Philips 32PF9551/10, 32PF9541/10, 7206890100R00 user manual Troubleshooting

Page 48

EN

 

 

Troubleshooting

 

 

 

 

 

 

Symptom

Possible cause/Remedy

 

 

 

 

 

 

No picture

< Verify if the supplied cables are connected properly. (The aerial cable to the

 

 

 

TV, the other aerial to your recorder, the power cables, ..)

 

 

 

< Verify if you selected the correct source.

 

 

 

< Verify if the child lock has been switched off.

 

 

 

 

 

 

Poor picture

< Verify in the Manual installation menu if you have selected the correct TV

 

 

 

system.

 

 

 

< Verify if your TV or house aerial isn't located too close to loudspeakers,

 

 

 

non-earthed audio equipment or neon lights, etc.

 

 

 

< Mountains or high buildings can cause double pictures or ghost images.

 

 

 

Sometimes you can improve the picture quality by changing the direction of

 

 

 

the aerial.

 

 

 

< Is the picture or teletext unrecognisable or do you experience bad teletext

 

 

 

reception ? Verify if you have entered the correct frequency, or fine tune the

 

 

 

frequency for that specific channel or adjust the antenna direction if the

 

 

 

problem isn’t solved by finetuning. See Installation, Manual installation, p. 26.

 

 

 

 

 

 

Poor colour

< Select Factory settings in the Installation menu.

 

 

 

< Verify the connections between the optional equipment and the TV.

 

 

 

 

 

 

No sound

< Verify if the volume isn't at minimum.

 

 

 

< Verify if the sound hasn't been muted with the ¬ key.

 

 

 

Verify the connections between the optional equipment and the TV.

 

 

 

 

 

 

The remote does

< Verify if the remote is set correctly for the equipment your are using.

 

 

not function

< Verify if the batteries are not dead. Replace the batteries.

 

 

 

You can still use the keys at the top/right side of the TV.

 

 

 

< Select TV mode on your remote control.

 

 

 

< When pressing a key and some key leds are blinking with a higher speed

 

 

 

and lower intensity than in a normal working condition, and your TV does

 

 

 

not react on the key press, remove the batteries out of the remote control

 

 

 

and put them back again.

 

 

 

 

 

 

The remote of

< The infrared signals of the screen may influence the reception sensibility

 

 

connected equip-

of other peripherals.

 

 

ment does not

Solution: replace the batteries of the remote of other peripheral

 

 

function well

equipment.

 

 

 

 

 

 

No photo or music

< Verify if the source complies with a supported code.

 

 

play or in poor

 

 

 

quality

 

 

 

 

 

 

 

No stable or not

<Verify if you have selected the correct VGA mode in your PC.

 

 

synchronised VGA

See Connect a PC, p. 44.

 

 

picture

< Verify the connections between the TV and the PC.

 

 

 

 

 

 

No solution found

<Switch off your TV off and then on again once.

 

 

for your picture or

Never attempt to repair a defective TV yourself.

 

 

sound problem

Verify with your dealer or call a TV technician.

 

 

 

 

 

 

Red blinking led

< Unplug the mains cord for 10 seconds and insert it in again.

 

 

 

 

48

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Contents Contents Safety warnings GeneralCare of the screen Stationary images on the TV screenOverview of the rear connector panel Getting startedBefore you start Remote control Connect the antennaConnect the mains Use of the remote control RC4401/01 +P- Channel selection Digit keysAV Select your peripherals Previous channelUse of the Option key Keys at the right side of the TVSwitch the TV on First time installationFollow the instructions on screen Complete the initial TV installation procedure Select your on-screen languageSettings assistant select your TV settings How to navigate through the menus Installation allows youIntroduction Use of the TV menu settings Adjust viewing and listening settingsUse of the Standard settings if present Individual settings for Picture, Sound and AmbilightAdjust picture menu settings Pixel Plus Digital Natural MotionDynamic contrast Fine tunes the white point WP and black level BLColour enhancement Select Off, Minimum, Medium or Maximum Active controlLight sensor Adjust sound menu settings Headphone volume AVL Automatic Volume LevelerDelta volume Auto surroundAllows you to adjust the light output of the ambilights Enjoy AmbilightAmbilight BrightnessColour For exampleAmbilight in standby mode Custom colourSeparation Adjust feature menu settings SleeptimerSelect Sleeptimer SubtitleChildlock Important you have forgotten your codeSet code/Change code Select ChildlockOn timer DemoHow to search for and store TV channels Installation menuSelect your menu language Select your countryAutomatic installation Manual installationStore TV channels Uninstall reinstall Rearrange the channel number listReshuffle RenameSet your preferences Select your locationSelect Teletext Select the On Screen Display OSDSelect your connections Select a Decoder channel numberDigital Audio Select ConnectionsReset the Factory settings How to upgrade the TV softwareUSB device upgrade Automatic software announcement if presentCreate your favourite list To select a channel from the displayed favourite listTo select another favourite channel list To create a favourite list or to modify the listTo view content from a USB device Multimedia BrowserTo insert a USB device To remove the USB deviceMultimedia Browser menu Following icons may appearFolder Pictures Music Self made playlist/album Video Multimedia function keys on the remote control Function keys at the bottom of the screenTeletext Hypertext Enlarge a TeletextTeletext menu RevealConnector table Audio connection Required To make video and audio connectionsTo make video and audio connections Side panel overview Camera, Camcorder, GameHeadphone See Multimedia browser, pTo make video and audio connections Rear panel overview PC DVIConnect a VCR or DVD recorder With a eurocableWith the aerial cable only Connect a decoder and a VCRWith Component Video connectors Connect two VCRs or VCR and DVD recorderConnect a satellite receiver With eurocablesWith a Hdmi connector With a DVI connectorConnect your equipment with the Hdmi connector Connect a DVD player, Cable box or game consoleConnect a DVD player, a satellite receiver or Cable box DVDPC equipped with a DVI connector PC equipped with a VGA connectorConnect a PC 640 xConnect a Home Cinema amplifier Digital Home Cinema amplifierAnalogue Home Cinema amplifier Select Installation Select connected equipmentRecord with your recorder Record a TV programmeTo select between Normal and Expert mode To switch the menu on or offAudio- and video equipment keys Digit entryTroubleshooting To cancel the selected mode Annex 2 Philips TV software upgrade with portable memory To prepare a portable memory for software upgradeTo verify the version of the TV software Automatic software upgrade procedure AnnexManual software upgrade procedure Annex 3 Philips TV-Slideshow Format with background music General RulesGeneral Format Following syntax should be used to create the text fileSupported XML-tags Tag Name Use DescriptionAnnex 4 Philips TV Digital camera and USB issues Digital Camera IssuesUSB Memory Device Issues PC VGA Index 41,43Recycling Product informationRecycling Disposal of batteries Disposal of your old product