5 Troubleshooting
Symptoms | Resolution |
|
|
No power. | - Check power connection to DVR |
No Front Panel LED activity. | - Check position of 115V / 230V switch |
No Monitor Output. | - Check and/or replace fuse |
| - Check position of On/Off switch. |
| - Power device on |
|
|
Normal Front Panel LED activity. | - Check power connections to monitor |
No Monitor Output. | - Check all BNC connections to monitor |
|
|
Video Loss on a specific channel. | - Check power connection to video source |
| - Check BNC connection from video source to DVR |
| - Make sure channel is not set as ‘covert channel’ |
|
|
Menu screen does not appear. | - Look at status icons |
when the Menu button is pressed. | - Make sure device is not in Playback Mode |
| - Make sure you’re viewing the main monitor, not spot |
| - Make sure device is not in PTZ mode |
|
|
No PTZ Function. | - Make sure device is not in Playback Mode |
Device will not enter PTZ mode. | - Make sure device is in PTZ mode |
No control of PTZ camera in PTZ mode. - Check serial connections from video source to DVR - Make sure PTZ device is a supported device
- Make sure PTZ device is properly configured
No DVR response to front panel buttons. - Make sure Front Panel is not locked
- If locked, enter Administrator Password to unlock.
No External Alarm Control. | - Check all external alarm connections |
No input activity from external alarm. | - Make sure external alarm connections are properly |
No activation of external alarm triggers. | configured, using the Alarm Setup menu |
| - Make sure that you have correctly specified circuit to |
| be N/O (Normally Open) or N/C (Normally Closed) |
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