Exabyte 1X7 LTO manual 135, Error Message Description Corrective Action Drive CMD Error

Models: 1X7 LTO

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TAPE ALERT FLAGS

Table C-1Autoloader error messages (continued)

 

 

 

 

 

Error Message

Description

Corrective Action

 

 

 

 

Drive CMD Error

The tape drive received an invalid

1.

If possible, use the operator panel to

 

command.

 

unloaded any cartridge that is in the

 

 

 

tape drive (see page 69).

 

 

2.

Power the autoloader off and back on

 

 

 

to reset the tape drive.

 

 

3.

If the error persists, contact Exabyte

 

 

 

Technical Support (see page iii) or your

 

 

 

service provider.

 

 

 

 

Drive Load Fail

The cartridge couldn’t be loaded

1.

Export the tape from the autoloader

 

into the tape drive because of a

 

(see page 66) and verify that it is in

 

mechanical problem or because of a

 

good condition, then retry the

 

broken tape.

 

operation.Replace the cartridge if

 

 

 

necessary.

 

 

2.

If the error persists, contact Exabyte

 

 

 

Technical Support (see page iii) or your

 

 

 

service provider.

 

 

 

 

Drive Timeout

The tape drive took too long to load

1.

If possible, use the operator panel to

 

or unload a tape, or the tape drive is

 

unloaded any cartridge that is in the

 

not responding.

 

tape drive (see page 69).

 

 

2.

Power the autoloader off and back on

 

 

 

to reset the tape drive.

 

 

3.

If the error persists, contact Exabyte

 

 

 

Technical Support (see page iii) or your

 

 

 

service provider.

 

 

 

 

Drv Unload Fail

The cartridge couldn’t be unloaded

1.

Power the autoloader off and back on

 

from the tape drive because of a

 

to reset the tape drive.

 

mechanical problem.

2.

Retry the unload operation once.

 

 

3.

If the error persists, contact Exabyte

 

 

 

Technical Support (see page iii) or your

 

 

 

service provider.

 

 

 

 

H/W Inoperable

An operation couldn’t be completed

1.

Reset the autoloader and retry the

 

because of a mechanical problem.

 

operation.See page 74 for reset

 

 

 

instructions.

 

 

2.

If the error persists, contact Exabyte

 

 

 

Technical Support (see page iii) or your

 

 

 

service provider.

 

 

 

 

Hardware Error

An operation couldn’t be completed

1.

Reset the autoloader and retry the

 

because of a mechanical problem.

 

operation.See page 74 for reset

 

 

 

instructions.

 

 

2.

If the error persists, contact your service

 

 

 

provider.

 

 

 

 

OCTOBER 2006

MAGNUM 1X7 LTO AUTOLOADER

 

 

 

 

 

 

 

 

135

Page 151
Image 151
Exabyte 1X7 LTO manual 135, Error Message Description Corrective Action Drive CMD Error