Sherwood BDP-904 manual Troubleshooting Guide, Problem Possible Cause Remedy

BDP-904(A)_091204:BDP-904(A) 2009-12-07 오후 2:17 페이지 38

Troubleshooting Guide

If a fault occurs, run through the table below before taking your unit for repair.

If the fault persists, attempt to solve it by switching the unit off and on again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you repair the unit yourself as this will invalidate the guarantee!

ENGLISH	PROBLEM	POSSIBLE CAUSE	REMEDY
	No power	• The AC input cord is disconnected.	• Connect cord securely.
		• Poor connection at AC wall outlet or the outlet is	• Check the outlet using a lamp or another appliance.
		inactive.
	No playback	• The disc is loaded upside down.	• Reload the disc with the printed side up.
		• The disc is not playable.	• Use a playable disc.
		• The disc is dirty.	• Clean the disc.
		• The recorded disc is not correctly finalized.	• Load a disc that is correctly finalized.
		• The parental level is not set correctly.	• Set the parental level setting correctly.
			(Refer to “SETTING THE PARENTAL CONTROL”
			on page 33.)
		• The symbol about invalid operation is displayed.	• Adjust the setting correctly.
			(Refer to “SYMBOL ABOUT INVALID OPERATION”
			on page 15.)
	Malfunction	• The disc is scratched, dirty badly or unplayable.	• Press the POWER switch to switch the power off,
			press the POWER switch again and then unload the
			disc.
	No picture	• The video cords are disconnected.	• Connect the cords correctly.
		• The incorrect selection of input source on the TV.	• Select the input source correctly.
		• The disc is not playable.	• Use a playable disc.
	Noisy or distorted picture	• The unit is connected to a VCR directly and the	• Connect the unit so that the picture signal is
		copyguard function is activated.	transferred directly to the TV.
		• The disc is dirty.	• Clean the disc.
		• It is in rapid advance or reverse playback, or in frame	• Sometimes small amount of picture distortion may
		advance playback.	appear. This is not malfunction.
	Abnormal picture or no	• The resolution is not set correctly for video signals to	• Set the resolution correctly. (Refer to “SETTING THE
	picture	be output form the COMPONENT and the HDMI	DISPLAY” on page 30.)
		OUTs.
		• The TV does not support HDCP.	• This unit will not transfer the video signals via HDMI
			connector to TV that does not support HDCP.
			This is not malfunction.
		• The TV type of this unit is different from that of your	• Set the TV type correctly. (Refer to “SETTING THE
		TV or the disc.	DISPLAY” on page 30.)
	Slight pause of picture	• The layer transition occurs during playback of DVD	• Sometimes slight pause may occur.
		Videos, etc. recoded in dual-layer format.	This is not malfunction.
	No sound	• The audio cords are disconnected.	• Connect the cords correctly.
		• The speakers are disconnected to the amplifier.	• Connect the speakers correctly.
		• The incorrect selection of input source on the	• Select the input source correctly.
		amplifier.
	Noisy or distorted sound	• The disc is dirty.	• Clean the disc.
		• Poor connections.	• Check the connections and connect all cords securely.
	BD-LIVE contents	• Poor connections between this unit and broadband	• Check the connections and connect all cords securely.
	cannot be loaded	router and/or modem.
		• The USB memory device is disconnected.	• Connect the USB memory device to this unit.
		• The BD-Live Internet Access is set to “Prohibit	• Set it to “Always Allow Access” (Refer to “SETTING
		Access”.	THE SYSTEM” on page 29.)
		• The BD disc does not support BD-LIVE.	• Load a disc that supports BD-LIVE.
		• The network settings are not set correctly.	• Set the network settings correctly. (Refer to “SETTING
			THE NETWORK” on page 34.)
	Remote control unit does	• Batteries are not loaded or exhausted.	• Replace the batteries.
	not operate.	• The remote sensor is obstructed.	• Remove the obstacle.

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