Samsung BD-F8500M/F8900M, BD-F8509S/F8909S, BD-F8500N/F8900N, BD-F6900/F6909S manual Solution

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I can see folders shared through AllShare, but I cannot see the files.
Video is played intermittently.
AllShare connection between product and PC is unstable.
PROBLEM
If you experience other prob- lems.
The picture is noisy or distort- ed
No HDMI output.

SOLUTION

Go to the contents and find the section of the user manual that contains the explanations regarding the current prob- lem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest Samsung authorised service centre.

Make sure that the disc is not dirty or scratched.

Clean the disc.

Check the connection between the TV and the HDMI jack of the product.

Check if your TV supports 576p, 720p, 1080i, 1080p HDMI input resolution.

If random noise appears on the screen, it means that TV Abnormal HDMI output screen. does not support HDCP (High-bandwidth Digital Content

Protection).

AllShare function

AllShare shows only files corresponding to the Videos, Photos, and Music categories. Files that do not correspond to these categories may not be displayed.

Check if the network is stable.

Check if the network cable is properly connected and if the network is not overloaded.

The wireless connection between the DLNA compatible device and the product is unstable. Check the connection.

The IP address under the same subnetwork should be unique. If they are not, IP interference can cause this phe- nomenon.

Check if you have a firewall enabled. If so, disable the fire- wall function.

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Contents Manual Contents Media Play DTV Functions Appendix Connecting to a TV Page Connecting to an Audio Sys- tem Connecting to a Network Router Wired NetworkWireless Network For BD-F8 series 3D Blu-ray Playback Mode Try Now 3D SettingsDisplay Screen Size Try Now TV Aspect Ratio Try Now BD Wise Samsung ProductsResolution Try Now Resolution according to the output mode Blu-ray Disc/E-contents/Digital Contents/DTV/DVD playbackDTV Smart Resolution Try Now Movie Frame 24fps Try NowSmart Hub Screen Size Try Now Hdmi Colour Format Try NowProgressive Mode Try Now AudioHdmi Deep Colour Try Now Digital Output Try NowPage Digital Output Selection MPEG1 PCM Downsampling Try Now Dynamic Range Control Try NowDTS Neo6 Mode Try Now Downmixing Mode Try NowAudio Sync Try Now Connected Device Try Now Auto Tuning Try Now Auto TuningBroadcasting Channel List Try NowChannel Settings Schedule Manager Try NowEdit Channel Edit FavouritesManual Tuning Try Now Transfer Channel list Try NowAudio Language Subtitle Try NowEdit Channel Number Data Service Programme Rating Lock Try NowPrimary Teletext Language Try Now Teletext Language Try NowSecondary Teletext Language Try Now Common Interface Except for BD-F8900A, F8500A model Network Network StatusWired Automatic Wired NetworkWired Manual Wireless Network Wireless AutomaticWireless Manual Wpspbc Through the Wi-Fi Device Through the Product Using PBC Through the Product Using a PINAllShare Settings Try now Set Remote Access Try NowBD-Live Settings Try Now Device Name Try NowBD-Live Internet Connection Try Now BD Data Management For BD-F6 seriesApps Settings Smart FeaturesVOD Rating Lock Reset Smart Hub SystemTerms & Conditions, Privacy Policy Language Try NowMouse Settings Try Now Keyboard Settings Try NowTo use a mouse with the products menu Storage Device Manager Try Now Format Device Try NowCheck Device Try Now Device Performance Test Try NowAuto Power Off Try now Security Try NowGeneral Try Now Anynet+ HDMI-CEC Try NowDivX Video On Demand Try Now Advanced Music Copy For BD-F8 seriesManualTroubleshooting Software Update Try NowSupport Remote Management Try NowUpdate Now Auto UpdateSelect Update Now By USBContact Samsung Try Now AllShare Play Screen Accessing the AllShare Play ScreenPlaying Commercial Discs Playing Files on a USB De- vice MethodUsing the AllShare Network Function Page Buttons on the Remote Control used for Video Playback Controlling Video PlaybackUsing the disc menu, title menu, popup menu, and title list Playback related buttonsUsing the Tools Menu Subtitle Select to set the desired subtitle language Using the View & Options Menus Using the View MenuUsing the Options Menu Buttons on the Remote Control used for Music PlaybackControlling Music Playback Using the View & Options Menus Repeating Tracks on an Audio CD Shuffling Tracks on an Audio CDCreating a Playlist from an Audio CD Ripping Playing Photo Contents Using the View & Options Menus Using the remote control buttons Using the channel optionWatching TV Channels Using the Tools Button Editing Channels Channel ListUsing the remote control buttons Setting the Schedule Manager Using the Guide Screen optionViewing the Guide Screen Using the Teletext Service Typical Teletext Recording Checking Available Storage SizeRecording the current TV channel you are watching To pause recordingTo stop recording Playback control during recordingWatching other channels during Recording a TV channel Simultaneous RecordingSimultaneous Recording of Two TV Simultaneous Operation To stop recording For BD-F8 seriesIf you are watching a TV channel which is under recording Timeshift function Start Timeshift with Play buttonStart Timeshift with Pause button Timeshift informationPlayback control button during Timeshift function is enabled To stop TimeshiftUsing the Filter Menu Using the View, Filter and Options MenusPlaying the Recorded Title Using the Options Menu Splitting a Section of a Title Divide into two Editing the Recorded TitleSplitting a Section of a Title Partial Delete Copy Copying Videos, Music or Photos3D Functions Viewing DTV with the 3D effectLogging In to Your Samsung Account Before Using Movies & TV Shows or Apps Using Movies & TV Shows Using Apps Apps Screen at a GlanceDownloading Applications Starting an Application Using the More Apps Screen Sorting the AppsUsing the Options Menu Lock/UnlockAdd an App to My Apps Edit My AppsDelete an App from My Apps Create Folder Move an App in My AppsMove to Folder Rename FolderDelete Update Apps Screen Mirroring For BD-F8 seriesUsing the Web Browser Link Browsing and Pointer Browsing Control Panel at a Glance Using the Keyboard Pop-up Using the Setting Menu Options on the Keyboard Pop-UpPage Linking Your Internet Service Accounts to the Player BD-Live Settings BD-LIVEFor BD-F6 series Video File Support Supported FormatsLimitations Audio decoder Video decoderSupported DivX subtitle file formats Supported Subtitle File Formats Music File SupportPicture File Support Avchd Advanced Video Codec High DefinitionTroubleshooting Problem SolutionSolution Problem Solution