Sharp BD-HP90S operation manual Troubleshooting Network, Other, To Reset this Player

Page 56

Troubleshooting

Network

Problem

 

Possible causes and solutions

Cannot connect to the Internet.

When the wired Internet connection is made

 

•

Is the LAN cable connected properly?

 

•

Is the wrong cable such as a modular cable used? Connect a LAN cable to the

 

 

ETHERNET terminal. (Page 22)

 

•

Is the power for the connected equipment, such as a broadband router or modem

 

 

turned on?

 

•

Is the broadband router and/or modem properly connected?

 

•

Is the proper value(s) set in the network setting? Check “Communication Setup”.

 

 

(Pages 45–47)

When the wireless Internet connection is made

•Is the power for the connected equipment, such as a wireless router or access point turned on?

•Is the wireless router or access point properly connected?

•Are there any obstacles, such as physical structures (brick and concrete walls, etc.) and electronics (microwave, etc.) between the wireless router/access point and the player? As this may cause interference with the wireless signal, make sure to keep obstacles away.

•Is the proper value(s) set in the network setting? Check “Communication Setup”. (Pages 45–47)

Cannot download BD-LIVE contents. • Make sure that this player is connected to the Internet.

•Is the USB memory device properly connected? Check that the USB memory device is connected to the USB terminal of this Player.

•Check if the BD disc supports BD-LIVE.

•Check the setting for “BD Internet Access”. (Page 44)

Other

Problem

 

Possible causes and solutions

 

 

 

The TV operates incorrectly.

•

Some TVs with wireless remote control capability may operate incorrectly when

 

 

using the remote control of this Player. Use such TVs away from this Player.

 

 

 

The Player heats up during use.

•

When using this Player, the console cabinet may heat up depending on the usage

 

 

environment. This is not a malfunction.

 

 

 

B(On/Standby) indicator will

•

When the AC cord is removed from the outlet, the B(On/Standby) indicator will

remain lit.

 

remain lit for a short period. This is normal and is not a malfunction.

To Reset this Player

•If this Player receives strong interference from a source such as excessive static electricity, strong external noise, malfunction of power supply, or voltage caused by lightning during use or a wrong operation is sent to the Player, errors like the Player not accepting an operation may occur.

Press and hold Bon the Player until the B(On/Standby) indicator disappears.

B(On/Standby) indicator

POWER

B

Appendix

•When a reset is performed while the power is on, the Player will turn off. Turn the power on again. At this point, it may take a few moments for the system processing to finish before the Player is ready for use. During the system processing, the BD/ DVD/CD mode indicator on the Player will blink. Once the system processing has finished, the indicator will finish blinking and then light up normally. You can operate the Player when the BD/DVD/CD mode indicator is lit.

•Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must be set again.

•When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the problem, contact the nearest service centre approved by SHARP.

