SVAT Electronics CLEARVU9 instruction manual Troubleshooting Guide

Page 98

SVAT ELECTRONICS

now you can see

6.You can use the up and down arrows of the quick search (date) and quick search (time) buttons on the left hand side of the controls to select and adjust the specific time of the footage you would like to review (for larger files).

7.The speed of the footage can be sped up or slowed down as needed by clicking points along the playback speed slider bar. The footage can be played back at 1x, 2x, 3x, 5x, 10x, 15x, 30x, and 60x. The box next to the slider bar will indicate the current playback speed.

8.When you have completed reviewing footage, click in the top right corner of the window.

TROUBLESHOOTING GUIDE

When I press the power button to turn

Check the power cord connection to the DVR and the outlet and ensure that the DVR has power.

on the DVR, nothing happens.

 

 

 

 

 

The DVR is on and is displaying the

The unit may be in Key Lock mode. Press the KEY LOCK button on the remote control or the

cameras, but nothing happens when I

 

DVR button panel and then enter your password (default password for the ADMIN user is 1234)

press any buttons.

 

to exit Key Lock mode.

 

 

 

Can’t hear recorded audio when playing

Are audio equipped cameras being used? Please note that audio equipped cameras are not

back.

 

included with this DVR system.

 

Make sure that the audio cable is properly connected and inserted in the Audio IN 1-4 ports

 

 

and that the other end is plugged into a mic or audio supported camera.

 

 

 

Playback video is choppy.

Check the FPS (Frames Per Second) rate for each camera that is recording choppy video.

 

 

Refer to your settings in the Record Menu. Cameras with a higher FPS (30 is the highest) will

 

 

record more fluid video than cameras set to a lower FPS. For more information on making

 

 

changes to the Record menu, see pg.55.

 

 

 

Timer recording is not working properly.

Check under Record>Recording Operations to see if your SCHEDULE MODE is set to DAILY or

 

 

WEEKLY.

 

Choosing daily will have the DVR record at the set time every day. Choosing weekly will allow

 

 

you to set a different schedule for each day of the week. For more information on setting up

 

 

recording schedules, refer to pg.57.

 

Make sure that the clock on the grey status bar at the bottom of the live display screen is

 

 

displaying the current date and time (note that the DVR runs on a 24 hour clock). If the time is

 

 

not current, you can change the DVR’s clock under General>System>Date/Time or select “auto

 

 

time sync” under the same menu if you are connected to the Internet

 

 

 

Can not save the customized Sequence

All the frames may not have a channel input assigned to them. If the layout you have chosen

screen which I have created

 

has 4 frames but only 3 have a camera listed, the sequence will not save. Right click on any

 

 

blank frames and select a camera to view in sequence.

