Troubleshooting
System Upgrades
Your Samsung Fliptop powered by DIRECTV® is able to receive upgrades or modifications to some of its features and functions. These modifications will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an upgrade or modification is sent, you may experience a disruption in reception for a minute or two. Your reception should return to normal after the modification is complete. Your receiver must be plugged in to receive any upgrades.
Do not unplug your receiver while an upgrade is in progress. Please consult the Upgrade Menu to find a schedule of upgrades or modifications planned by DIRECTV.
DIRECTV Receiver Problems
Progress bar freezes during Satellite Data Acquisition
This is normal. The progress bar times out after two minutes. If your screen is still blank for a few minutes after the progress bar times out, follow these steps to restart your receiver:
1)Press the red RESET button behind the access panel door on the front of the Samsung Fliptop powered by DIRECTV®.
2)Wait for program guide information to be acquired.
Wrong picture, blue screen, snow or black/blank picture
The Samsung Fliptop powered by DIRECTV® and VCR let you toggle between video sources.
If you don’t see the signal you think you should be seeing, try using these buttons to toggle between the signals:
Press Menu on the LCD panel and toggle between video sources : External and DIRECTV
If problems persist, turn off all equipment that is connected to your Samsung Fliptop powered by DIRECTV®, wait a few minutes, then turn the Samsung Fliptop powered by DIRECTV® on.
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