Samsung BD-F8500DA/F8900DA, BD-F8509S/F8909S, BD-F8500N/F8900N, BD-F6900/F6909S Problem Solution

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PROBLEM

SOLUTION

BD-Live

 

Check whether the network connection is successful or not

 

by using the Network Status menu.

 

Check whether the USB memory device is connected to the

 

product.

I cannot connect to the BD-

The memory device must have at least 1 GB of free space

to accommodate the BD-Live service. You can check the

Live server.

available size in Delete BD Data.

 

 

Check whether the BD-Live Internet Connection menu is set

 

to Allow(All).

 

If all above fails, contact the contents provider or update

 

the product to the latest firmware.

When using the BD-Live ser-

The memory device must have at least 1 GB of free space

to accommodate the BD-Live service. You can check the

vice, an error occurs.

available size in Delete BD Data.

 

 

Recording

"Performance test failed."

Using lower quality USB storage device not supporting Re-

message appears, and also

cording function can cause this kind of problem. It is rec-

Schedule Recording / record-

ommended to use USB HDD storage device.

ing and Timeshift function

Recommended specification of USB HDD is at least 5400

does not work.

rpm. USB HDD of RAID type is not supported.

 

Pay channel

 

 

 

Check whether the firmware of CAM is upgraded for com-

 

patiblity with CI+ 1.3Version.

 

Some CAM's in the market with older firmware versions

 

are not fully interoperable with this device that is compliant

Can not view Pay channel with

to v1.3 specification.

connection CI(+) CAM

It is a problem of legacy CAMs, not this CI Plus compliant

device.

 

 

In this case , this problme can be resolved by applying a

 

firmware upgrade to the CAMs.

 

So, please contact your network operator or CAM operator

 

for it.

 

 

"" When the factory default settings are restored, all stored user BD data is deleted.

Image 113
Contents Manual Contents Media Play DTV Functions Appendix Connecting to a TV Page Connecting to an Audio Sys- tem Wired Network Connecting to a Network RouterWireless Network For BD-F8 series Display 3D Settings3D Blu-ray Playback Mode Try Now Screen Size Try Now BD Wise Samsung Products TV Aspect Ratio Try NowResolution Try Now Blu-ray Disc/E-contents/Digital Contents/DTV/DVD playback Resolution according to the output modeMovie Frame 24fps Try Now DTV Smart Resolution Try NowHdmi Colour Format Try Now Smart Hub Screen Size Try NowAudio Progressive Mode Try NowHdmi Deep Colour Try Now Digital Output Try NowPage Digital Output Selection MPEG1 Dynamic Range Control Try Now PCM Downsampling Try NowAudio Sync Try Now Downmixing Mode Try NowDTS Neo6 Mode Try Now Connected Device Try Now Auto Tuning Auto Tuning Try NowBroadcasting Channel List Try NowSchedule Manager Try Now Channel SettingsEdit Channel Edit FavouritesTransfer Channel list Try Now Manual Tuning Try NowEdit Channel Number Subtitle Try NowAudio Language Programme Rating Lock Try Now Data ServiceSecondary Teletext Language Try Now Teletext Language Try NowPrimary Teletext Language Try Now Common Interface Except for BD-F8900A, F8500A model Network Status NetworkWired Manual Wired NetworkWired Automatic Wireless Automatic Wireless NetworkWireless Manual Wpspbc Through the Wi-Fi Device Through the Product Using a PIN Through the Product Using PBCSet Remote Access Try Now AllShare Settings Try nowDevice Name Try Now BD-Live Settings Try NowBD-Live Internet Connection Try Now BD Data Management For BD-F6 seriesVOD Rating Lock Smart FeaturesApps Settings System Reset Smart HubTerms & Conditions, Privacy Policy Language Try NowTo use a mouse with the products menu Keyboard Settings Try NowMouse Settings Try Now Format Device Try Now Storage Device Manager Try NowCheck Device Try Now Device Performance Test Try NowSecurity Try Now Auto Power Off Try nowAnynet+ HDMI-CEC Try Now General Try NowDivX Video On Demand Try Now Advanced Music Copy For BD-F8 seriesSoftware Update Try Now ManualTroubleshootingSupport Remote Management Try NowAuto Update Update NowBy USB Select Update NowContact Samsung Try Now Playing Commercial Discs Accessing the AllShare Play ScreenAllShare Play Screen Method Playing Files on a USB De- viceUsing the AllShare Network Function Page Controlling Video Playback Buttons on the Remote Control used for Video PlaybackPlayback related buttons Using the disc menu, title menu, popup menu, and title listUsing the Tools Menu Subtitle Select to set the desired subtitle language Using the View Menu Using the View & Options MenusControlling Music Playback Buttons on the Remote Control used for Music PlaybackUsing the Options Menu Using the View & Options Menus Shuffling Tracks on an Audio CD Repeating Tracks on an Audio CDCreating a Playlist from an Audio CD Ripping Playing Photo Contents Using the View & Options Menus Watching TV Channels Using the channel optionUsing the remote control buttons Using the Tools Button Channel List Editing ChannelsUsing the remote control buttons Viewing the Guide Screen Using the Guide Screen optionSetting the Schedule Manager Using the Teletext Service Typical Teletext Checking Available Storage Size RecordingTo pause recording Recording the current TV channel you are watchingTo stop recording Playback control during recordingSimultaneous Recording of Two TV Simultaneous RecordingWatching other channels during Recording a TV channel If you are watching a TV channel which is under recording To stop recording For BD-F8 seriesSimultaneous Operation Start Timeshift with Play button Timeshift functionStart Timeshift with Pause button Timeshift informationTo stop Timeshift Playback control button during Timeshift function is enabledPlaying the Recorded Title Using the View, Filter and Options MenusUsing the Filter Menu Using the Options Menu Splitting a Section of a Title Partial Delete Editing the Recorded TitleSplitting a Section of a Title Divide into two Copying Videos, Music or Photos CopyViewing DTV with the 3D effect 3D FunctionsLogging In to Your Samsung Account Before Using Movies & TV Shows or Apps Using Movies & TV Shows Apps Screen at a Glance Using AppsDownloading Applications Starting an Application Sorting the Apps Using the More Apps ScreenLock/Unlock Using the Options MenuDelete an App from My Apps Edit My AppsAdd an App to My Apps Move an App in My Apps Create FolderRename Folder Move to FolderDelete Screen Mirroring For BD-F8 series Update AppsUsing the Web Browser Link Browsing and Pointer Browsing Control Panel at a Glance Using the Keyboard Pop-up Options on the Keyboard Pop-Up Using the Setting MenuPage Linking Your Internet Service Accounts to the Player BD-Live Settings BD-LIVEFor BD-F6 series Limitations Supported FormatsVideo File Support Supported DivX subtitle file formats Video decoderAudio decoder Music File Support Supported Subtitle File FormatsAvchd Advanced Video Codec High Definition Picture File SupportProblem Solution TroubleshootingSolution Problem Solution