Philips DVD962SA owner manual Helpful Hints

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50 Helpful Hints

If you are having problems with your product, check this list of problems and possible solutions before requesting service. You may be able to solve the problem yourself.

If you need to call a customer service representative, please know the model number and serial num- ber of your product before you call. This information is on the back of the product. Also, please take a moment to identify the problem you are having, and be prepared to explain this to the representative. If you believe the representative will need to help you with operations, please stay near the product. Our representatives will be happy to assist you.

No power

Press the POWER ON/OFF button on the front of the DVD Player to turn on the DVD Player.

Make sure you connected the power cord to an AC power outlet and to the MAINS jack on the rear of the DVD Player.

Make sure the AC outlet has power by plugging in another appliance.

No picture

Make sure the TV power is on.

Check the video cables. Make sure the cable(s) are fastened securely to the DVD Player and the TV.

Set your TV to the correct Video In channel. These channels are usually near channel 00. Or, you may have a button on the TV remote control that selects an Auxiliary or A/V IN channel. See your TV owner’s manual for details. Or, just change channels at the TV until you see the DVD logo on the TV screen.

Make sure the Audio Direct feature is turned off. Details are on page 49.

Distorted picture

Check the Disc for fingerprints. Clean the Disc with a soft cloth, wiping from the center to the edge in a straight line.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

The picture is distorted, the picture rolls, or the picture is only black and white during DVD or Video CD playback.

TVs are produced to meet NTSC or PAL color system standards. If the Disc’s or DVD Player’s color system is different than your TV’s color system, the picture will be distorted or colorless. However, you can change the color system of the DVD Player by adjusting the TV System setting. In the United States, NTSC is the most common TV color system. Choose NTSC, PAL, or Auto, depending on your TV. Details are on pages 7 and 15.

No sound

Check the audio connections. Details are on pages 9-14.Remember, you only need one audio con- nection.

Make sure cables are connected firmly to all equipment.

Select another sound source or Auxiliary station at your Stereo Receiver. See your Stereo Receiver’s manual for details. Or, just continue selecting the different sound sources or modes on the Stereo Receiver until you hear sound from the Disc that is in the DVD Player. Details are on pages 9-14.

Check your Analog output settings or Digital output settings. Make sure you choose the right set- ting, based on what equipment you connected to the DVD Player. Details are on pages 10-14 and 43- 45.

Check the Audio setting of the DVD in the DVD Disc Menu, if available, and adjust as necessary.

Some Audio CDs available on the market are copy protected. Those discs will not play on this DVD Player. See your retailer for options regarding non-protected Audio CDs.

The sound is distorted during Disc playback through a Stereo.

Make sure you did not connect any cables from the DVD Player to the Amplifier’s “Phono IN” jack.

Disc will not play.

Make sure the Disc label is facing up. If you are playing a two-sided Disc, make sure the side you want to play is facing up. Details are on page 16.

Check the Access Control settings for the Disc. Details are on pages 30-34.

Check the NTSC/PAL settings of the Disc and the DVD Player. Details are on page 15.

Check the Region Code of the Disc. The Disc must be coded for All regions or Region 1 in order to play on this DVD Player. Details are on page 7.

See if the Disc is defective by trying another Disc. Make sure the Disc is not scratched or warped. Carefully clean the Disc. Details are on page 8.

Use a commonly available cleaning CD/DVD to clean the lens of the DVD Player.

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Contents DVD962SA For Customer Use Dear Philips product ownerIt to us right now Table of Contents Safety Information Safety Information cont’d Example of Antenna Grounding Per National Electrical CodeIntroduction Region Codes Playable DiscsPlayable Discs Color SystemsGeneral Information Hookups Before you beginConnecting to a TV Only TV has Component Video In Jacks Hookups cont’dConnecting to a TV Only TV has an S-Video In Jack Connecting to a TV Only TV has a single Cvbs Video In jack You only need one video connection Receiver Example only Back of TV Black Level Shift NTSC/PAL Settings, Black Level ShiftNTSC/PAL Settings Playing a Disc DVD Audio CD Video CDTracks/Chapters Forward and Reverse SearchingSelecting Another Chapter/Track Still Picture/Frame-by-frame Playback Slow Motion, Still Picture/Frame-by-Frame PlaybackSlow Motion Shuffle Scan, ShuffleScan Front Panel Audio OUT Left/Right Rear PanelMains jack Remote Control Buttons Subtitle Button System Menu ButtonAngle Button Repeat ButtonSystem Menu Bar System Menu BarStatus Window On-screen Symbols / Status WindowOn-screen Symbols Repeat Track The currentPlayback Control PBC Disc Menus, Playback ControlTitle/Disc menus Menu button to remove the menuDuring DVD playback, press the Audio button Audio LanguageSubtitles During DVD playback, press the Subtitle buttonCamera Angle Zoom, AnglesZoom Press the Zoom button during DVD playback. a Zoom will beTime Search Access Control Setting or Changing the 4-digit CodeActivating/Deactivating Child Lock Access Control Child lock will be highlighted. Press the B buttonAccess Control cont’d Locking or Unlocking Specific DiscsSetting Parental Levels Access Control contd Changing the CountryRepeat A-B Repeat, Repeat A-BRepeat While playback is stopped, press the System Menu button Setting up a ProgramVideo FTS Erasing an Item in the Program Video FTS cont’dErasing an entire Program Audio CD FTS To play the Program, press the Play B button. FTS will be OnTurning FTS On or Off Audio CD FTS contdErasing a Program TV Shape Video Shift Digital Crystal Clear Digital Output Sacd Sound Mode Encoded Audio CDsAnalog Output Speakers X Y Z aNight Mode Night ModeKaraoke Vocal Karaoke Vocal, LanguageLanguage Audio Direct Mode Audio Direct ModeHelpful Hints Buttons on the DVD Player or remote control do not work Diagnostic Test ModeDVD Player does not respond to the remote control Still picture is dim or darkGlossary Video CD PAL/50Hz NTSC/60Hz SpecificationsPAL/50Hz NTSC/60Hz Limited Warranty Philips, P.O. Box 520890, Miami, FL 33152 402Page Index of Information for your DVD Player 36-39