SVAT Electronics CLEARVU9 Troubleshooting Checklist Networking Requirements, Preparing the DVR

TROUBLESHOOTING CHECKLIST

NETWORKING REQUIREMENTS

I have the following:

□_ Cable or High Speed Internet Connection

□_ Router

□_ The DVR, properly connected to power

□The Ethernet cable provided with the DVR system

□ _	A Windows based PC that is properly connected to the Internet
□ _	The most recent version of Internet Explorer Installed on the computer

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PREPARING THE DVR

I have done the following to the DVR in the following order:

□Shut down (turned off) the DVR.

□Connected the Ethernet cable to the back of the DVR.

□Connected the other end of the Ethernet cable into my router.

□Turned the DVR back on.

□Ensured that the DHCP, DDNS, and Web Service boxes under the Networking menu is checked (General>System>Network). All boxes should have the yellow checkmark in them.

□After hitting APPLY to save the changes, the system has restarted.

NETWORKING INFORMATION

I have recorded my DVR’s networking information for me to access later:

□My DVR’s IP Address is ______________________________

□The Net Client Port is ________________________________

□The Web Server Port is _________________________________

PREPARING YOUR COMPUTER

I have done the following to my computer:

□The ActiveX Settings on my computer are changed to the ones listed on pg.69

□Installed the remote viewer software on my computer as directed on pg.68-69

PREPARING MY ROUTER

I have referred to the port forwarding guide on pg.74 and have done the following:

□Enabled Port Forwarding on my router for Port 80 □Enabled Port Forwarding on my router for Port 6100

FINDING AND TESTING MY EXTERNAL IP

I have done the following:

□Visited http://www.whatsmyip.org

□Recorded my external IP address as ______________________.

□Opened Internet Explorer and entered my external IP into a browser window.

□Accessed and viewed my DVR through my external IP address.

CLEARVU9 78