Problem | Possible Solution | |
There is no video | Verify that the TV is powered on and set to the | |
on the TV screen | appropriate input source for the cable terminal. | |
| Verify that the cable terminal is powered on and tuned to | |
| an authorized cable channel. | |
| Verify that all video cables between the cable terminal | |
| and the TV are firmly connected. | |
| Verify that the coaxial cable feed is firmly connected to | |
| the cable terminal and the wall jack. | |
| If the cable terminal is connected to a home theater unit, | |
| verify that the home theater unit is powered on and set to | |
| the appropriate input source. | |
| If the cable terminal is connected to a TV through its | |
| HDMI connection, power off the TV and then power off | |
| the cable terminal. Wait one second and then power on | |
| the devices. | |
| Not all HDTVs can display every output format (1080i, | |
| 720p, 480p, or 480i) available on the cable terminal. To | |
| select a different format: | |
| 1 | Ensure that your cable terminal is plugged into a |
|
| power outlet and is turned off. |
| 2 | Press the MENU key on the front panel. Your |
|
| settings are displayed on the cable terminal front |
|
| panel display. |
| 3 | Press the ▲ and ▼ keys to display the |
|
| HDMI/YPbPr OUTPUT setting. |
| 4 | Press the ► key to cycle through the available |
|
| output formats until a picture displays on the TV. |
|
| |
No graphics or | If you use the IEEE 1394 connection, | |
program guides | graphics, including closed captions and program guides, | |
appear on the TV | are not displayed. If possible, use HDMI or component | |
screen | video instead. | |
No closed captions | Verify on the User Settings menu that closed captions | |
display | are enabled on the cable terminal. |
Verify that closed captions are enabled on the TV.
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