Philips DCR 9000 user manual Symptom Cause, Remedy

Page 47

Symptom

Cause

Remedy

The message “Note 3 - Insert the smart card in the direction of the arrow with the golden chip facing up/down” is displayed.

The smart card was inserted incorrectly.

Insert the smart card into the receiver as described in the user manual.

The message “Note 9 - Your smart card subscription is no longer active” is displayed.

Your subscription has not yet been re-activated.

If you are subscribing for the first time, contact the

EN

Premiere customer service so that your

subscription can be activated. To do this, insert the

 

smart card into the digital receiver. Select a channel

 

to which you are subscribed and wait for around 60

 

minutes to obtain the activation.

 

As the subscriber programme has not been watched for some time, your subscription could not be re-activated.

If you already subscribe to Premiere, insert the smart card into the digital receiver. Select a channel to which you are subscribed and wait for around 60 minutes to obtain the reactivation.

The message “Note 10 - Your smart card does not allow you to watch this programme” is displayed.

Your subscription has not yet been re-activated.

If you are subscribing for the first time, contact the Premiere customer service so that your subscription can be activated. To do this, insert the smart card into the digital receiver Select a channel to which you are subscribed and wait for around 60 minutes to obtain the activation.

You have not taken up a subscription to this channel.

Check that you have taken up a subscription to this channel. Otherwise, contact the Premiere hotline to subscribe to this channel.

The picture is not sharp and on-screen text is

TV SCART output format not set to RGB

Change the TV SCART Output setting to RGB from

difficult to read when playing back a DVD or VCR

 

the System Settings screen. Refer to paragraph 13.5.2.

recording.

 

 

TV SCART not connected to the RGB capable SCART socket of your TV set.

Inappropriate SCART cable

Refer to your TV user manual.

Use the SCART cable supplied with your receiver.

The picture is not sharp when watching HDTV content.

You use digital audio connection option A or B as described in 7.1.3.

Press V-Outputonce to check the current receiver output setting. If it does not correspond to the actual connection to your TV set, press V-Outputrepeatedly until the setting and connection match.

The picture on some channels seems to have been stretched or squashed.

The broadcast is probably in wide screen and the receiver settings may not be correct.

Check the receiver TV screen format setting, following the information in paragraph 13.5.1. If you have a wide screen TV, you may also need to check the settings on your TV.

Even if you use the number keys, you cannot access a particular channel.

The parental lock has been activated on this channel and a message asks for your password.

Enter your password to access the channel or remove it as a locked channel.

Your subscription rights do not include this channel

Select another channel.

 

There is no channel corresponding to this number.

You set a timer but did not record what you wanted.

The recorder was set incorrectly.

Make sure that your recorder is set for the same time as your Digital-Receiver.

The recorder was not programmed.

Make sure you have programmed your recorder.

 

 

The order of the channels has changed.

They have been re-arranged as described in paragraph 10.2.2.

Refer to this paragraph to change the order again.

You have forgotten your password

From the main menu, press 5 to go to the For

 

Parents screen. When prompted, enter the following

 

4-digit code: 1911. Then enter 1234 as your current

 

password, and proceed as described in paragraph 13.4.

You have forgotten your KDG or Premiere PIN- Code.

Either call the Premiere call center: 0180/512 00 00 for Germany 01/49166 400 for Austria

For problems that are not related to Premiere programmes or the Premiere smart card, but rather due to your receiver, call the

Philips call centre on 0180/500 75 31* for Germany or 0820 400 039* for Austria.

*open 7 days from 08.00 to 23.00 - 0.12 Euros/min

95

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Contents DE Benutzerhandbuch Foreword Contents Premiere Menu SettingsAdvanced settings Menu systemUnpacking TV set Quick installationInsert the two batteries supplied in your remote control So do not dispose of them with your normal household waste Meaning of symbolsSafety instructions EN 4.1 Front panel Product descriptionDescription of segment display messages Front panel displayPictograms U I O Rear panelInserting your Smartcard RED, GREEN,YELLOW Blue Using your remote control when the STB mode is selectedDigital connection to TV via Hdmi lead supplied recommended Connecting your digital receiverConnections Your TV set is Hdtv capable HD-Ready labelTV set Connection to a recorder Analogue connection to TV via YPbPr lead not suppliedYour TV set is only Sdtv capable Your video projector is only Sdtv capable Connecting to a video projector to watch Digital TVDigital audio connections Search failure First installationInstallation settings Channel searchDay-to-day operation Switching your receiver on Or to LOW Power or STAND-BYUsing number keys of the remote control Using channel listsBanner Volume control / +PIN code Electronic Programme Guide EPG Set or delete recording timersViewing teletext Checking or changing the video output resolution settingSetting a timer in the EPG Cancelling an active timerPremiere Multifeed Premiere featuresEXT1 Scart Premiere MenuEN 11.1 Menu tree Basics Changing settingsCancelling/storing changes Menu navigationSmartcard Software UpgradeFactory Settings PIN Code ChangeWake up ScanDisplay Dolby Digital out of the digital audio outputTo set or edit a timer SettingsTimer Manager To delete an existing timerRemove/Reorder Channels List OrganizationList Editing Channel PoolBroadcast is Advanced settingsTV Settings Case1Case2 System SettingsTime Settings TV is 169 Any settingLanguage options SettingsFor Parents Display optionsSystem Information Software UpgradeSoftware upgrade messages Decoder StatusPage Connecting your equipment for Video/DVD Recorder Control Advanced settingsRestoring factory settings Changing the remote control settingRecording using the Video/DVD Recorder Control feature Digital receiver and VCR or DVD recorder settingsChanging the volume and mute control assignment Mode selection selecting the device you want to controlVolume and mute control assignment Default volume and mute control assignmentSTB Battery changeDisclaimer Controlling your TV,Video Recorder, DVD and amplifier Using the remote control when the TV mode is selectedTV/VCR Using the remote control when the VCR mode is selectedUsing the remote control when the DVD mode is selected Preset Up/Down Tuning Down/Up Glossary Symptom Cause Remedy TroubleshootingRemedy Symptom Cause73/23/EEC 93/68/EEC 89/336/EEC Technical specificationsPage Code List für verschieden Marken/Brand code list BPL AGBART ASA100 101 102 103 KEC 104AVP GPX105 106 107 108 XMS 109TSM 110 111 3111 176
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