APPENDIX C—ERROR MESSAGES

Table C-1Autoloader error messages

Error Message

Description

Corrective Action

 

 

 

Bootblock

An error occurred during a firmware

1. Verify that you loaded the correct code.

 

upload to the autoloader.

 

Do not load firmware from one model

 

 

 

of autoloader or autoloader into

 

 

 

another.

 

 

2. Reset the autoloader (see page 74) and

 

 

 

reload the firmware.

 

 

3. If the error persists, contact Exabyte

 

 

 

Technical Support (see page iii) or your

 

 

 

service provider.

 

 

 

 

Cartridg.Invalid

An attempt was made to load an

ƒ

Remove the cartridge from the

 

incompatible cartridge into the tape

 

autoloader and replace it with one that is

 

drive or a spent cleaning cartridge

 

compatible with the tape drive.

 

and the cartridge was ejected.

ƒ

If you were attempting to import a

 

 

 

cleaning cartridge, insert a cartridge with

 

 

 

cleaning cycles remaining on it.

 

 

 

Command Failed

The cartridge loader could not move

Remove the shipping key (see page 8).

Check Ship Lock

because it may be locked in place by

 

 

 

the shipping key.

 

 

 

 

 

Command Failed

A command was issued from the

Wait until the current cartridge is unloaded

Drive is Full

operator panel to load a cartridge

by the application, or use the operator

 

into the tape drive when the drive

panel to unload it from the tape drive (see

 

already contained a cartridge.

page 69).

 

 

 

Command Rejected

A command was issued from the

Export a cartridge from the autoloader to

Carousel Full

operator panel to insert a cartridge

make room for a new cartridge (see

 

into the autoloader when all of the

page 66).

 

cartridge cells were already full.

 

 

 

 

 

Command Rejected

A command was issued from the

Wait until the cartridge is ejected from the

Empty Carousel

operator panel to either load a

tape drive, or use the operator panel to

 

cartridge into the tape drive or

import cartridges into the autoloader (see

 

remove a cartridge from the

page 64).

 

autoloader when there were no

 

 

 

cartridges in the cartridge carousel.

 

 

 

 

 

Configuration

The application is currently

Wait for the command from the application

Locked by Host

controlling the autoloader (a SCSI

to complete.

 

command is active) or the Remote

 

 

 

Management utility (see Chapter 4)

 

 

 

is controlling the autoloader.

 

 

 

 

 

Device Not Ready

The autoloader is not ready to

Wait until the autoloader has finished, then

 

perform the requested operation

retry the operation.

 

because it is performing diagnostics

 

 

 

or its power-on self-test (POST).

 

 

 

 

 

 

134

 

PRODUCT MANUAL

1012581

 

 

 

 

 

 

 

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Exabyte 1X7 LTO manual 134