Sharp BD-HP80U operation manual Troubleshooting, Power, Basic Operation, Playback, Appendix

Page 59

Appendix

Troubleshooting

The following problems do not always suggest a defect or malfunction of this Player.

Refer to the problems and lists of possible solutions below before calling for service.

Power

Problem

 

Possible causes and solutions

 

 

 

The Player power cannot be turned

Make sure that the AC adapter cord is connected to the DC IN terminal on the

on.

 

rear of the player, the AC cord is connected to the AC adapter and the AC cord is

 

 

plugged into an AC outlet. (Page 23)

 

Reset the player. (Page iii)

 

 

 

The Player power is turned off.

Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the

 

 

power will be automatically turned off after 10 continuous minutes of inactivity (no

 

 

playback). (Page 41)

 

 

 

Basic Operation

Problem

 

Possible causes and solutions

 

 

 

The remote control does not work.

Use the remote control within its operating range. (Page 22)

 

Replace the batteries. (Page 22)

 

Reset the remote control.

 

 

− Press and hold 1 (the number button) first and then POWER on the remote

 

 

control together for more than 5 seconds.

 

 

 

Cannot operate the Player.

Are you operating the Player within the specified operating temperature range?

 

 

(Page v)

 

 

 

Playback

Problem

 

Possible causes and solutions

 

 

 

The Player cannot play a disc.

Take out the disc and clean it. (Page 12)

 

Make sure that the disc is loaded properly (label-side up). (Page 27)

 

Make sure that region code on the disc matches that of this Player. (Page 9)

 

Allow any condensation in or near the Player to dry. (Page 12)

 

Check that the disc is recorded in the compatible TV system (PAL or NTSC).

 

The Player cannot play back video which was not recorded normally. (Page 9)

 

Proper playback may be impossible due to the state of the disc recording, a

 

 

scratched, warped or dirty disc, the state of the pick-up, or compatibility issues

 

 

between this Player and the disc being used. (Pages 9, 12)

 

When the recorded time of a disc is unusually short, playback may not be possible.

 

BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played

 

 

back. (Page 9)

 

 

 

The disc is automatically ejected

Make sure that the disc is loaded properly (label-side up). (Page 27)

after loading a disc.

Take out the disc and clean it. (Page 12)

 

Make sure that the disc is playable. (Page 9)

 

 

 

Video stops.

Has the Player been subjected to shock or impact? Are you using it in an unstable

 

 

location? The Player will stop if it senses shock or vibration.

 

 

 

The Player makes a snapping sound

The player may sometimes make a snapping sound when starting playback if it has

when starting playback or loading

 

not been operated in a while. These sounds are not malfunctions of the player but

a disc.

 

are normal operating conditions.

 

 

 

Appendix

(Continued on the next page)

