Lexmark MX611DE Solving copy problems, Toner rubs off, Uneven print density, Troubleshooting 299

Troubleshooting		299
Action	Yes	No
Step 2	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support at
	http://support.lexmar
Does fog or shading appear on prints?	k.com or your service
	representative.

Toner rubs off

ABC DEF

Leading edge

Trailing edge

Action	Yes	No
Step 1	Go to step 2.	Specify the paper type
From the Paper menu on the printer control panel, check the paper type		and weight from the
and weight.		tray settings to match
		the paper loaded in the
Do the paper type and texture match the paper loaded in the tray?		tray.
Step 2	From the Paper menu	Contact customer
Check if you are printing on paper with texture or rough finishes.	on the printer control	support.
	panel, set the paper
Are you printing on textured or rough paper?	texture.

Uneven print density

Action	Yes	No
Replace the imaging unit, and then resend the print job.	Contact customer	The problem is solved.
	support.
Is the print density uneven?

Solving copy problems

•“Copier does not respond” on page 300