CLEARVU9

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Contents 4CH All-In-One 17 LCD-DVR Need Product Warranty Information Svat Canada Svat USATable of Contents Main Menu General MenuDVR Networking Guide Record MenuArchive Menu Introduction Troubleshooting GuideSpecifications What is Included Features Record up to 240 DaysOptional Accessory CVW2 60 ft. camera extension cableCCD Color Camera Buttons & ConnectionsLCD DVR Wiring Things to Consider Before InstallationCamera Installation MountingConnecting a USB Mouse for Onscreen Navigation Connecting Additional Devices to the DVRConnecting USB Devices Connecting 6 PIN DIN Cameras not Included Connecting Additional Monitoring DevicesConnecting Audio Equipped Cameras not Included Archiving Recorded FootageNow you can see Using the Remote Control for Onscreen Navigation Connecting and Powering on Shutting Down To Power OFF the DVR Recording StopsLive Display To Turn OFF the LCD Screen Recording ContinuesMULTI-SCREENS KEY Lock FunctionRecording Modes Locking the ScreenPlayback Mode To Play Back FootageSearching by Time Accessing the Search MenuAdvanced Search Click the Search iconWhen you reach the desired time, press Play Searching by EventGeneral Menu Click the Setup iconMain Menu Click the General buttonDisplay Menu Use the buttons to choose the preferred settingSave your settings when prompted Making Changes to the OSD Onscreen Display MenuMaking Changes to the Monitor Menu Making Changes to the Screen Saver Menu General menu, click the Camera button Camera MenuMaking Changes to the Camera Title Menu Changing the Camera Title Making Changes to the Color Setup MenuWhen you have finished making sequence Title, click KeyboardMaking Changes to the PTZ Setup Menu Setting UP the PTZ CameraConfiguring the PTZ Menu Options Controlling the PTZ Camera Through the DVR Click the PTZ icon PTZ Control screen will pop upMaking Changes to the Motion Sensor Menu Adjusting Area Setup You will be prompted to save these changes Sound Menu Making Changes to the Audio MenuTo turn the remote control beep off, click Making Changes to the Buzzer MenuClick the System button System MenuMaking Changes to the DATE/TIME Menu Changes, click in the top right corner of the windowDATE/TIMEnow you can see Making Changes to the Network MenuMaking Changes to the Mail Menu Making Changes to the User Management MenuUse the buttons to turn email notifications on or OFF Adding a NEW UserCan be used to delete letters Editing Existing Users Now you can see Use the buttons to select your User ID When you have completed entering your password, press OKDeleting Users Updating the System Management Menu Changing the System NamePress Start Press OK when prompted Updating the SYSTEM’S FirmwareNow you can see Making Changes to the Control Device Menu Saving the System DataLoading System Data Click the EVENT/SENSOR button EVENT/SENSOR MenuMaking Changes to the HDD Event Menu Buttons to enable or disable each alarm Making Changes to the Alarm Input MenuMaking Changes to the Alarm OUT Menu Making Changes to the Buzzer OUT Menu Making Changes to the Email Notification Menu Disk Manage Menu Making Changes to the Disk Manage MenuFormatting the DVR’S Hard Drive Click the Start button next to FormatNow you can see Record Menu Click the Record buttonMaking Changes to the Recording Operations Menu Making Changes to the TIMER/MOTION Setup Menu Making Changes to the SIZE/FPS/QUALITY/AUDIO SettingsNow you can see Making Changes to the Activation Menu Click the Activation title at the top of the screenNow you can see Making Changes to the Alarm Setup Menu Archive Menu Archiving Video Footage to AN External USB DeviceFootage is extracted to a temporary area on the hard drive Once extracted, the footage is copied to CD or USB DVR Networking GuidePreparing Your DVR Connecting the DVR to Your Router Accessing the DVR’S IP InformationConfiguring Settings NET Client Port example WEB Server Port examplePreparing Your Computer Installing the Remote Viewer Software on Your PC Understanding the Remote DVR Viewer Software Button will be grey Controls the alarm outputsIts camera is displayed on screen Only one channel can be listened to at a timeGetting Started Creating a Connection GroupNew group is now created Adjusting Your Display on ScreenEntering the DVR’S Information DVR section you will see 16 drop down buttons with ‘x’Click ADD to save the DVR’s settings Additional Group SettingsAdditional Configuration Local setup window, click the Configuration tabSetting UP & Connecting to the Internet Port forwarding is now complete Connecting VIA a D-LINK Router ExampleUnder Schedule, select Always Press Enter Testing Your External IPFinding Your External IP Remote Viewing Software should pop up If SuccessfulIf YOU Cannot Connect Menu and click to connect to your DVRPreparing the DVR Troubleshooting Checklist Networking RequirementsFinding and Testing MY External IP Networking InformationSetting UP a Dynamic DNS Account Forwarding Outside Your NetworkNow you can see Finalizing Setup Configuring the DVR’S Ddns Information Setting UP Your DVR to Send Email Alerts Click Apply and allow the DVR to restartSending a Test Email Understanding the Notification E-MAILSConfiguring Mail Settings Entering SetupMaking Changes to the Record Menu Making Changes to the Camera Menu Making Changes to the Sound Menu Making Changes to the EVENT/SENSOR Menu Making Changes to the System Menu Referring to the Event Viewer for Events and Activity Menus Stop Playback Button Archiving Footage to Your PC Finding Previously Recorded FootagePlaying Back Previous Footage FootageSaving Still Shots Screen Caps to Your PC Archiving screen will pop upSearch Log will pop up Sending a Still Image to Your PrinterSearching the LOG Viewer for Events Press to play the video associated with the eventUsing the Backup Player to View Archived Footage on Your PC Troubleshooting Guide Frame Message Information on adjusting color settings, refer to pg.36Accessing the DVR at a later time But nothing is recordedAs you complete it Verify batteries are installed correctlyCheck all your network connections Internet Connection PortCBCGanz FPS Fully AdjustableGanz ZC-PT Win4net WSD 7425D SaeiloOutdoor Camera CV67 Hi-Res Security Camera What is Included Installation Ambient light available Identify this channelMake sure your camera is not aimed at direct sunlight Backwards to let in more lightDrilling Template 108 109 110 Page Visit US on the WEB

CLEARVU9 specifications

SVAT Electronics, a leading name in the security and surveillance industry, has introduced the CLEARVU9, an advanced security camera system that promises to redefine the way users monitor their environments. The CLEARVU9 exemplifies cutting-edge technology, delivering high-quality performance and user-friendly features that cater to both residential and commercial needs.

One of the standout features of the CLEARVU9 is its impressive 1080p HD video resolution. This resolution ensures that every detail is captured clearly, allowing users to identify faces, read license plates, and monitor their surroundings without compromise. Utilizing a state-of-the-art CMOS sensor, the camera excels in varying light conditions, providing superior low-light performance with its night vision capability, making it suitable for 24/7 surveillance.

Connectivity is another significant attribute of the CLEARVU9. The system supports Wi-Fi connectivity, enabling seamless integration with existing home and business networks. Additionally, the camera is equipped with cloud storage options that provide the convenience of remote access to footage from anywhere, at any time. This feature is particularly useful for users who wish to keep an eye on their properties while away.

The CLEARVU9 also showcases advanced motion detection technology. Users can customize motion zones and receive real-time alerts via a smartphone app whenever activity is detected. This proactive alert system not only enhances security but also allows users to monitor specific areas of interest effectively.

Further enhancing its usability, the CLEARVU9 boasts a sleek and modern design that can be easily mounted both indoors and outdoors. Its weather-resistant casing ensures durability against harsh environmental conditions, making it suitable for any weather.

Another critical aspect of the CLEARVU9 is its user-friendly interface. The accompanying mobile app is intuitive, allowing users to set up their devices easily, manage settings, and view live streams effortlessly. The app's user-centric design ensures that both tech-savvy individuals and those less familiar with technology can utilize the system without difficulty.

In summary, the SVAT Electronics CLEARVU9 combines high-definition video quality, advanced motion detection, and seamless connectivity to deliver a comprehensive security solution. Whether used for home security or business surveillance, the CLEARVU9 ensures peace of mind, keeping users connected and informed about their surroundings at all times. With its blend of modern technology and user-friendly design, the CLEARVU9 is poised to become a favorite choice in the surveillance market.