Problem | Possible Solution |
There are black | This may occur on a 4:3 TV if the 4:3 OVERRIDE setting |
bars on all four | is OFF. To set 4:3 SD programming to fill the screen, |
sides of the picture | depending on the capabilities of the TV, set |
| 4:3 OVERRIDE to 480i or 480p. |
| This may occur on a 16:9 TV if the active video for an SD |
| broadcast is in letterbox format. To confirm, wait for a |
| commercial or look for a graphic, such as a network logo. |
| If the commercial fills the screen from top to bottom, or |
| the graphic appears below the active video, the program |
| is being letterboxed by the broadcaster. You can |
| minimize this by activating the zoom feature on the TV. |
| A broadcaster may include black bars on either side of a |
| wide screen broadcast. This is called a “hybrid” aspect |
| ratio and results in a black border surrounding the video |
| on a 4:3 TV. Because this is part of the broadcast, the |
| cable terminal cannot correct the video. You may be able |
| to minimize the border using the zoom feature on the TV. |
|
|
The cable terminal | The DCT3400 includes an integrated hard drive and a |
is making a | fan for cooling. During normal operation, the DCT3400 |
humming noise. | emits a low humming noise, similar to a personal |
| computer. The noise varies in volume occasionally when |
| the speed of the internal fan adjusts to changes in the |
| temperature around the DCT3400. Please note the hard |
| drive will stay on even when the DCT3400 is turned off. |
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