Troubleshooting & Maintenance
Problem | Solution |
The unit cannot read | - Dew condensation may form inside the unit. Do not use this unit for at least a |
Disc™ / DVD/ CD | few hours until its inside gets dry. |
| - Wipe the dirt off the disc or replace the disc. |
Angle does not switch | - The angle cannot be switched for |
| multiple angles. |
| In some cases multiple angles are only recorded for specific scenes. |
Playback does not start when | - Check the settings in “Parental” menu. |
the title is selected |
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The password for rating level has | - If you forget your password, reset your player to the factory defaults and |
been forgotten | your forgotten password will be cleared. For more information, see “Restore |
| factory defaults” on page 25. |
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Cannot connect to the network | - Check if the LAN cable connection is properly made. |
| - Turn on the modem or broadband router. |
| - Check if the broadband router and/or modem is correctly connected. |
| - Check the “Network Connection Setting”. |
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|
Cannot connect to the network | - Check the content of your Internet service contract to see if your Internet |
while my PC is connected to the | service provider prevents multiple terminals connecting at the same time. |
network |
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|
Cannot use the | - Use a USB flash drive with enough space. |
function |
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Notes:
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this manual for details on correct operations.
•Some functions are prohibited on some discs.
Maintenance
Servicing
•Please refer to relevant topics on “Troubleshooting & Maintenance” before returning the product.
•If this unit becomes inoperative, do not try to correct the problem by yourself. There are no
Cleaning the cabinet
•Never use a solvent, thinner, benzene or alcohol to clean the unit. Do not spray insecticide liquid near the unit. Such chemicals may discolor the surface or damage the unit.
Cleaning discs
•When a disc becomes dirty, clean it with a cleaning cloth. Wipe the disc from the center to out. Do not wipe in a circular motion.
•Do not use solvents such as benzine, thinner, commercially available cleaners, detergent, abrasive cleaning agents or antistatic spray intended for analog records.
Cleaning the disc lens
•If this unit still does not perform properly although you refer to the relevant sections and “Troubleshooting” in this manual, the laser optical pickup unit may be dirty. Consult your dealer or an Authorized Service Center for inspection and cleaning of the laser optical pickup unit.
Disc handling
•Handle the discs so that fingerprints and dust do not adhere to the surfaces of the discs.
•Always store the disc in its protective case when it is not used.
•Note that discs with special shapes
IR signal check
•If the remote control is not working properly, you can use a digital camera (including a cellular phone with
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