Product Manual
Revision Date
Iii
To order supplies and accessories
To return equipment for service RMA Request
To obtain general information
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Contents
Autoloader Operation
Maintenance
Troubleshooting
Viewing Autoloader Information
133
Specifications 119
Write Once, Read Many Worm Capability
Index 139
Viii
Configuring the Autoloader
Installing the Autoloader
Product Overview
Figure B-1Ultrium 3 Worm tape cartridge
Table C-1Autoloader error messages
Specifications
Error Messages
1Tape drive cartridge read/write compatibility
Xii
Xiii
Installation
Maintenance, Troubleshooting, and Service
About this Manual
Magnum 1x7 LTO Autoloader
Xiv
Supplemental Information
Ultrium Tape Drives
Read text marked by the Important icon for information that
Will help you complete a procedure or avoid extra steps
Conventions Used in this Manual
Avoid personal injury
Xvi
Autoloader Features
Product Overview
Autoloader Components
Front Panel Components
LED Color Status
Back Panel Components
Internal Components
3shows the autoloader’s internal components
Autoloader Components
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Installing the Autoloader
Completing the Unpacking Process
1Label over shipping key
Obtaining Accessories and Equipment
LTO-3
Preparing for Installation
LTO-2
Autoloader and the outlet
Installing the Autoloader in a Rack
Sets of side support rails
Assembling the Rails
#2 Phillips screwdriver Level Tape measure
Attaching the Rails to the Rack
Assemble the right-side rail in the same way
Attaching the Autoloader to the Rails
6Placing the autoloader on the rails
Active Scsi terminator
Connecting the Autoloader to Scsi
Guidelines for Connecting to Scsi
Bus adapter card
Wrong terminator
Including bus hangs and Read/Write failures
See Tape Drive Operation Tape drive fails with sporadic
Making the Scsi Connections
8SCSI connectors on the back of the autoloader
Important Do not over-tighten the Scsi cable jack screws
Connecting the Autoloader to Ethernet
10Connecting the autoloader to an Ethernet network
Power cord for your location. See page 122 for power cord
Powering on the Autoloader
Requirements for other locations
On-line
Verifying the Hardware Installation
Do not power on the host computer system immediately after
1x7 Ultrium D217
Accessing Configuration Options
Configuring Autoloader
Using the Operator Panel
Viewing the Home Screen
Using the Operator Panel Buttons
LTO 1x7 2U Ultrium 3-S D217
2Operator panel buttons
Button Description
Overview of Autoloader Menus
3Autoloader menu organization
Setting Configuration Options
Configuration Description See Option
Option
Changing the LCD Language
Changing the LCD Contrast
Autoloader Scsi ID
Changing the Scsi IDS
Tape Drive Scsi ID
Changing the Emulation Mode
Emulation Mode
Computer so that it recognizes the new emulation mode
After changing the emulation mode, reboot your host
Setting UP Automatic Tape Drive Cleaning
Activating the Cleaning Cartridge Cell
That option OFF
Enabling the Autoclean Option
Setting Ethernet Configuration Options
Snmp
Setting the Ethernet Addresses
FTP Interface
Press to display the Dhcp selection screen
Controlling the autoloader, do not configure the library to
Setting the Autoloader to Operate in Sequential Mode
If you are using a backup application which is capable
Operate in Sequential mode
Press To display the operating mode selection screen
Setting UP Autoloader Password Protection
Setting Up an Operator Panel Password
Accessing Password Protected Operator Panel Menus
Turning Off the Operator Panel Password
Setting Security Through Your Application
Any of the autoloader’s configuration settings are lost
If you enable security through your application, use
Restoring the Default Configuration
Available through your application. Refer to your software
Checking the Setup
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Using the Remote Management Utility
Accessing the Remote Management Utility
Click this Link For quick access to this location
1Remote Management utility Status
Library Information
Viewing Information on the Home Status
Scsi ID
LCD
Library Status
ON/OFF
Tape Drive Status
Inventory
Label Valid
Field Description
Povar
Label
Setting Configuration Options
2Remote Management utility Configuration
Change Library Configuration
Change Ethernet Configuration
Dhcp
Snmp Write
User Password
Field Description Snmp Read
Broadcast
Viewing Information on the Statistics
Change WEB Access Password
Access It, enter the current password Password New Web
Field Description Current Web
Running Diagnostics
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Autoloader Operation
