Hitachi P42A01 user manual Others Troubleshooting, Symptom Cause Solution

Others (continued)

Troubleshooting

Before calling service technician, check the following tables first. If the problem is not be solved with the suggested procedures, contact your local dealer. For your safety, NEVER try to repair the product by yourself.

Symptom	Cause	Solution
No standby light.	Is your TV plugged in?	Plug your TV into main socket
		outlet.
No picture, no sound.	Is the power for your TV off?	Press the Main Power Switch (		) on
		the left side of the unit and then press
		Sub Power button (	) on the remote.
	Has the fuse in the mains plug	Replace fuse in mains plug.
	blown? (UK only)
No reception.	Is your TV plugged in?	Plug your TV into mains socket
		outlet.
	Is the aerial connection lead broken or	Check all aerial connections for a
	damaged?	damaged wires. If necessary
		replace with new cables.
	Possible station trouble.	Move the aerial away from areas
		of possible interference. If you live in a
		known poor reception area, try
		using an aerial booster to improve the
		quality of the signal.
	Is the power for your TV off?	Press the Main Power Switch (		) on
		the left side of the unit and then press
		Sub Power button (	) on the remote.
No sound.	Have you pressed ?	Press again or increase the
	Have you set the volume at	volume using volume control.
	minimum?
Unable to select channel numbers 8	During automatic tuning your signal	If a television station has been
through to 99.	didn’t find enough channels to place	missed try repeating the automatic
	them in numbered positions?	tuning procedure.
Poor or no colour.	Aerial or connection lead is not	Adjust the colour.
	connected or is damaged.
No Teletext or strange characters or	Aerial connection is poor or	Check aerial connections for broken
letters on screen.	possible station trouble.	wires or try another station.
Remote control does not work or	Weak or exhausted batteries.	Replace the batteries.
operates erratically.
	Batteries placed in the wrong way.	Check that you have put the
		batteries in the remote control the
		right way around.
Unable to playback video tapes.	During automatic tuning your VCR	Before starting the automatic tuning
	was not switched on.	make sure that your TV is switched on
		and that a tape is playing.
Unable to watch satellite stations.	During automatic tuning your	Before starting the automatic tuning
	Satellite/Cable box was not	make sure that your Satellite/Cable
	switched on.	box is switched on and that a channel
		has been selected for example BBC
		News 24.
No sound when connecting to	HDMI input mode is set to wrong	Set the input mode for the relevant
external source via HDMI to HDMI	option.	HDMI socket to HDMI.
lead.
	HDMI input mode is set to wrong	Set the input mode for the relevant
No sound when connecting to
external source via HDMI to DVI	option.	HDMI socket to HDMI.
lead.	Audio leads have not be connected.	Ensure that separate audio leads are
		connected to the relevant audio
		input socket.

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