Samsung 570VTFT manual Troubleshooting

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Appendix

Troubleshooting

If you have a problem setting up or using your LCD monitor, you may be able to solve it yourself. Before contacting customer service, try the suggested actions that are appropriate to your problem.

Table 5. Troubleshooting problems – Image

What you see...	Suggested Action	Reference

Screen is blank and	Ensure that the power cord is ﬁrmly	Connecting your LCD
power indicator is off	connected and the LCD monitor is	Monitor, page 5.
	on.

“No Connection, Check	Ensure that the signal cable is ﬁrmly	Connecting your LCD
Signal Cable” message	connected to the PC or video board.	Monitor, page 5.
	Ensure that the PC is turned on.

“Video mode not	Check the maximum resolution and	Display Modes,
supported” message	the frequency on the video port of	page 26.
	your computer.
	Compare these values with the data
	in the Display Modes Timing Chart.

The image is too light	Adjust the Brightness and Contrast.	Brightness, page 12
or too dark		and page 13.
		Contrast, page 13.

Horizontal bars appear	Adjust the Fine function.	Image Lock, Fine,
to ﬂicker, jitter or		page 14.
shimmer on the image

Vertical bars appear to	Adjust the Coarse function and then	Image Lock, Coarse,
ﬂicker, jitter or shimmer	adjust the Fine function.	page 14.
on the image		Image Lock, Fine,
		Image Lock, Fine,
		page 14.

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Contents SyncMaster 570V TFT SyncMaster 560V TFT Page Table of Contents Safety Instructions Do not OpenUnpacking Your Monitor Setting up an Ergonomic Workstation Setting up Your MonitorKensington Security Slot Successfully installed Connecting Your LCD MonitorJack to the DC power port on the back of your monitor Or graphics cardMIC OUT jack Connecting Your Multimedia LCD MonitorName Description Attached power CardPlug and Play Installing the Video DriverWindows Version 4.00.950B Self-Test Feature Check StfcVersion 4.00.950A PROPERTIES, Monitor tab, have DiskWarm-up Time Getting HelpMonitor Adjusting Your LCD Monitor User ControlsAuto Adjustment Direct-Access FeaturesAutomatic Save Brightness Setting slidebar Numeric value IndicatorOn Screen Display OSD OSD Lock/UnlockOSD functions and adjustments Accessing the menu systemBrightness Contrast Position Color ResetTemperature Color ControlMenu Display LanguageMenu Position Time Display Mode This screen shows the horizontal and vertical Adjusts the volume of the high sound Adjusts the volume of the low soundLeft Decrease volume Right Increase volume Audio ControlsPowerSaver AppendixTroubleshooting Management system Screen is blank Monitor is using its power PowerSaverDisplay Mode Move the computer’s mouse orRaise the volume Sound level is Troubleshooting problems AudioConnecting your Check the volume control on DocumentationYour computer or sound Speciﬁcations Red Green Green + H/V Sync Blue Pin D-sub connectorPin Assignments DDC Data Horizontal Sync Not used Vertical Sync DDC ClockDisplay Mode Horizontal Vertical Pixel Clock Sync Polarity Preset timing modesDisplay Modes Removing the base Turn off your monitor and unplug its power cordChanging the Base ScreenAttaching a base Maintenance of Your LCD monitorRear cover mounting pad Mounting interface pad Index IC Compliance Notice Regulatory InformationFCC Information MPR II CompliancePrinted on recyclable paper Canada