Toshiba BDX2250KU owner manual Troubleshooting & Maintenance

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Troubleshooting & Maintenance

Troubleshooting

If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the following checklist.

Problem

Solution

 

 

No power

- Check if the AC cord is properly connected.

 

- Unplug the AC cord once, and wait for 5-10 seconds and then plug it in

 

again.

 

 

No sound or picture

- Check if the connected TV is turned on.

 

- Check if the connections are made securely and correctly.

 

- Check whether the connected TV or other device supports HDCP. (This unit

 

will not output a video signal unless the other device supports HDCP.)

 

- Check whether the output format of this unit (HDMI FORMAT) matches the

 

supported input format of other connected device.

 

 

Distorted picture

- Sometimes a small amount of picture distortion may appear. This is not a

 

malfunction.

 

- Connect this unit directly to the TV.

 

 

Completely distorted picture or

- Make sure the disc is compatible with this unit.

black / white picture with Blu-

 

ray Disc™ / DVD

 

 

 

No sound or distorted sound

- Adjust the volume.

 

- Check if speakers are connected correctly.

 

- Check the HDMI connections.

 

- Check the settings in “Audio” menu.

 

 

Picture freezes momentarily

- Check the disc for fingerprints / scratches and clean with a soft cloth wiping

during playback

from center to edge.

 

- Clean the disc.

 

 

Disc cannot be played back

- Clean the disc.

 

- Ensure the disc label is facing up.

 

- Check if the disc is defective by trying another disc.

 

- Cancel the ratings control or change the control level.

 

- Insert a correct disc that can be played back on this unit.

 

 

No return to start-up screen

- Reset this unit by turning it off, then on again.

when disc is removed

 

 

 

The unit does not respond to

- Aim the remote control directly at infrared sensor window on the front panel.

the remote control

- Reduce the distance to infrared sensor window.

 

- Replace the batteries in the remote control.

 

- Re-insert the batteries with their polarities (+ / - signs) as indicated.

 

 

Buttons do not work or the unit

- To completely reset the unit, unplug the AC cord from the AC outlet for 5-10

stops responding

seconds.

 

 

The unit does not respond to

- Operations may not be permitted by the disc.

some operating commands

Refer to the instructions of the disc.

during playback

 

 

 

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Contents BDX2250KU Table of Contents Important Safety Information Symbol for Class II Double lnsulationFCC Information FCC Radiation Exposure StatementTrademark Information Supplied AccessoriesSymbols Used in this Manual Features Rear Panel Identifi cation of ControlsFront Panel Remote Control REVInstalling batteries Operating with the remote control Connecting to a TV using an Hdmi cableConnections AngleConnecting your player to a wired router Connecting to a digital amplifier/AV receiverConnecting to network Connecting your player to a wireless access point or router Connecting a USB Flash DrivePlayback Structure of Disc Contents Basic PlaybackLocating a title using the pop/top menu Variable Speed PlaybackPlaying in fast reverse / forward directions Locating a Desired SectionCurrent Repeating a specific segment PIP Bonusview SettingRepeating a title, chapter or track Camera Angle Audio SelectionSubtitle Selection Displaying On-screen InformationHome Menu, press / to select Media, and then press Playing AVCHD/MP3/WMA/JPEG FilesPlaying files on a data disc Using a USB Flash Drive Using Media Player Function Operating Media Player FunctionOperating a USB Flash Drive Removing the USB Flash DriveCustomizing the Function Settings Display Setting ResolutionFilm Mode BD-Live StorageAudio Setting Language SettingPCM Downsampling Digital OutputSetting the parental control level Setting the parental control passwordSystem Setting Update Via NetworkUpgrading Your Player’s Firmware Restore factory defaultsAutomatic updates over the Internet Network Connection Setting Configuring a wired Internet connectionConfiguring a wireless Internet connection Connection to the wireless Network which you selectWireless SignalConnected SavedWiFi Protected Setup WPS Using the Connected Applications Watching Movies with Netflix Launching Netflix movieCreating Netflix account Activating Netflix playerCreating a Vudu account on your PC Creating a new account on the Blu-ray Disc playerBrowsing Photos with Picasa Signing in with your account Troubleshooting & Maintenance TroubleshootingMaintenance Servicing Cleaning the cabinetCleaning discs Cleaning the disc lensGlossary Specifi cations How to Obtain Warranty Services Limited WarrantyLimited 90-Day Warranty on Parts and Labor Disclaimer Article 1 DefinitionArticle 2 License Grant and Use Conditions Article 3 Prohibited UsesArticle 5 Limitation of Liability Article 6 Export ControlArticle 7 Termination of License Article 8 Governing LawOpen-Source Software Included in the Blu-ray Disc Player Open-Source Software Included in the Kernel/RootfsGPL Appendix B Jpeg License Luxi Font CopyrightAppendix a Curl license Appendix E XML License Appendix C MNG LicenseAppendix D PNG License File Distribution Clause Appendix G Freetype License Appendix F zlib Distribution ConditionsLicense Issues Appendix H Openssl LicensePage Appendix K GNU GPL Appendix I Expat LicenseAppendix J Portmap License Page Page Appendix L GNU Lgpl GNU Lesser General Public LicensePage Page Page Appendix M BSD-New Appendix N CinemaNow GSOAPAres Openssl 0.9.5aPage 811-225091W013