Sharp BD-HP22H operation manual Troubleshooting, Power, Basic Operation

Page 48

Appendix

Troubleshooting

The following problems do not always suggest a defect or malfunction of this Player.

Refer to the problems and lists of possible solutions below before calling for service.

Power

Problem

 

 

Possible causes and solutions

 

 

 

The Player power cannot be turned

Is the power cord firmly plugged into the AC outlet? (Page 21)

on.

When the power cord is plugged into an AC outlet, press and hold Bon the Player

 

 

until “

” appears on the front panel display. Then, after the B(Standby/

 

 

On) indicator is lit, turn on the power. (Page 48)

 

Press Bafter the B(Standby/On) indicator turns on. (Page 22)

 

 

 

The Player power is turned off.

Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the

 

 

power will be automatically turned off after 10 continuous minutes of inactivity (no

 

 

playback). (Page 39)

 

 

 

 

Basic Operation

Problem

 

Possible causes and solutions

 

 

 

The remote control does not work.

Use the remote control within its operating range. (Page 21)

 

Replace the batteries. (Page 21)

 

Reset the remote control.

 

 

− Press and hold 1 (the number button) first and then ENTER on the remote control

 

 

together for more than 5 seconds.

 

 

 

Cannot operate the Player.

Are you operating the Player within the specified operating temperature range?

 

 

(Page 52)

 

 

 

Disc Playback

Problem

 

Possible causes and solutions

 

 

 

The Player cannot play a disc.

Take out the disc and clean it. (Page 10)

 

Make sure that the disc is loaded properly (aligned in disc tray and label-side up).

 

 

(Page 25)

 

Make sure that region code on the disc matches that of this Player. (Page 7)

 

Allow any condensation in or near the Player to dry. (Page 10)

 

Check that the disc is recorded in the compatible TV system (PAL or NTSC).

 

The Player cannot play back video which was not recorded normally. (Page 7)

 

Proper playback may be impossible due to the state of the disc recording, a

 

 

scratched, warped or dirty disc, the state of the pick-up, or compatibility issues

 

 

between this Player and the disc being used. (Pages 7, 10)

 

When the recorded time of a disc is unusually short, playback may not be possible.

 

BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played

 

 

back. (Page 7)

 

 

 

The disc is automatically ejected

Make sure that the disc is loaded properly (aligned in disc tray and label-side up).

after closing the disc tray.

 

(Page 25)

 

Take out the disc and clean it. (Page 10)

 

Make sure that region code on the disc matches that of this Player. (Page 7)

 

Make sure that the disc is playable. (Page 7)

 

 

 

Video stops.

Has the Player been subjected to shock or impact? Are you using it in an unstable

 

 

location? The Player will stop if it senses shock or vibration.

 

 

 

The Player makes a snapping sound

The player may sometimes make a snapping sound when starting playback if it has

when starting playback or loading

 

not been operated in a while. These sounds are not malfunctions of the player but

a disc.

 

are normal operating conditions.

 

 

 

46

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Contents BD-HP22H Special Note for Users in the U.K Blue Neutral Brown LivePower Cord Protection IntroductionContents What would you like to do with this Player? Additional Safety Information Dear Sharp CustomerInformation on Battery Disposal Battery supplied with this product contains traces of LeadIntroduction Information on Disposal for Users private households Information on Disposal for Business UsersEuropean Union Other Countries outside the EUAbout Discs Blu-ray DiscTypes of Discs that Can Be Used with This Player Discs that Cannot Be Used with This PlayerAbout Discs About the Jpeg file formatAbout Disc Contents Disc Precautions Important InformationCopyright Adjust settings Getting StartedUnpacking Selecting equipment to connectMajor Components Main Unit FrontMain Unit Rear Hdmi cable holder on the rear of the main unitRemote Control Unit Major ComponentsKeylock function Introduction to Connections Video terminals/jacks on this PlayerAnalogue audio connection Broadband Internet connectionConnecting to the Hdmi Terminal Video ConnectionsThis Player Equipment with an Hdmi terminalConnecting to the Component Jacks Video ConnectionsVideo equipment with component jacks Connecting to the Video Jack Video equipment with a video jackYou can enjoy the images through the video jack Connect directlyConnecting to the Digital Audio Terminal Audio ConnectionsAudio equipment with a digital audio input terminal To Optical Input terminalConnecting to the Audio Jacks Audio ConnectionsAudio equipment with audio jacks Connecting to the Ethernet terminal Broadband Internet ConnectionExample of a Broadband Internet Connection To LAN terminalLoading the Batteries in the Remote Control Approximate operating range of remote controlConnecting the Power Cord Before Starting PlaybackTurning the Power On Indicators on the PlayerTurning the power on Entering standbyLanguage Setting Operating a Sharp TV Using the Remote ControlPress Setup to display the Setup Menu screen Changing the on-screen display languageUsing Aquos Link Controlling the Blu-ray disc player using Aquos LinkTurning Off the LCD Backlight and Indications BD/DVD/CD Playback Loading a DiscDisplaying the disc information BD/DVD Video PlaybackUsing the disc menu Using the pop-up menuBD/DVD Menus Start playback by selecting a title from the top menuEnjoying Bonusview or BD-LIVE Virtual PackageDisc PlaybackDVD-R/-RW/BD-RE/-R Playback Playback by selecting a titleAbout Title List ThumbnailSorting the titles Playback by selecting a Playlist Playing back the title you stopped while being playedOperation procedure for the Functions menu Audio CD PlaybackPlayback from the beginning Playback by selecting a trackPlayback Functions Fast Forward/Reverse SearchPause/Frame Advance Playback Slow PlaybackSwitching Subtitles Stereo is displayed. Audio cannot be switchedPartial Repeat Playback Repeat Playback of a Specified Part Displaying the Audio InformationSwitching the Angle Displaying the Angle MarkSetting slide show speed/repeat playback Jpeg File PlaybackPlaying back Slide Show Playing back still images in sequenceSettings During Playback Function control operation procedureFunction Control Settings During Playback Functions which can be setBasic Operation for Playback Setting When setting the PIN code for the first timeSettings Common operationsAudio Video Settings Auto Power Off When the Quick Start function is offQuick Start Audio Out Dynamic Range ControlPlayback Setting Software UpdateSystem Reset Front Display/LEDCommunication Setup − IP address and port number of the proxy serverIf selecting No Go to the next step On the next Option Press c/d to select Complete, then pressOperation procedure for inputting characters manually Press a/b to select the desired input modeInput character list Press c/d to select a number/character, then press EnterBefore using the USB memory device USB Memory ManagementPress a/b, select Erase or Format, then press Enter Press c/d, select Yes, and press EnterCountry Code List Language Code ListLanguage List About Output of Next Generation Audio FormatsTroubleshooting PowerBasic Operation Troubleshooting Picture SoundNetwork AppendixTroubleshooting Network To Reset this PlayerOther On-screen Error Messages Error message Possible Error Suggested SolutionMessages Relating to BD disc and DVD disc Cannot play Disc cannot be played back withGlossary Glossary Interlace format Region code Jpeg pages 7, 8Letter Box LB 43 Linear PCM SoundSpecifications GeneralPlayback Input/OutputTerms of Guarantee Sharp Corporation