx
‑page jam, open automatic feeder top cover y.xx
Clearing jams 238
Clearing jams 239
‑page jam, open rear door y.xx
‑page jam, open front door y.xx
Page
Page
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open tray x y.xx
Page
Clearing jams 247
Paper jam in the finisher bin
Paper jam in the finisher rear door
Page
Staple jam in the finisher
Page
Page
Understanding the printer messages
Troubleshooting
Cartridge, imaging unit mismatch 41.xy
Cartridge low 88.xy
Cartridge very low, x estimated pages remain 88.xy
Cartridge nearly low 88.xy
Change paper source to custom type name load orientation
Change paper source to custom string load orientation
Close rear door
Check tray x connection
Close finisher rear door
Close front door
Complex page, some data may not have printed
Configuration change, some held jobs were not restored
Defective flash detected
Disk full
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Fax partition inoperative. Contact system administrator
Fax Station Name not set up. Contact system administrator
Imaging unit very low, x estimated pages remain 84.xy
Imaging unit nearly low 84.xy
Incompatible tray x
Incorrect paper size, open paper source
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory, some Held Jobs were deleted
Load paper source with custom type name paper orientation
Load Manual Feeder with custom type name paper orientation
Troubleshooting 260
Load Manual Feeder with custom string paper orientation
Load Manual Feeder with paper size paper orientation
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Non‑Lexmark supply type, see User’s Guide 33.xy
No analog phone line connected to modem, fax is disabled
Not enough free space in flash memory for resources
Paper changes needed
Printer had to restart. Last job may be incomplete
Parallel port x disabled
Remove defective disk
Remove paper from standard output bin
Reinstall missing or unresponsive imaging unit 31.xy
Reinstall missing or unresponsive cartridge 31.xy
Troubleshooting 264
Replace unsupported cartridge 32.xy
Scanner disabled by admin
Restore held jobs?
Serial port x disabled
Replace unsupported imaging unit 32.xy
Some held jobs were not restored
Smtp server not set up. Contact system administrator
Standard network software error
Standard USB port disabled
Weblink server not set up. Contact system administrator
USB port x disabled
Too many trays attached
Unformatted flash detected
Basic printer problems
Solving printer problems
Troubleshooting 268
Printer is not responding
Troubleshooting 269
Troubleshooting 270
Option problems
Printer display is blank
Cannot detect internal option
Troubleshooting 271
Tray problems
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Troubleshooting 272
Internal Solutions Port does not operate correctly
Cannot detect memory card
USB/parallel interface card does not operate correctly
Troubleshooting 273
Paper feed problems
Action Yes Step Go to step Problem is solved
Paper frequently jams
Printing problems
Solving print problems
Troubleshooting 274
Paper jam message remains after jam is cleared
Troubleshooting 275
Error message about reading the flash drive appears
Print jobs do not print
Troubleshooting 276
Confidential and other held jobs do not print
Troubleshooting 277
For Windows users
For Macintosh users
Settings General Settings
Troubleshooting 278
Settings General Settings Print Recovery Page Protect Off
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Troubleshooting 279
Incorrect characters print
Tray linking does not work
Troubleshooting 280
Large jobs do not collate
Troubleshooting 281
Print quality problems
Unexpected page breaks occur
Characters have jagged or uneven edges
Printer is printing blank pages
Troubleshooting 282
Clipped pages or images
Troubleshooting 283
Troubleshooting 284
Prints on color transparencies appear dark when projected
Shadow images appear on prints
Gray background on prints
Troubleshooting 285
Incorrect margins on prints
Troubleshooting 286
Paper curl
Troubleshooting 287
Print irregularities
Troubleshooting 288
Repeating defects appear on prints
Troubleshooting 289
Print is too dark
Troubleshooting 290
Print is too light
Troubleshooting 291
Skewed print
Troubleshooting 292
Printer is printing solid black pages
Troubleshooting 293
Transparency print quality is poor
Troubleshooting 294
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Troubleshooting 295
Horizontal voids appear on prints
Troubleshooting 296
Vertical voids appear on prints
Troubleshooting 297
Toner fog or background shading appears on prints
Toner specks appear on prints
Troubleshooting 299
Solving copy problems
Toner rubs off
Uneven print density
Scanner unit does not close
Copier does not respond
Poor copy quality
Troubleshooting 301
Partial document or photo copies
Troubleshooting 302
Fax and e-mail functions are not set up
Solving fax problems
Troubleshooting 303
Settings General Settings Run initial setup Yes
Caller ID is not shown
Troubleshooting 304
Cannot send or receive a fax
Troubleshooting 305
Can send but not receive faxes
Troubleshooting 306
307
Yes Problem is solved Go to step
Click Settings Fax Settings Analog Fax Setup
Troubleshooting 308
Received fax has poor print quality
Troubleshooting 309
Solving scanner problems
Scanner does not respond
Scan job was not successful
Troubleshooting 310
Step Change the file name. Go to step
Existing file check box
Scanning takes too long or freezes the computer
Troubleshooting 311
Poor scanned image quality
Troubleshooting 312
Partial document or photo scans
Troubleshooting 313
Cannot scan from a computer
An application error has occurred
Solving home screen applications problems
Troubleshooting 314
Click Settings Apps Apps Management System tab Log
Contacting customer support
Troubleshooting 315
Tech Library
Mail
Edition notice
Product information
316
May
Noise emission levels
Trademarks
317
Product disposal
Temperature information
318
Meter average sound pressure, dBA
Laser notice
Static sensitivity notice
Laser advisory label
319
Product power consumption
Power consumption
Mode Description Power consumption Watts
320
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
European Community EC directives conformity
Licensing notices
Regulatory notices for telecommunication terminal equipment
322
323
324
Japanese telecom notice
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Modular component notice
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
Taiwan NCC RF notice statement
327
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
328
329
Patent acknowledgment
Lexmark International, Inc., Lexington, KY
Limited warranty
330
Extent of limited warranty
Limited warranty service
331
Additional rights
Limitation of liability
332
250‑sheet tray installing 44 550‑sheet tray installing
Symbols
Index
Numerics
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FTP
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Index 344 XPS menu