Magnavox MBP5210 owner manual Cannot play back BD-video, BD-ROM Profile, Home media server

Problem

Tip

Cannot play back BD-video	Insert an SD Memory Card (1GB or more) which is formatted on this unit. Some
(BD-ROM Profile 2.0).	discs with BD-Live™ function require memory when playing back the content.
	Do not remove the card during playback.
	Make sure the write-protect switch on the SD Memory Card is not enabled.
Folder or files stored on DLNA home	Check the setting on your home media server. (Refer to the user manual of
media server are not displayed in the	the home media server.)
file list or cannot be played back.
	Check the network connection and settings.
Cannot use Netflix feature.	Netflix is available only in the United States.
	Check if the network connection is properly made.
	Visit netflix.com/magnavox on your PC and become a Netflix member.
Cannot add movies or TV episodes	Visit netflix.com on your PC.
to the instant Queue.
	You may add from the player or visit netflix.com and login to your account by web.
Even though the speed of the	The picture quality does not change during playback.
Internet connection improves during
	The picture quality differs depending on the speed of Internet connection at
playback, the picture quality of Netflix	the time the streaming video is loading.
streaming movie does not improve.
The picture quality of streaming	Check the speed of your Internet connection.
movie (Netflix) is poor.
	Contact your Internet service provider.
	(You may need to improve the broadband speed.)
Streaming movie (Netflix) often stops	Contact your Internet service provider.
or starts buffering during playback.	(You may need to improve the broadband speed.)
Cannot use the VUDU service.	Check if the network connection is properly made.
	VUDU is available only in the United States.
Cannot rent or buy movies / TV	You need to activate the VUDU account.
shows on VUDU.
	Log into your account at http://my.vudu.com and check your payment information.
The picture quality of VUDU movie	Check the speed of your Internet connection.You need speeds of at least 9
is poor.	Mbps to this player for high quality uninterrupted playback.
VUDU movie often stops or starts	Check your Internet speed.The following are the required connection
buffering during playback.	speeds for picture quality for uninterrupted streaming.
	SD quality (1 Mbps - 2 Mbps), HD quality (2.25 Mbps - 4.5 Mbps), HDX
	quality (4.5 Mbps - 9Mbps)
	Please confirm your Internet environment on www.vudu.com
Cannot load a Blu-ray Disc™ (stuck	Unplug unit from AC outlet for 20 seconds. Plug unit back in and press the
in “Loading…” mode) cannot open	[fl OPEN/CLOSE] on the unit to eject the disc.
the disc tray to eject the disc.
The software update screen	Please complete the software update.
appears after turning on the unit.
	When the software update has failed, the software update screen will keep
	appearing after turning the unit on.
	If the software update continues failing, please try it by using a blank SD
	Memory Card with the update software installed to it’s root directory.
Buffering and/or network errors occur	Please stop Netflix/VUDU and perform the Network Connection Test in
while using Netflix or VUDU service	“Settings”. If no problems are found, unstable network speed may be the
under a wireless network environment.	cause. Please contact your Internet service provider.

DNote

•Do not attempt to repair the Blu-ray Disc™ Player yourself.This may cause severe injury, irreparable damage to your Blu-ray Disc™ Player and void your warranty.

•Please have available your Blu-ray Disc™ Player model and serial number before contacting us.These numbers are available on the cabinet, as well as on the packaging.

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