Exabyte 1X7 LTO C

OCTOBER 2006 MAGNUM 1X7 LTO AUTOLOADER 133

C

ERROR MESSAGES

This appendix defines error messages that may appear on the autoloader’s

operator panel and provides corrective actions.

Ta b l e C - 1 lists autoloader error messages in alphabetical order. If the suggested

corrective action does not correct the error, contact Exabyte Technical Support

(see page iii) or your service provider.

Caution Most autoloader components can be replaced only by Exabyte-approved service

providers. If you cannot find an obvious cause for the problem, contact your

service provider. Do not attempt to replace any components other than the tape

drive. If you do, you will void your warranty.

!

! !

! Important Some corrective actions advise you to reset or power the

autoloader off and back on. To avoid disrupting

communication between the host computer and other devices

on the bus, make sure that there is no activity on the bus

before you reset or power off the autoloader.

If you need to power the autoloader off, first unload the

cartridge from the tape drive, if possible. If you power the

autoloader off and back on while a cartridge is in the tape

drive, the drive may have to perform a lengthy format recovery

process.

Contents

Main ii C D T N PART NUMBER R Caution Page Contents Page Page Page Figures Page Tables Page A BOUT T HIS M W HERE TO L OOK FOR I Installation Operation Maintenance, Troubleshooting, and Service xiv R ELATED P C ONVENTIONS U SED IN T HIS M ! ! ! ! Caution Warning Page PRODUCT OVERVIEW A UTOLOADER F 2 A UTOLOADER C F BACK PANEL COMPONENTS 4 INTERNAL COMPONENTS Page Page INSTALLING THE AUTOLOADER 8 C OMPLETING ! ! ! ! O BTAINING A CCESSORIES AND E 10 P REPARING FOR I ! ! ! ! INSTALLING THE AUTOLOADER IN A RACK Warning Warnung Advertencia 12 A SSEMBLING THE R A TTACHING THE R AILS TO THE R 14 A C GUIDELINES FOR CONNECTING TO SCSI Caution 16 M AKING THE SCSI C ! ! ! ! ! ! ! ! 18 C P ! ! ! ! 20 V ! ! ! ! CONFIGURING THE A A CCESSING C USING THE OPERATOR PANEL 22 Viewing the Home Screen Using the Operator Panel Buttons Page 24 O VERVIEW O ACCESSING CONFIGURATION OPTIONS Figure 3-3 Autoloader menu organization Home Screen Perform a Diagnostic Change a Configuration S C 28 C Autoloader SCSI ID 30 Tape Drive SCSI ID C 32 SETTING UP AUTOMATIC TAPE DRIVE CLEANING ! ! ! ! Activating the Cleaning Cartridge Cell ! ! ! ! 34 Enabling the Autoclean Option S ETTING E THERNET C ONFIGURATION O 36 Setting the Ethernet Addresses 38 S ETTING THE A UTOLOADER TO O ! ! ! ! Page 40 SETTING UP AUTOLOADER PASSWORD PROTECTION Setting Up an Operator Panel Password 42 Accessing Password Protected Operator Panel Menus Turning Off the Operator Panel Password Setting Security Through Your Application 44 R ESTORING THE D EFAULT C ! ! ! ! ! ! ! ! C HECKING 46 C HAPTER 3C ONFIGURING THE A N USING THE REMOTE M ANAGEMENT U A CCESSING THE R EMOTE M ANAGEMENT U 48 VIEWING INFORMATION ON THE HOME (STATUS) PAGE LIBRARY INFORMATION 50 LIBRARY STATUS T I 52 S 54 C HANGE L 56 C HANGE E Page 58 CHANGE WEB ACCESS PASSWORD V IEWING I NFORMATION ON THE S R 60 N AUTOLOADER OPERATION 62 INSERTING AND REMOVING CARTRIDGES P REPARING C 64 I NSERTING C Caution ! ! ! ! 66 R EMOVING C ARTRIDGES FROM REMOVING CARTRIDGES WITHOUT POWER 68 LOADING AND UNLOADING CARTRIDGES IN THE TAPE DRIVE L U NLOADING A C 70 CLEANING THE TAPE DRIVE Caution CLEANING THE TAPE DRIVE USING THE CLEAN DRIVE OPTION 72 ! ! ! ! CLEANING THE TAPE DRIVE BY INSERTING A CLEANING CARTRIDGE ! ! ! ! 74 R ESETTING THE A ! ! ! ! ! ! ! ! R 76 P 78 STORING CARTRIDGES VIEWING AUTOLOADER I VIEWING BASIC AUTOLOADER INFORMATION 80 Page 82 V IEWING A UTOLOADER S 84 VIEWING BASIC TAPE DRIVE INFORMATION 86 V IEWING THE C ARTRIDGE I NVENTORY AND B AR C ODE I V IEWING THE C ARTRIDGE I UPDATING THE CARTRIDGE INVENTORY 88 V IEWING C ELL S Page 90 VIEWING THE EVENT LOG M REPLACING THE TAPE DRIVE Caution ! ! ! 92 P REPARING FOR R Warning Warnung Advertencia REMOVING THE TAPE DRIVE 94 INSTALLING THE NEW TAPE DRIVE ! ! ! ! Page Page 98 ! ! ! ! Caution R ESUMING O CLEANING THE AUTOLOADER Caution 100 FTPAUTOLOADER FIRMWARE UPGRADE AND DIAGNOSTICS CONNECTING TO THE AUTOLOADERS FTP INTERFACE UPGRADING AUTOLOADER FIRMWARE VIA FTP ! ! ! ! Caution 102 CREATING A DIAGNOSTIC LISTING VIA FTP L IB T LT O T Caution T AUTOLOADER TROUBLESHOOTING A UTOLOADER I 104 A UTOLOADER O ! ! ! ! 106 T T ! ! ! ! 108 BACKUP SOFTWARE REPORTS AN ERROR F F B 110 BEFORE CONTACTING TECHNICAL SUPPORT AUTOLOADER AND TAPE DRIVE INFORMATION SCSI BUS INFORMATION O B D IAGNOSTIC I 112 ADVANCED TROUBLESHOOTING SHIPPING THE AUTOLOADER P REPARING THE A UTOLOADER FOR S 114 R EMOVING THE A UTOLOADER FROM THE R ! ! ! ! REPLACING THE SHIPPING KEY P Caution 116 ! ! ! ! Page 118 ! ! ! ! A S STORAGE CAPACITY SIZE AND WEIGHT 120 P DATA TRANSFER RATE T A UTOLOADER P C MOVE COMPLETE TIME R P AC INPUT VOLTAGES AND POWER CONSUMPTION POWER CORD SPECIFICATIONS Requirements for International 220 VAC Power Cord E NVIRONMENTAL S G ENERAL E NVIRONMENTAL S P 124 A COUSTIC N OISE L S HOCK AND V IBRATION L SHIPPING SPECIFICATIONS SAFETY AND REGULATORY AGENCY COMPLIANCE GS U NDERWRITERS L Caution 126 UNITED STATES: FCC DECLARATION OF CONFORMITY CANADIAN VERIFICATION E UROPEAN C J Page B W (WORM) C O WORM M 130 D ATA S ECURITY WORM MEDIA ERRORS R T 132 ERROR CODES C ERROR MESSAGES Caution ! ! ! ! 134 Page 136 Page Page I # A B C 140 D E F G H I K 142 N O P R T V 144 W O P ON SITE SERVICE (OSS) A DVANCED E XCHANGE S ERVICE O