Philips DVD962SA Diagnostic Test Mode, DVD Player does not respond to the remote control

Page 51

Helpful Hints (cont'd), Diagnostic Test 51

The DVD logo does not appear on the TV screen after you remove a Disc.

Reset the DVD Player by switching it off, then on again.

The DVD Player does not respond to the remote control.

Aim the remote control directly at the sensor on the front of the DVD Player. Details are on page 8.

Remove any obstacles between the DVD Player and the remote control.

Inspect or replace the batteries in the remote control.

The remote control may have accidentally been set to operate another DVD Player. Press and hold the AUDIO DIRECT and OPEN/CLOSE buttons on the DVD Player at the same time, while turning the power on, to reset the remote control to operate the DVD Player.

The buttons on the DVD Player or remote control do not work.

Make sure the Audio Direct feature is turned off. Details are on page 49.

To reset the DVD Player completely, disconnect the AC power cord from the AC outlet for sev- eral minutes. Then reconnect the DVD Player to power again.

The DVD Player will not select some features, such as Angles, Subtitles, or multi-lan- guage Audio.

The feature may not be available on the Disc. If it is not, an “X” will appear on the TV screen. Check the Disc case to see if the Disc has the feature. If the Disc does not have the feature, the DVD Player can not create the feature. This is not a malfunction of the DVD Player.

The still picture is dim or dark.

A still picture will dim or darken if you leave it on the screen for more than five minutes. This dim- ming prevents the still image from etching itself into your TV picture tube or screen. To protect your TV, avoid leaving a still image on the screen. This includes video games, station identification logos, etc.

Diagnostic Test Mode

If the player still does not function properly, follow these steps to complete the Player's diagnostic test.

1

Press the ON/OFF button to turn off the Player.

2

Press and hold OPEN/CLOSE and PAUSE on the front of the Player. Keeping the but- tons pressed, press ON/OFF to turn on the Player.

3

“BUSY” will appear on the display, along with a counter that counts down as the test is run- ning. The test ends when the counter reaches zero.

4

After a few minutes, the message on the display will change from BUSY to FAIL or PASS.

If FAIL appears, the Player has a failure and should be repaired. Consult the Philips Customer Care Center for the nearest Factory Service Center.

If PASS appears on the display, there is apparently no failure in your Player. The problem could be caused by incorrect interpretation of the instructions, the use of a wrong Disc, or an incorrect connection. Consult the Philips Customer Care Center for further assistance in solving the prob- lem.

If the problem persists, consult the Philips Customer Care Center for further assistance.

5

Press the ON/OFF button to turn off the Player and exit the diagnostic test.

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Contents DVD962SA Dear Philips product owner It to us right nowFor Customer Use Table of Contents Safety Information Example of Antenna Grounding Per National Electrical Code Safety Information cont’dIntroduction Color Systems Playable DiscsPlayable Discs Region CodesGeneral Information Before you begin HookupsHookups cont’d Connecting to a TV Only TV has Component Video In JacksConnecting to a TV Only TV has an S-Video In Jack Connecting to a TV Only TV has a single Cvbs Video In jack You only need one video connection Receiver Example only Back of TV NTSC/PAL Settings, Black Level Shift NTSC/PAL SettingsBlack Level Shift DVD Audio CD Video CD Playing a DiscForward and Reverse Searching Selecting Another Chapter/TrackTracks/Chapters Slow Motion, Still Picture/Frame-by-Frame Playback Slow MotionStill Picture/Frame-by-frame Playback Scan, Shuffle ScanShuffle Front Panel Rear Panel Mains jackAudio OUT Left/Right Remote Control Buttons Repeat Button System Menu ButtonAngle Button Subtitle ButtonSystem Menu Bar System Menu BarRepeat Track The current On-screen Symbols / Status WindowOn-screen Symbols Status WindowMenu button to remove the menu Disc Menus, Playback ControlTitle/Disc menus Playback Control PBCDuring DVD playback, press the Subtitle button Audio LanguageSubtitles During DVD playback, press the Audio buttonPress the Zoom button during DVD playback. a Zoom will be Zoom, AnglesZoom Camera AngleTime Search Setting or Changing the 4-digit Code Access ControlChild lock will be highlighted. Press the B button Activating/Deactivating Child Lock Access ControlLocking or Unlocking Specific Discs Access Control cont’dSetting Parental Levels Changing the Country Access Control contdRepeat, Repeat A-B RepeatRepeat A-B Setting up a Program Video FTSWhile playback is stopped, press the System Menu button Video FTS cont’d Erasing an entire ProgramErasing an Item in the Program To play the Program, press the Play B button. FTS will be On Audio CD FTSAudio CD FTS contd Erasing a ProgramTurning FTS On or Off TV Shape Video Shift Digital Crystal Clear Digital Output Encoded Audio CDs Sacd Sound ModeAnalog Output X Y Z a SpeakersNight Mode Night ModeKaraoke Vocal, Language LanguageKaraoke Vocal Audio Direct Mode Audio Direct ModeHelpful Hints Still picture is dim or dark Diagnostic Test ModeDVD Player does not respond to the remote control Buttons on the DVD Player or remote control do not workGlossary Specifications PAL/50Hz NTSC/60HzVideo CD PAL/50Hz NTSC/60Hz Philips, P.O. Box 520890, Miami, FL 33152 402 Limited WarrantyPage 36-39 Index of Information for your DVD Player