Samsung HPP5091, HP-P5091 specification

Troubleshooting

PDP (Continued)

Problem

The message “Not supported sound format” appears.

Cause: Digital Audio rather than AC-3 (such as DTS, MPEG-1 or MPEG-2) was entered for Audio when SPDIF Input is selected in the Component Mode resulting in displaying this message with no picture.

The picture quality is poor in the Component Mode despite setting 480p.

Cause: To enable the wireless signal transmission for 480p input, it is converted to 480i before MPEG Encoding.

After selecting the STB Mode of the Remote Control, AV Center does not respond to the Remote Control.

Cause: The Remote Control of AV Center only turns power ON and OFF, but cannot respond to other Remote Control keys.

The message “Not available in the current mode.” appears.

Cause: Input of unavailable function keys (e.g. trying to switch a channel in External Input mode) may cause the message to appear.

Possible Solution

Solution: AV Center cannot handle the Audio Mode except AC-3. Switch the input to AC-3, or alternatively select Set-Up in the Menu, move to Sound In/Out then switch Digital Input to Lt/Rt.

Note: Digital Audio inputs except AC-3 might cause a severe damage to the system. Please use Dolby Digital as a digital audio input.

Solution: MPEG Encoding of 480p is not possible in the current consumer electronics technology as it is, so viewing the original 480p picture quality is limited.

Solution: Set the Remote Control to the TV Mode and perform all controls on the PDP.

Solution: Please try to use other menu keys that are available.