Exabyte 1X7 LTO manual 109, Backup Software Configuration Issues

BACKUP SOFTWARE REPORTS AN ERROR

The cartridge needs to be replaced. Try using a different cartridge for the backup, making sure that the tape is not written in an unsupported format. Mark any cartridge that fails. If you notice that the same cartridge results in multiple failures, replace the cartridge.

The backup software has attempted to append data to a cartridge that previously failed. If a write media error previously occurred on the tape, the tape drive cannot append data at the point where the write media error occurred. You can attempt to overwrite the tape, but any attempt to append data will fail.

If you are trying to write data, the cartridge may be write-protected. Check the switch on the edge of the cartridge (see Figure 5-3 on page 63).

If the switch...	the tape is...
does not cover the opening	write-protected
covers the opening	write-enabled

Use a pen or small screwdriver to move the switch.

If you used an application other than your normal backup software to write data to the tape, your backup software may report that it does not recognize the tape. For example, if you have used LTO Tool to write and read test data, the test tape will not be “recognized” by your backup software. Perform a tape erase using either LTOTool or your backup software.

BACKUP SOFTWARE CONFIGURATION ISSUES

If you suspect an issue with the backup software configuration, use LibTool and LTOTool to first confirm that the autoloader and tape drive are working properly. Download and install LibTool and LTO tool from www.exabyte.com/downloads.

Use LibTool to:

Detect the autoloader

View the autoloader’s cartridge inventory

Move tapes into and out of the tape drive

Use LTOTool to:

Detect the tape drive

Perform a Read/Write test

The readme file that accompanies the program (or the online help for the Windows version) provides instructions for using LibTool and LTOTool.

For any questions regarding software configuration, contact your software provider.

OCTOBER 2006 MAGNUM 1X7 LTO AUTOLOADER

109