Troubleshooting (continued)
Problem | Solution |
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Not able to select some items in the setup/system menu.
The DVD player does not start playback.
Picture freezes momentarily during playback.
Unable to select Progressive Scan on/ off.
Unable to play DivX® movies.
No sound during DivX® movies playback.
An DivX® movies does not repeat.
Certain DivX® files does not play or are skipped.
–Press STOP button twice before selecting the setup/system menu.
–Depending on the disc availability, some menu items cannot be selected.
–Insert a readable disc with the playback side facing down.
–Check the disc type, color system (PAL/NTSC) and region code.
–Check for any scratches or smudges on the disc.
–Press SETUP to turn off the setup menu screen.
–You may need to enter the password in order to change the parental rating level or to unlock the disc for playback.
–Moisture may have condensed inside the system. Remove the disc and leave the system turned on for about an hour.
–Disconnect the power cord from the power outlet for a few minutes. Reconnect the power cord and try to operate again as usual.
–Check the disc for fingerprint/scratches and clean with a soft cloth wiping from center to edge.
–Check that the output of the video signal is turn to { Interlaced }.
–Check that the DivX® file is encoded in ‘Home Theatre’ mode with DivX® 5.x encoder.
–Check that the DivX® movie downloaded is a complete file.
–The audio codec may not be supported by this DVD player.
–Check that file size of the movie does not exceed the file size of the disc during downloading.
–Make sure the file name extension is correct. You can check this using a computer with
–The player is designed to playback DVD, VCD, CD audio, MP3 and DivX® discs only. Other digital audio formats such as liquid audio, RM (RealMedia), WAV or
–Try to play the problem DivX® files, on a computer. If they do not work, the source file appears to be corrupt.
–Try to download the file again from a different source, or if you have created the file yourself, create the file again and make sure the settings are correct.
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