Problem
GREASY STAINS ON WASHING
∙ Use more detergent if washing is heavily soiled. ∙ Use both
GREY DIRTY LOOKING WASHING
∙ Use more detergent if the washing is heavily soiled or if the machine is located in a hard water area. ∙ Use
∙ Check that the machine is not overloaded.
POOR WASH RESULTS
∙ Read the instruction book carefully.
∙ Follow the manufacturer’s instructions on the detergent pack.
∙ Sort out fabric types and separate natural from synthetic fabrics. ∙ Select the appropriate wash programme.
∙ Use fabric softeners for extra softness.
∙ Check that the machine is not overloaded.
DISCOLOURING
∙ This could be caused by natural body oils or iron deposits in the water supply. ∙ Select the correct programme at the correct temperature.
∙ Use the correct detergent dosage.
∙ Wash the garment to the manufacturer’s directions. ∙ Check that the machine is not overloaded.
UNDISSOLVED DETERGENT IN THE ECO PROGRAMME
Use a lesser dosage of detergent if the ECO programme is used frequently. Ensure that you do not overdose with detergent as the ECO programme may not dissolve all the detergent. (See page 10)
Trouble shooting
Most problems are easily solved if the cause is understood.
The machine has a self diagnostic capability and will, where possible display an error code if a problem is detected. Please check the following before calling a service technician to assist.
The washer will not operate at all.
Is there a power supply to the machine? Check the socket with another appliance such as a kettle Did you press the ‘Start / Pause’ button?
Has the machine been loaded with the correct amount of laundry?
Water is not supplied |
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Error display is... |
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| I E |
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The washer will not drain |
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| OE |
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Error display is... |
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The washer will not spin. |
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| UE |
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Error display is... |
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The machine vibrates or is |
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excessively noisy |
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Error display is... |
| E8 |
| E9 |
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The machine stops during the spin cycle or the spinning result is unsatisfactory.
Error display is | PFE |
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Is the tap open, the inlet hose connected and the filters clean?
Is the water frozen in the tap or hose?
Has the water supply been shut off?
Is the inlet hose blocked or kinked?
Is the drain hose blocked, kinked or deformed?
Is the end of the drain hose immersed in water?
Has the pump filter been cleaned?
Is the wash load evenly distributed in the drum?
Is the door open ? The error code LE will be displayed.
Has the machine been levelled?
Have the transport fittings been removed?
Contact the nearest service centre.
Are the filters or the drain pump clogged? Is the drain pump operating?
Was the correct amount of detergent used?
Is the drain hose outlet higher than 1 metre above the floor?
To cancel the error display PFE, press the POWER OFF button, press the POWER ON button press the SPIN button and lastly press the START/HOLD button.
PAGE 19 OF24