i

Image 59
Contents BD-HP80U Page Introduction Model No Serial NoIndustry Canada Statement Wireless RadioFCC Compliance Statement Introduction Additional Safety InformationImportant Safety Instructions Precautions on using Wireless LAN Precautions on viewing stereoscopic 3D imagesPrecautions when cleaning this product Contents What to do first ContentsSettings pp Streaming content ppWhat would you like to do with this Player? Discs that Cannot Be Used with This Player About Media TypesBlu-ray Disc Types of Discs that Can Be Used with This PlayerAbout DivX Video About DivX VIDEO-ON-DEMAND About Media TypesAbout the Jpeg file format About the MP3 file formatAbout Disc Contents Energy Star Program Information Disc PrecautionsImportant Information License and CopyrightUnpacking Playing back video/picture/music contentAdjust settings to suit your preference Getting StartedMain Unit Front USB terminal p Power p Remote control sensor Front pMajor Components Major Components Main Unit RearButtons under the cover Remote Control UnitKeylock function Securing bracket for the Hdmi cable Player setup orientationRemote control sensor setting Removing and replacing the terminal coverEquipment with an Hdmi terminal Connecting to the Hdmi TerminalVideo Connection This PlayerConnection Connecting to the Digital Audio TerminalAudio Connection Audio equipment with a digital audio input terminalTo LAN terminal Broadband Internet ConnectionInternet Connection LAN cable Example of a Broadband Internet ConnectionExample Broadband Internet Connection Internet Connection Wireless LANPC Wireless router Access point ModemInternet Broadband Internet ConnectionLoading the Batteries Remote ControlRemote control Before Starting PlaybackIndicators on the Player Connecting the AC adapterTurning the power on Turning the Power OnChanging the on-screen display language Language SettingOperating a Sharp TV Using the Remote Control Turning Off the Indicator LightsUsing 3D Using Aquos LinkControlling the Blu-ray disc player using Aquos Link Control Panel Control PanelMajor functions of each button icon Displaying the disc information Video/Picture/Music PlaybackLoading a Disc/Ejecting a Disc BD/DVD Video PlaybackStart playback by selecting a title from the top menu Using the disc menuUsing the pop-up menu BD/DVD MenusSubtitles, movie trailers, etc Enjoying Bonusview or BD-LIVEVirtual Package To remove the secondary video, press PinP againPlayback by selecting a Playlist DVD-R/-RW VR format / BD-RE/-R Bdav format PlaybackPlayback by selecting a title To skip the track during playback Operation procedure for the Functions menuAudio CD Playback Playback from the beginningTo skip the file during Playback Audio Data MP3 File PlaybackPlaying back Audio data MP3 files To play another file during PlaybackPlaying back Slide Show Displaying Still Images Jpeg files Setting slide show speed/repeat playbackDisplaying Still Images Jpeg files Playback Functions Press Enter Repeat Playback of a Title or Chapter Repeat PlaybackPartial Repeat Playback Repeat Playback of a Specified Part Playback FunctionsDisplaying the Audio Information Switching the AngleSwitching Subtitles Stereo is displayed. Audio cannot be switchedFunction Control Settings During PlaybackFunction control operation procedure Functions which can be set Settings During PlaybackCommon operations Basic Operation for Playback SettingWhen setting the password for the first time Audio Out Audio Video SettingsTV Aspect Ratio Hdmi Video OutPlayback Setting Smart SettingsSystem On Screen LanguageVersion Settings Communication SetupWhen selecting Cable Press a/b to select Complete, then press When selecting WirelessInformation on MAC addresses Confirm your setting Access Point Security keyRepeat to 5 to finish inputting all the required characters Inputting characters manuallyInput character list Press a/b to select Yes, then press Enter Start the process Before using the USB memory deviceUSB Memory Management Press d or Enter to proceedMake sure to perform the communication settings. See pages Software Update SettingsManual Update from Network Press Power to turn off the playerPress Enter to start checking data in the USB memory device Manual Update from USB memory devicePress Power to turn on the power If you have not yet set the password, go to stepCurrent Ver Terminal Dolby Audio Stream Setup DefinitionDigital Audio Output Selection Formats Blu-ray discs may include three audio streamsButtons which can be used C/d / Enter / d Play / Fpause Playing back streaming contentSettings for watching Netflix content on your TV Instantly Watching Movies from NetflixFast Forward/Reverse Playing back streaming contentAdding content to the Instant Queue Playing back content on your TVExample Enjoying Movies and Internet Application with VuduGetting Started Watching a Movie on VuduExample Operational buttons during playback Troubleshooting VuduVudu cannot be accessed Deactivating the Vudu FunctionOn your player, press Enter to complete the activation Using your PC, visit website address you have noted in stepEnjoying Pandora radio Activating your playerPlayback TroubleshootingPower Basic OperationSound Troubleshooting PictureWhen the wireless Internet connection is made Troubleshooting NetworkTo Reset this Player When the wired Internet connection is madeUSB Used i.e. USB 1.0/USB On-screen Error MessagesError message Possible Error Suggested Solution Cannot play Disc cannot be played back withAC Adapter SpecificationsGeneral Input/OutputDBm @64-QAM, 20MHz channel spacing Specifications Wireless LAN Internal antennaDBm @11 Mbps DBm @54 MbpsGlossary Letter Box LB 43 Infrastructure modeGlossary DTS-HD Master Audio Essential Jpeg pages 9, 10 DVD upscalingRegion code Glossary Parental control ColorPop-up menu Progressive formatNetwork Service Disclaimer Software License Notice About Software LicenseInformation on the Software License for This Product Xii Valid for warranty service in the U.S. and Puerto Rico onlySharp Electronics Corporation