Sharp BD-HP22H operation manual Troubleshooting Network, Other, To Reset this Player

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Troubleshooting

Network (Continued)

Problem

 

Possible causes and solutions

 

 

 

Cannot download BD-LIVE contents.

Is the LAN cable connected properly?

 

Is the USB memory device properly connected? Check that the USB memory

 

 

device is connected to the BD STORAGE/SERVICE terminal of this Player.

 

Check if the BD disc supports BD-LIVE.

 

Check the setting for “BD Internet Access”. (Page 40)

 

 

 

Other

Problem

 

Possible causes and solutions

 

 

 

The TV operates incorrectly.

Some TVs with wireless remote control capability may operate incorrectly when

 

 

using the remote control of this Player. Use such TVs away from this Player.

 

 

 

The Player heats up during use.

When using this Player, the console cabinet may heat up depending on the usage

 

 

environment. This is not a malfunction.

 

 

 

B(Standby/On) indicator will

When the AC cord is removed from the outlet, the B(Standby/On) indicator will

remain lit.

 

remain lit for a short period. This is normal and is not a malfunction.

 

 

 

To Reset this Player

If this Player receives strong interference from a source such as excessive static electricity, strong external noise, malfunction

of power supply, or voltage caused by lightning during use or a wrong operation is sent to the Player, errors like the Player not

accepting an operation may occur. Press and hold Bon the Player until “” appears on the front panel display when the Player does not operate properly even after the power has been turned off. Then, after the B(Standby/On) indicator is lit, turn on the power.

When a reset is performed while the power is on, the Player will turn off. Turn the power on again. At this point, it may take a few moments for the system processing to finish before the Player is ready for use. During the system processing, the BD/DVD/CD mode indicator on the front panel display of the Player will blink. Once the system processing has finished, the indicator will finish blinking and then light up normally. You can operate the Player when the BD/DVD/CD mode indicator is lit.

Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must be set again.

When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the problem, contact the nearest service centre approved by SHARP.

The following conditions do not always denote trouble. Therefore, perform the checks described below before calling for service. If the problem cannot be corrected by the use of this guide, remove the main plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service. Where this is not possible please visit our web-site www.sharp.co.uk/customersupport.

Customers without Internet access may telephone 0845 880 0421 during office hours (or (01) 6760648 if telephoning from Ireland),

Certain replacement parts and accessories may be obtained from our main parts distributor, who can be contacted on the following numbers:

WILLOW VALE ELECTRONICS LTD.:

0121 766 5414

In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at the time of purchase.

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Contents BD-HP22H Special Note for Users in the U.K Blue Neutral Brown LivePower Cord Protection IntroductionContents What would you like to do with this Player? Additional Safety Information Dear Sharp CustomerIntroduction Information on Battery DisposalBattery supplied with this product contains traces of Lead European Union Information on Disposal for Users private householdsInformation on Disposal for Business Users Other Countries outside the EUTypes of Discs that Can Be Used with This Player About DiscsBlu-ray Disc Discs that Cannot Be Used with This PlayerAbout Discs About the Jpeg file formatAbout Disc Contents Copyright Disc PrecautionsImportant Information Unpacking Adjust settingsGetting Started Selecting equipment to connectMain Unit Rear Major ComponentsMain Unit Front Hdmi cable holder on the rear of the main unitKeylock function Remote Control UnitMajor Components Analogue audio connection Introduction to ConnectionsVideo terminals/jacks on this Player Broadband Internet connectionThis Player Connecting to the Hdmi TerminalVideo Connections Equipment with an Hdmi terminalVideo equipment with component jacks Connecting to the Component JacksVideo Connections You can enjoy the images through the video jack Connecting to the Video JackVideo equipment with a video jack Connect directlyAudio equipment with a digital audio input terminal Connecting to the Digital Audio TerminalAudio Connections To Optical Input terminalAudio equipment with audio jacks Connecting to the Audio JacksAudio Connections Example of a Broadband Internet Connection Connecting to the Ethernet terminalBroadband Internet Connection To LAN terminalConnecting the Power Cord Loading the Batteries in the Remote ControlApproximate operating range of remote control Before Starting PlaybackTurning the power on Turning the Power OnIndicators on the Player Entering standbyPress Setup to display the Setup Menu screen Language SettingOperating a Sharp TV Using the Remote Control Changing the on-screen display languageTurning Off the LCD Backlight and Indications Using Aquos LinkControlling the Blu-ray disc player using Aquos Link Displaying the disc information BD/DVD/CD PlaybackLoading a Disc BD/DVD Video PlaybackBD/DVD Menus Using the disc menuUsing the pop-up menu Start playback by selecting a title from the top menuDisc Enjoying Bonusview or BD-LIVEVirtual Package PlaybackAbout Title List DVD-R/-RW/BD-RE/-R PlaybackPlayback by selecting a title ThumbnailSorting the titles Playback by selecting a Playlist Playing back the title you stopped while being playedPlayback from the beginning Operation procedure for the Functions menuAudio CD Playback Playback by selecting a trackPause/Frame Advance Playback Playback FunctionsFast Forward/Reverse Search Slow PlaybackPartial Repeat Playback Repeat Playback of a Specified Part Switching SubtitlesStereo is displayed. Audio cannot be switched Displaying the Audio InformationSwitching the Angle Displaying the Angle MarkPlaying back Slide Show Setting slide show speed/repeat playbackJpeg File Playback Playing back still images in sequenceFunction Control Settings During PlaybackFunction control operation procedure Settings During Playback Functions which can be setSettings Basic Operation for Playback SettingWhen setting the PIN code for the first time Common operationsAudio Video Settings Quick Start Auto Power OffWhen the Quick Start function is off Audio Out Dynamic Range ControlSystem Reset Playback SettingSoftware Update Front Display/LEDIf selecting No Go to the next step On the next Communication Setup− IP address and port number of the proxy server Option Press c/d to select Complete, then pressInput character list Operation procedure for inputting characters manuallyPress a/b to select the desired input mode Press c/d to select a number/character, then press EnterPress a/b, select Erase or Format, then press Enter Before using the USB memory deviceUSB Memory Management Press c/d, select Yes, and press EnterLanguage List Country Code ListLanguage Code List About Output of Next Generation Audio FormatsBasic Operation TroubleshootingPower Network Troubleshooting PictureSound AppendixOther Troubleshooting NetworkTo Reset this Player Messages Relating to BD disc and DVD disc On-screen Error MessagesError message Possible Error Suggested Solution Cannot play Disc cannot be played back withGlossary Letter Box LB 43 Glossary Interlace format Region codeJpeg pages 7, 8 Linear PCM SoundPlayback SpecificationsGeneral Input/OutputTerms of Guarantee Sharp Corporation