Exabyte 1X7 LTO manual 100, FTP-AUTOLOADER Firmware Upgrade and Diagnostics

CHAPTER 7—MAINTENANCE

FTP—AUTOLOADER FIRMWARE UPGRADE AND DIAGNOSTICS

Occasionally, Exabyte makes revisions to the autoloader’s internal code (firmware). The autoloader’s Remote Management utility contains additional firmware for the Ethernet module, which is also revised periodically.

This section describes how to connect the autoloader to a host computer and use an FTP utility to upgrade autoloader firmware and create diagnostic listings.

Note: If you don’t want to use the autoloader’s Remote Management utility, see page 102 for information about using Exabyte LibTool to upgrade firmware and create diagnostic listings over the SCSI interface.

Downloading firmware—You can download new firmware from www.exabyte.com/downloads. To upload new firmware to the autoloader, you can use the autoloader’s optional Ethernet interface and an FTP utility.

Creating a diagnostic listing—If you report a problem to Exabyte Technical Support, you may be asked to create a diagnostic listing (also called a dump) via FTP. A diagnostic listing is created when you use an FTP utility to send a copy of the autoloader’s diagnostic buffer to a host computer. This information can be used by support personnel to troubleshoot incidents with the autoloader.

CONNECTING TO THE AUTOLOADER’S FTP INTERFACE

To use an FTP utility with the autoloader, you must have the following:

ACategory 5 (100BaseT connection) data-grade cable Software that supports RFC 959 file transfer protocol

A host computer or network connection that uses a pin-through-hole RJ-45 shielded Ethernet connector

To access the autoloader’s FTP interface:

1.Connect the Ethernet cable as described on page 18, and set Ethernet configuration options as described on page 35. Make a note of the autoloader’s IP address.

Note: If you set DHCP on, you can view the current server-assigned IP address for the autoloader through the Status menu (see page 79).

2.From your host computer, activate the FTP utility you are going to use. Connect to the autoloader using the autoloader’s current IP address.

3.Log into the autoloader’s FTP interface using the autoloader’s FTP default user name and password:

User name: anonymous

Password: Exabyte

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PRODUCT MANUAL 1012581