1Location of status LED
2Location of cartridge access port
Inserting and Removing Cartridges
Preparing Cartridges
If the switch Tape is
Ultrium 2 purple Ultrium 1 black LTO Ultrium Tape Drive
Inserting Cartridges Into the Autoloader
Insert cartridges label-side first, as shown
Write-protect switch toward you. The arrow on
Cartridge must face toward the outside
Removing Cartridges from the Autoloader
Removing Cartridges Without Power
Loading and Unloading Cartridges in the Tape Drive
Loading a Cartridge Into the Tape Drive
Unloading a Cartridge from the Tape Drive
Cleaning methods will void your warranty
Cleaning the Tape Drive
New cleaning cartridge
Cleaning the Tape Drive Using the Clean Drive Option
Cleaning process again
Cleaning the Tape Drive by Inserting a Cleaning Cartridge
Resetting the Autoloader
Refer to your software documentation for instructions
Running System Demos
Press Following screen appears
Performing Diagnostic Tests
Storing Cartridges
Viewing Autoloader Information
Viewing Basic Autoloader Information
Press . The firmware screen appears
Press . The total moves screen appears
Viewing Autoloader Sensor Readings
Press . The door open sensor screen appears
Press . The cell sensor screen appears
Viewing Basic Tape Drive Information
If this appears Cell
Viewing the Cartridge Inventory and BAR Code Information
Viewing the Cartridge Inventory
Number 1, 2 Contains a cartridge Dash Is empty
Dash Is empty
If this appears Tape drive
Updating the Cartridge Inventory
Viewing Cell Statistics
Press . The total puts screen appears
Viewing the Event LOG
Maintenance
Replacing the Tape Drive
Preparing for Replacement
Removing the Tape Drive
1Location of tape drive cover plate
3Disconnecting the cables from the tape drive
Installing the NEW Tape Drive
Exabyte-approved supplier
7Removing the faceplate from the tape drive chassis
8Attaching the brackets to a half height tape drive
Full height tape drive-Install as shown
Drive with a half height tape drive, or vice versa
Cleaning the Autoloader
Resuming Operation
Connecting to the AUTOLOADER’S FTP Interface
FTP-AUTOLOADER Firmware Upgrade and Diagnostics
100
Upgrading Autoloader Firmware VIA FTP
Until after it automatically resets
101
Make sure that you select and download the correct firmware
Creating a Diagnostic Listing VIA FTP
102
Autoloader Installation
Troubleshooting
Autoloader Troubleshooting
103
104
105
Autoloader Operation
106
107
Tape Drive Troubleshooting
Tape Drive Fails with Sporadic Errors
Tape Drive Operation
Failure to Communicate with the Tape Drive
Backup Software Reports AN Error
108
Failure by the Tape Drive to Write or Read Data
Backup Software Configuration Issues
109
Autoloader and Tape Drive Information
110
Before Contacting Technical Support
Scsi BUS Information
Diagnostic Information
Backup Application Information
Driver installation information is available at
111
Advanced Troubleshooting
112
113
Shipping the Autoloader
Preparing the Autoloader for Shipping
114
Autoloader for service
Removing the Autoloader from the Rack
Replacing the Shipping KEY
115
Packing the Autoloader
5Installing the first foam packing piece
116
7Accessory kit in shipping box
117
118
Autoloader to a new location
Size and Weight
Specifications
Storage Capacity
120
Performance Specifications
Autoloader POWER-ON Sequence Time
Data Transfer Rate
Move Complete Time
121
Cartridge Inventory Times
Reliability
AC Input Voltages and Power Consumption
Power Specifications
Requirements for International 220 VAC Power Cord
Power Cord Specifications
123
Environmental Specifications
General Environmental Specifications
Particulate Contamination Limits
Shock and Vibration Limits
124
Acoustic Noise Limits
Operating
125
Shipping Specifications
Safety and Regulatory Agency Compliance
Underwriters Laboratory
Canadian Verification
126
United States FCC Declaration of Conformity
European Community
Australia and NEW Zealand
127
Japan
Waste of Electronic and Electrical Equipment Weee
128
129
Write ONCE, Read Many Worm Capability
Overview
Tape Cartridge Case Color Native Data Capacity
Worm Media Errors
130
Data Security on Worm Media
Tapealert Flags
131
Requirements
Parameter Code Description Set Clear Type Hex
Error Codes
132
Some corrective actions advise you to reset or power
Error Messages
Drive. If you do, you will void your warranty
Autoloader off and back on. To avoid disrupting
134
Error Message Description Corrective Action Drive CMD Error
135
136
Error Message Description Corrective Action Servo Timeout
137
138
Index
Weee
140
Snmp
141
103 to
142
62 to
143
16 to
144
Product Limited Warranty
145
146