Samsung BD-C6800 Forgot password, Again, Authorized service center Picture is noisy or distorted

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Appendix


PROBLEM		SOLUTION
Forgot password	• Press the STOP (	) button (on front panel) for more than 5 seconds with
	no disc inside. All settings including the password will revert to the factory
	settings.
	Don’t use this unless absolutely necessary.

•When the factory default settings are restored, all the user data stored in the BD data will be deleted.

If you experience other problems.	• Go to the contents and find the section of the user manual that contains the
	explanations regarding the current problem, and follow the procedure once
	again.
	• If the problem still cannot be solved, please contact your nearest Samsung
	authorized service center.
The picture is noisy or distorted	• Make sure that the disc is not dirty or scratched.
	• Clean the disc.
No HDMI output.	• Check the connection between the TV and the HDMI jack of the player.
	• Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input resolution.
Abnormal HDMI output screen.	• If random noise appears on the screen, it means that TV does not support
	HDCP (High-bandwidth Digital Content Protection).
PC Share Manager function
I can see folders shared through the PC	• Since it shows only files	corresponding to the Image, Music,	and	Movie
Share Manager, but I cannot see the files.	categories, files that do	not correspond to these categories	may	not be
	displayed.
AllShare function
Video is played intermittently.	• Check if the network is stable.

•Check if the network cable is properly connected and if the network is not overloaded.

•Wireless connection between the server and the player is unstable. Check the connection.

AllShare connection between TV and PC is	• IP address under the same subnetwork should be unique, otherwise IP
unstable.	collision can results in such a phenomenon.
	• Check if you have a firewall enabled.
	If so, disable the firewall function.

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Contents Blu-ray Disc Player Blu-ray Disc Player Features Key featuresBlu-ray Disc Features FCC RF Radiation Exposure Safety InformationFCC Note for U.S.A Class 1 Laser product Important Safety InstructionsPrecautions Disc Handling Disc Storage & ManagementMaintenance of Cabinet Restrictions on PlaybackContents Progressive Mode Setting the MenuResolution Still ModeSetup Basic Functions Using the AllShare Function SettingsSoftware Upgrade Notification TroubleshootingDisc types that cannot be played Disc Types and Contents that can be playedGetting Started Blu-ray Disc Compatibility Disc Types BD-ROMUse a 700MB80 minutes CD-RW/-R disc Audio CD CD-DAAvchd Advanced Video Codec High Definition Avchd format discs need to be finalizedRegion Code CopyrightAccessories Logos of Discs that can be playedFront Panel Front Panel Display Rear Panel Installing batteries Tour of the Remote ControlRemote Control Connected to the TV Setting the Remote ControlControllable Tv Codes TV CHConnecting to a TV ConnectionsHDMI-DVI cable Not included Audio cable Red WhiteRed White Red Blue Green Case 3 Connecting to a TV Component Better QualityResolution is actually Case 4 Connecting to a TV Video Good Quality Red White YellowConnecting to an Audio System 1CH audio cables Not included Channel Amplifier Case 4 Audio cable Case 3 Optical cable not includedConnecting to the Network Cable NetworkBroadband service Wireless NetworkWireless IP sharer Networking with PC for AllShare function See pages 59~60Press the Enter button to select Start button SetupBefore Starting Initial Settings Do not confuse because this is not malfunctionExit Button Press this to exit the menu Setting the MenuMove the cursor or select an item Press the Exit button to exit the menuTV Screen Size 3D ModeDisplay ActivatedBD Wise Samsung Players only ResolutionTV Aspect Auto Resolution according to the output modeComponent Mode Hdmi Format Progressive ModeStill Mode Movie Frame 24FsDigital Output Selection Set whether to downsample 96kHz signalsPCM Downsampling BitstreamDynamic Range Control Speaker SettingDownmixing Mode DTS Neo6Anynet+HDMI-CEC Initial SettingsInternet@TV Screen Size BD Data ManagementDivXR Registration Network SettingsClock DivXR DeactivationUse the number buttons on your remote to enter numbers Wired NetworkThis process can take up to five minutes Press the Return button on your remote Wireless Network Setting Up the Network Connection Tab Network settings are displayedRight of the screen Use the number buttons to enter numbersParental Rating Network StatusBD-LIVE Internet Connection LanguageBackground Change PasswordPower On/Off Sound Energy SavingSupport Software UpgradeContact Samsung Provide contact information for assistance with your playerBasic Functions Searching for a Desired Scene Using the Popup MenuSkipping Chapters Slow Motion PlayRepeat the Section Using the Tools buttonRepeat the Title or Chapter Moving to a Desired Scene DirectlySelecting the Subtitle Language Selecting the Picture SettingSelecting the Audio Language Changing the Camera AngleListening to Music Setting BonusviewButtons on the Remote Control used for Music Playback Playlist Playing an Audio CD CD-DA/MP3Repeat an Audio CD CD-DA/MP3 Audio CD CD-DA/MP3 Screen ElementsPlaying a Jpeg Disc Using the Tools buttonRepeat this procedure to select additional tracks Playing back a PicturePlaying back a USB Storage Device Compliant with WMA version Supported file formats1920x1080 Sampling rates in kHz 8, 11, 16, 22, 32, 44.1Getting Started with Internet@TV Network ServicesUsing Internet@TV Internet@TV at a GlanceUsing the Keypad Press the Enter button Map and address appear on the screenSystem Setup SettingsAccount Login Internet@TV IDSamsung Apps Service ManagerInternet@TV Services Available PropertiesUsing the AllShare Function Application Program at a GlanceMy Computer Displays a list of the folders AllShare does not support the following functionsDuring video playback, play time will not display Troubleshooting AppendixClean the disc No Hdmi output Forgot passwordAuthorized service center Picture is noisy or distorted AgainViewing using 3D function Index Optimal Resolution 33~34Romote Control Downmixing Mode Resolution DTS Neo6 Repeat 50~52Specifications Compliance and Compatibility Notice Copy ProtectionNetwork Service Disclaimer License Limited Warranty to Original Purchaser One 1 Year Parts / Ninety Days 90 LaborMexico Area Contact Center  Web SiteCanada Argentine Brazil 0800-124-421 4004-0000 ChileQuestions or COMMENTS? AK68-01963N