Symptoms | Resolution |
|
|
No playback of audio with video. | - Check all audio in/out connections to DVR |
| - Make sure audio is activated and configured |
| - Make sure audio is associated with an active video |
| channel |
|
|
No firmware upgrade. | - Check that new firmware version is correct |
Firmware upgrade failed. | - Check that USB FDD or ZIP Drive has correct file |
Network firmware upgrade failed. | - Check network connection; check Internet gateway |
|
|
No network connectivity | - Check network connection to LAN and DVR |
No remote control over network | - Make sure network configuration is correct |
No time server function | - Make sure all configured IP addresses are correct |
No firmware upgrade over network | - Make sure the network access password is correct |
| - Make sure network has gateway to the Internet |
|
|
No time server function | - Check network connection to LAN and DVR |
| - Make sure network configuration is correct |
| - Make sure time server setting correctly specified |
| - Make sure network has gateway to the Internet |
| - If private time server is not available try public servers |
No
-Check network connection to LAN and DVR
-Make sure network configuration is correct
-Make sure that
Lost Administrator password | - Recover lost Admin Password using Master Password |
Lost Web Access password | - Recover lost Web Password by changing it locally |
Lost Master password | - Cannot recover lost Master Password Contact service |
|
|
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