Sony KDP-51WS655, KDP-57WS655, KDP-57WS655, KDP-51WS655 manual Video, General

Video

Problem	Possible Remedies
No picture	❏ If your TV does not turn on, and a red light keeps flashing, your TV may
(screen not lit), no sound	need service. Call your local Sony Service Center.
	❏ Make sure the power cord is plugged in.
	❏ Press the POWER button on the front of the TV.
	❏ Press the TV/VIDEO button to cycle through the connected video sources.
	❏ Try another channel; it could be station trouble.
Dark, poor or no	❏ Adjust the Picture option in the Video Menu (see page 84).
picture (screen lit),	❏ Adjust the Brightness option in the Video Menu (see page 84).
good sound	❏ Check the antenna/cable connections.
No color	❏ Adjust the Color option in the Video Menu (see page 84).
Only snow and noise	❏ Check the antenna/cable connections.
appear on the screen	❏ Try another channel; it could be station trouble.
	❏ Press ANT to change the input mode (see page 49).
Dotted lines	❏ Adjust the antenna.
or stripes	❏ Move the TV away from noise sources such as cars, neon signs, or hair-
	dryers.
Double images or ghosts	❏ Using a highly directional outdoor antenna or a cable may solve the
	problem.
“Black box” on screen	❏ You have selected a text option in the Setup Menu and no text is available.
	(See page 94 to reset Setup selections.) To turn off this feature, set the
	Caption Vision option to Off. If you were trying to select closed captioning,
	select CC1 instead of TEXT 1-4.
Bars appear at the	❏ Some wide-screen programs are filmed in aspect ratios that are greater
top and bottom of the screen	than 16:9, such as 2.35:1. (This is especially common with theatrical
	releases). Your TV will show these programs with bars at the top and
	bottom of the screen. For more details, check the documentation that came
	with your DVD (or contact your program provider).

General

Problem	Possible Remedies
How to reset TV to	❏	Turn on the TV. While holding down the RESET button on the remote
factory settings		control, press the POWER button on the TV. (The TV will turn itself off, then
		back on again.) Release the RESET button.
How to restore Video settings ❏		Press the RESET button on the remote control while in the Video Menu (see
to factory settings		page 84).
How to restore Audio	❏	Press the RESET button on the remote control while in the Audio Menu (see
settings to factory settings		page 86).
Cannot cycle through the	❏	Be sure the Label Video Inputs option is not set to Skip (see page 95).
other video equipment
connected to the TV
Cannot operate Menu	❏	If a Menu option appears in gray, this indicates that the TV is in a state in
		which the Menu option is not available.
Lost password	❏	In the password screen (see page 91), enter the following master password:
		4357. The master password clears your previous password; it cannot be
		used to temporarily unblock channels.

Other Info

Other

SETUP

SETUP

SETUP

Other Info

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