Philips DCR 9000 user manual Troubleshooting, Symptom Cause Remedy

Page 46

17 Troubleshooting

Please be aware that new software may change the functionality of your receiver.

EN Should you experience any difficulties with the operation of the receiver, please consult the relevant section of this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a customer service adviser.

 

Symptom

Cause

Remedy

The LED on the front panel does not light up.

Faulty power supply

Check that the power cord with AC adapter is

 

 

 

 

correctly connected. Disconnect this cord and

 

 

 

 

reconnect it to ensure it is in place.

 

 

 

 

Check that the power is available at the wall socket.

 

 

 

 

 

The welcome screen does not display at first

Faulty connections

Check connections at your TV set (HDMI, DVI or

installation.

 

YPbPr connection, and SCART connection).

 

 

 

Incorrect TV source selection

Select the appropriate TV source (refer to your TV

 

 

 

 

user manual).

 

 

 

The selected receiver output does not match the

Press V-Outputonce to check the current receiver

 

 

 

connection to your TV set.

output setting. If it does not correspond to the

 

 

 

 

actual connection to your TV set, press V-Output

 

 

 

 

repeatedly until the setting and connection match.

 

 

 

 

 

No sound or picture but the front panel displays

Receiver in Standby

Press P+, P-, TV/RADIO, or any number key once

the time or

 

 

 

or twice to wake up the receiver.

 

 

 

No sound or picture but the front panel LED is lit

Receiver in “low power”

Press P+, P-, TV/RADIO, on the front panel.

in red.

 

 

 

 

 

 

 

No sound or picture but the front panel LED is lit

Receiver is in standby

in orange.

 

Press P+, P-, or any number key of the remote control.

No picture no sound but the front panel displays a

Poor signal

channel number and name.

 

Check the connections at the wall socket and receiver.

Check signal quality using the Scan item of the Premiere menu.

The selected output does not match the connection to your TV set.

Press V-Outputonce to check the current receiver output setting. If it does not correspond to the actual connection to your TV set, press V-Outputrepeatedly until the setting and connection match.

 

Poor SCART connections

Check the SCART connections.

 

 

 

 

The remote control does not operate your

 

Make sure the receiver is on.

receiver.

 

 

 

 

 

 

Make sure you are pointing the remote control at

 

 

the receiver front panel.

 

 

Check the batteries in your remote control.

 

 

Check that the receiver and remote control

 

 

configurations match: refer to paragraph 14.2.

 

You have changed your remote control batteries.

Try setting your remote control again as described

 

 

in paragraph 14.2.

 

 

 

 

 

The picture appears frozen and the remote control

 

Press

 

on the receiver front panel for at least 5

 

 

does not operate your receiver.

 

seconds.Your settings will not be lost. Release the button

 

 

and wait for the LED to turn either red for “low power”,

 

 

orange for standby, or green for TV mode respectively.

 

 

You can then continue with normal operation.

 

 

 

 

On-screen display working but there is no reception

 

Check all connections and cables.

 

 

 

 

Intermittent reception

Poor reception/signal

Check all connections and cable.

 

Faulty connections

Check signal quality from the Scan item of the

 

 

Premiere menu.

Sound not synchronized with pictures when using digital audio connection

You use digital audio connection option A or B as

Change sound-pictures synchronisation

described in 7.1.3.

(Lip Synchronisation) as described in 9.6.

94

Image 46
Contents DE Benutzerhandbuch Foreword Contents Menu system SettingsAdvanced settings Premiere MenuUnpacking Quick installation TV setInsert the two batteries supplied in your remote control Meaning of symbols So do not dispose of them with your normal household wasteSafety instructions Product description EN 4.1 Front panelPictograms Front panel displayDescription of segment display messages Rear panel U I OInserting your Smartcard Using your remote control when the STB mode is selected RED, GREEN,YELLOW BlueYour TV set is Hdtv capable HD-Ready label Connecting your digital receiverConnections Digital connection to TV via Hdmi lead supplied recommendedTV set Analogue connection to TV via YPbPr lead not supplied Connection to a recorderYour TV set is only Sdtv capable Digital audio connections Connecting to a video projector to watch Digital TVYour video projector is only Sdtv capable Channel search First installationInstallation settings Search failureUsing channel lists Switching your receiver on Or to LOW Power or STAND-BYUsing number keys of the remote control Day-to-day operationPIN code Volume control / +Banner Set or delete recording timers Electronic Programme Guide EPGCancelling an active timer Checking or changing the video output resolution settingSetting a timer in the EPG Viewing teletextPremiere features Premiere MultifeedEN 11.1 Menu tree Premiere MenuEXT1 Scart Menu navigation Changing settingsCancelling/storing changes BasicsPIN Code Change Software UpgradeFactory Settings SmartcardDolby Digital out of the digital audio output ScanDisplay Wake upTo delete an existing timer SettingsTimer Manager To set or edit a timerChannel Pool List OrganizationList Editing Remove/Reorder ChannelsCase1 Advanced settingsTV Settings Broadcast isTV is 169 Any setting System SettingsTime Settings Case2Display options SettingsFor Parents Language optionsDecoder Status Software UpgradeSoftware upgrade messages System InformationPage Changing the remote control setting Advanced settingsRestoring factory settings Connecting your equipment for Video/DVD Recorder ControlDigital receiver and VCR or DVD recorder settings Recording using the Video/DVD Recorder Control featureDefault volume and mute control assignment Mode selection selecting the device you want to controlVolume and mute control assignment Changing the volume and mute control assignmentDisclaimer Battery changeSTB Using the remote control when the TV mode is selected Controlling your TV,Video Recorder, DVD and amplifierUsing the remote control when the VCR mode is selected TV/VCRUsing the remote control when the DVD mode is selected Preset Up/Down Tuning Down/Up Glossary Troubleshooting Symptom Cause RemedySymptom Cause RemedyTechnical specifications 73/23/EEC 93/68/EEC 89/336/EECPage Code List für verschieden Marken/Brand code list ASA AGBART BPL100 101 102 103 GPX 104AVP KEC105 106 107 108 TSM 109XMS 110 111 3111 176
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