Philips DVP5900 user manual Problem Solution, Remote Control

Troubleshooting (continued)

Problem	Solution
Picture freezes momentarily	–	Check the disc for fingerprints/scratches and
during playback		clean with a soft cloth wiping from centre to edge.
No return to start-up screen when	–	Reset the unit by switching the player off, then on
disc is removed		again.
The player does not respond to	–	Aim the Remote Control directly at the sensor
the Remote Control		on the front of the player.
	–	Reduce the distance to the player.
	–	Replace the batteries in the Remote Control.
	–	Re-insert the batteries with their polarities (+/–
		signs) as indicated.
Buttons do not work	–	To completely reset the player, unplug the AC
		cord from the AC outlet for 5-10 seconds.
Player does not respond to some	–	Operations may not be permitted by the disc.
operating commands during playback.		Refer to the instructions of the disc jacket.
DVD Player cannot read	–	Use a commonly available cleaning CD/DVD to
CDs/DVDs		clean the lens before sending the DVD Player for
		repair.
Menu items cannot be selected	–	Press STOP twice before selecting System Menu.
	– Depending on the disc availability, some menu items
		cannot be selected.
Unable to play DivX movies	–	Check that the DivX file is encoded with DivX 3.11,
		4.x and 5.x encoder.
No sound during DivX movies playback	–	The audio codec may not be supported by the DVD
		player.
No HDMI output	–	Check the video output is HDMI enabled.
	– Check the connection between the TV and the
		HDMI jack of DVD player.
	– See if the TV supports this 480p/576p/720p/1080i
		DVD player.
Abnormal HDMI output screen	–	If show noise appears on the screen, it means that
		TV does not support HDCP (High-bandwidth Digital
		Content Protection).
Blank/ coloured screen	–	Power off the set and wait for a while before turning
		ON the set again.

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01-37-DVP5900_Eur3 35 22/09/05, 2:58 PM