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Contents BD-HP90S Power Cord Protection IntroductionSafety / Important Information CE StatementAdditional Safety Information IntroductionInformation on Battery Disposal Battery supplied with this product contains traces of LeadInformation on Disposal for Users private households Information on Disposal for Business UsersEuropean Union Other Countries outside the EUContents Contents Settings ppWhat to do first Introduction ppPrecautions on using Wireless LAN Precautions on viewing stereoscopic 3D imagesPrecautions when cleaning this product What would you like to do with this Player? About Media Types Blu-ray DiscTypes of Discs that Can Be Used with This Player Discs that Cannot Be Used with This PlayerAbout the MP3 file format About Media TypesAbout the Jpeg file format File and folder requirements About DivX VIDEO-ON-DEMANDExample of a folder structure About Disc Contents License and Copyright Disc PrecautionsImportant Information Playing back video/picture/music content Adjust settings to suit your preferenceGetting Started UnpackingMain Unit Rear Major ComponentsMain Unit Front Remote Control Unit Major ComponentsKeylock function Buttons under the coverPlayer setup location EUsing the player in a horizontal positionEUsing the player in a vertical position Removing and replacing the terminal coverInstalling the vertical stand Player setup locationSecuring the player to a TV stand, etc Secure the stand to the player Bundle the cablesConnecting to the Hdmi Terminal Video ConnectionThis Player Equipment with an Hdmi terminalConnecting to the Digital Audio Terminal Audio ConnectionAudio equipment with a digital audio input terminal ConnectionBroadband Internet Connection Internet Connection LAN cableExample of a Broadband Internet Connection To LAN terminalInternet Connection Wireless LAN Broadband Internet ConnectionExample Broadband Internet Connection PlaybackBefore Starting Playback Loading the Batteries in the Remote ControlApproximate operating range of remote control Connecting the AC adapter Turning the power onTurning the Power On Indicators on the PlayerLanguage Setting Operating a Sharp TV Using the Remote ControlTurning Off the Indicator Lights Changing the on-screen display languageUsing 3D Using Aquos LinkControlling the Blu-ray disc player using Aquos Link Press the Play button on the TV remote control Control PanelMajor functions of each button icon Control PanelVideo/Picture/Music Playback Loading a Disc/Ejecting a DiscBD/DVD Video Playback Displaying the disc informationUsing the disc menu Using the pop-up menuBD/DVD Menus Start playback by selecting a title from the top menuEnjoying Bonusview or BD-LIVE Virtual PackageTo remove the secondary video, press PinP again Storage. It is automatically copied to the local storagePlayback by selecting a Playlist DVD-R/-RW VR format / BD-RE/-R Bdav format PlaybackPlayback by selecting a title Operation procedure for the Functions menu Audio CD PlaybackPlayback from the beginning To skip the track during playbackAudio Data MP3 File Playback Playing back Audio data MP3 filesTo play another file during Playback To skip the file during PlaybackSetting slide show speed/repeat playback Displaying Still Images Jpeg filesDisplaying Still Images Jpeg files Playing back Slide ShowPlayback Functions Repeat Playback of a Title or Chapter Repeat Playback Partial Repeat Playback Repeat Playback of a Specified PartPlayback Functions Press EnterSwitching Subtitles Switching the AngleStereo is displayed. Audio cannot be switched Displaying the Audio InformationFunction Control Settings During PlaybackFunction control operation procedure Settings During Playback Functions which can be setBasic Operation for Playback Setting When setting the PIN code for the first timeSettings Common operationsAudio Video Settings TV Aspect RatioHdmi Video Out Audio OutSmart Settings Playback SettingSystem On Screen LanguageVersion Communication Setup When using a LAN CableWhen using Wireless LAN Confirm your setting Access Point Security key Information on MAC addressesRepeat to 5 to finish inputting all the required characters Inputting characters manuallyInput character list Before using the USB memory device USB Memory ManagementSoftware Update Settings Manual Update from NetworkMake sure to perform the communication settings. See pages Press Enter to start updatingManual Update from USB memory device Press Bto turn on the powerPress Enter to start checking data in the USB memory device 1During the data checking, Checking blinksBlu-ray discs may include three audio streams Digital Audio Output Selection FormatsRemove the USB memory device Press Bto turn off the player Troubleshooting PowerBasic Operation PlaybackTroubleshooting Picture SoundOther Troubleshooting NetworkTo Reset this Player On-screen Error Messages Error message Possible Error Suggested SolutionCannot play Disc cannot be played back with 480Mbit/s compliant USB memorySpecifications GeneralInput/Output AC AdapterSpecifications Wireless LAN Internal antenna DBm @11 MbpsDBm @54 Mbps DBm @64-QAM, 20MHz channel spacingGlossary Infrastructure mode Glossary DVD upscaling Jpeg pages 10, 11, 12DVD video pages 10 DVD+/-R pages 10Glossary Progressive format Region codeResume playback Skip pages 33, 34Network Service Disclaimer Software License Notice About Software LicenseInformation on the Software License for This Product Sharp Corporation
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