Chapter Five
T R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung service center.
Identifying Problems
Problem | Possible Solution |
Poor picture | Try another channel. |
| Adjust the antenna. |
| Check all wire connections. |
Poor sound quality. | Try another channel. |
| Adjust the antenna. |
No picture or sound. | Try another channel. |
| Press the TV/VIDEO button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
No sound or sound is too low | First, check the volume of units connected to your TV |
at maximum volume. | (digital broadcasting receiver, DTV, DVD, cable |
| broadcasting receiver, VCR, etc.). |
| Then, adjust the TV volume accordingly. |
No color, wrong colors or tints. | Make sure the program is broadcast in color. |
| Adjust the picture settings. |
| Adjust the antenna. |
Picture rolls vertically. | Check all wire connections. |
The TV operates erratically. | Unplug the TV for 30 seconds, then try operating it |
| again. |
The TV won’t turn on. | Make sure the wall outlet is working. |
Blurred or snowy picture, | Check the direction, location and connections of |
distorted sound. | your antenna. |
| This interference is often due to the use of an |
| indoor antenna. |
Remote control malfunctions | Replace the remote control batteries. |
| Clean the upper edge of the remote control |
| (transmission window). |
| Check the battery terminals. |
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